atlassian - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/atlassian en Copyright 2009 Richard MacManus readwriteweb@gmail.com Sun, 22 Nov 2009 12:00:55 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Top 10 Enterprise Web Products of 2008 Enterprise adoption of cloud computing, SaaS, and social media (whatever you want to call it) is accelerating. This is a healthy market, in which vendors are doing well in a tough economy. As we near the end of a year that will go down in history with the words "meltdown," "panic," "crisis," and "depression" attached, it is time to celebrate the winners in this market, enterprise-focused web products that are already doing well and poised for even greater success in 2009. And if these products excite you, we invite you to subscribe to the ReadWriteWeb Enterprise Channel.

]]>Sponsor

]]> This is the sixth in our series of top products of 2008:

  1. Top 10 Semantic Web Products of 2008
  2. Top 10 International Products of 2008
  3. Top 10 Consumer Web Apps of 2008
  4. Top 10 RSS and Syndication Products of 2008
  5. Top 10 Mobile Web Products of 2008

Our Criteria

In no order of importance (all three are critical), we looked for three attributes for the top Enterprise web products:

  1. Innovation: This is the time for firms that opened up entirely new market categories through disruptive innovation to reap the rewards.
  2. Traction: We cannot put a cool new company whose product is just emerging from beta into our top 10. Winners should already have major traction in the market.
  3. Longevity: This is a mix of profitability and deep pockets; an ability to outlast the competition.

The market categories that feature in this post are: platforms (with 2 companies making the list), wiki (2), web office (2), CMS 2.0 (1), project collaboration (1), web conferencing (1), and contact networking (1). Note that we didn't consider micro-blogging, RSS or mash-up products, as we consider those to be features rather than products - in the Enterprise market at least.

Drum Roll... and the List

Note: to avoid ranking them (which is impossible because they compete in different markets), the winners aren't in any particular order.

Amazon Web Services (AWS)

Who would have thought that a bookseller could have generated such enthusiasm and loyalty in the developer community? Eons ago, Microsoft won big by winning the hearts and minds of developers. Amazon does that today better than any other company.

Platforms will do well in 2009, though not many will. The platforms market is a race for scale, requiring massively deep pockets. We chose two, but they have lots of very strong competitors breathing down their necks.

Basecamp

37Signals, maker of Basecamp, is a lot of peoples favorite start-up (even its competitors feel obliged to say nice things about the company). The way they do project collaboration is almost as important as what they do. Their "less is more" elegance has become the mantra of developers everywhere. The one issue? It keeps its products separate. You have to choose which one to use. Vendors with suites could take advantage of this.

Confluence (Atlassian)

We are seeing major wiki adoption in the enterprise. It is simply a much easier way to collaborate than by putting lots of complex technology under the general umbrella of the Intranet.

It is hard to pick winners here. The space is crowded. In fact, we picked two for this category (MindTouch is the other). Atlassian seems a safe bet for enterprise, having traction and a good breadth of products. It is also nice that a vendor from the southern-hemisphere (Australia) made the top 10.

DimDim

This is our small-vendor recession play. In a recession, companies travel less, so they use web conferencing more. They also cut whatever budgets they can, and web conferencing isn't spared. DimDim's proposition is incredibly simple: web conferencing for less cost. The one issue? It is still a bit raw, and the company will need deep pockets to satisfy what we expect will be a growing demand.

Google Apps

Google Apps is one of Google's more mature offerings outside of search. It's a huge market, and Google has major traction. The move from PC-based office software to web-based "office tools" accelerated in 2008 and became increasingly mainstream.

The one issue? Google may be spreading itself too thin. Unbelievably, its flagship Gmail is still in beta and suffers from reliability issues, and some modules (such as for spreadsheet) still seem a bit raw compared to those of competitors.

Wordpress

This choice may be controversial. We see a big market in the replacement of first-generation content management systems (CMS), with simpler SaaS tools that have blogging at their core. Automattic's Wordpress is growing in reputation as the platform that delivers this the best.

Deciding between Movable Type and WordPress was a really tough call. Movable Type (which we use for ReadWriteWeb) has major traction in Enterprise accounts. In the end, we chose WordPress based on the quality of its continuous innovation. Salesforce, though, has recently entered this market from a totally different angle. We see CMS 2.0 integrating what are currently stand-alone features: social networking, video, and so on.

LinkedIn

This is a controversial pick. We see this as the "contact networking" space, which will be part of next generation CRM. We deliberately avoided the "social networking" label. Enterprises don't care about being social: they care about managing contacts to make money. Most people would not categorize LinkedIn as "enterprise." It would have been easier to include one of the many vendors that sell white-label enterprise social-networking software. We didn't do that for the same reason we didn't consider micro-blogging as a category: its more a feature than a category, much less a product or company.

But contact networking leader LinkedIn has tackled two of the biggest issues for enterprise: acquiring customers and hiring employees. And it has a huge networks-effect advantage over any of its competitors. It could easily create an "internal enterprise LinkedIn." This is LinkedIn's game to win or lose: it holds the cards in the contact graph deck.

MindTouch Deki

This is the other winner in the crowded wiki ++ space. You can tell a market is in the tornado-high growth stage of the market adoption cycle when it has really tough head-to-head competition. In this particular market, MindTouch and SocialText are banging heads. It looks like a close fight, too close to call really, but we had to make a call and went with MindTouch. It also competes with Atlassian, but not head to head.

We added "++" to "wiki" because the leading vendors are rapidly incorporating micro-blogging, social networking, forums, and other collaboration tools. Integration is key, so we see this market moving towards suites, but with wiki at the core.

Force.com (Salesforce)

This company defined the SaaS/cloud space with brilliant marketing and relentless focus. While it is clearly dominant in the SaaS CRM space, it is also a serious contender in the bigger platform space. If we had to pick one reason why Force.com is a major platform winner, it would be because of its focus on making its partner eco-system succeed. The one big issue? Its core CRM market is being undermined by two serious low-cost competors: SugarCRM and Zoho CRM.

Zoho

Zoho has so many apps, that we can't pick just one! But it is our David-vs-Goliath winner, so deserves to be on this list. At the beginning of the year, the web office market looked crowded. It now has Zoho (David) vs. Google (Goliath), with Microsoft, as always, not to be counted out. In fact, Zoho has yet another Goliath on its hands because it also competes with Salesforce in the CRM space, which points to its one big issue: it is spread very thin, and some of its products show it from their lack of depth.

Limiting It to 10 Is Hard!

This being a time of "back to basics," we had to forgo the luxury of an 11-winner list. We certainly did not allow ourselves a list of 100 companies, which would have kept everybody happy. So we know we have almost certainly missed your favorite company: we expect and hope you'll tell us in the comments.

We were looking for companies that would still be considered success stories one year from now, and hoping to avoid the embarrassment of hailing as a great success a company that crashes and burns in the harsh economy of 2009. That means our top 10 winners should be profitable, or very close to profitability, today. These are companies that would attract a big fat premium if they were to be acquired, even in a lousy market, because they would not be desperate for an exit and could afford to wait out the economy until markets and their valuations become healthier.

We're playing it safe with our top 10 list for one reason: because that is what buyers will be doing.

]]>Discuss]]>
http://www.readwriteweb.com/archives/top_10_enterprise_web_products_2008.php http://www.readwriteweb.com/archives/top_10_enterprise_web_products_2008.php Enterprise Tue, 16 Dec 2008 09:00:00 -0800 Bernard Lunn
OnlinePrimary: Towards an Internet Election System During my current trip to the US, I've been following the US presidential primaries - it's hard not to, with the blanket coverage on CNN and in newspapers. Coincidentally while trying to hail a taxi after the Crunchies ceremony, I bumped into a man who is building an Internet version of the primaries. Called OnlinePrimary, it's an experimental project by Jim Edlin to create "a new, Internet-age way to do elections".

Jim Edlin has a long and distinguished history in the IT industry, including being the co-founder and first editor of PC Magazine. While giving my family and I a lift back to our hotel after the Crunchies (the taxis were non-existent that night!), Jim explained to me more about OnlinePrimary.

]]>Sponsor

]]>

Jim Edlin describes OnlinePrimary on his website as "a personal project launched out of dissatisfaction with both the U. S. presidential primary election process and the current direction of using technology in elections." In a follow-up email conversation, he explained that "over the last year I have become increasingly distressed by a couple of things about how we do elections here in the US." The first is "the circus that [the] presidential primary system has become", such as states madly scrambling to get their primary earlier in the sequence so it will be more likely to affect the outcome. Also part of the circus is "horse-race-style media coverage that all-too-often becomes self-fulfilling prophecy." The second thing that prompted Edlin to start OnlinePrimary was "the disgraceful showing that technology (my field of endeavor) is making as it moves into the mainstream of the election process." He thinks that technology has failed in elections thus far:

"I don't understand why the straightforward process of casting and tallying votes should require special-purpose machines costing tens of thousands of dollars each, from companies so suspect of fraud and incompetence that they have to change their names (as Diebold Election Systems recently did) to hide from the shame."

Thinking big, Edlin decided to build a website "that would illustrate some alternate visions about both how US presidential primaries might work and about how technology might better support the election process more generally." He also wants the site to become a home for discussions and catalyst to action for new technology-based approaches to elections. As well as the onlineprimary.us domain, Edlin bought onlineconvention.us and onlineelection.us - indicating the broad plans he has.

What is OnlinePrimary?

At its core OnlinePrimary is a single, national, popular-vote primary - conducted using basic Web technology. Or at least it's an experiment in what such a system would look like, were it to become reality in the future. Edlin admits that there are "lots of questions to be worked out about these approaches", including security, auditability, ready accessability to all voters. Also he says it would take a lot of "political and legal gymnastics" to bring about changes like this to the US primaries system. But he says that OnlinePrimary is "a first crack" at building such a system.

In my tests, OnlinePrimary turned out to be a basic website form and still a little buggy (an SQL error popped up after I entered my selections). Here is what it looked like when I 'voted' for my Democratic choices:

There isn't a lot more to it at this time, although there are hints at the features to come. For example there is a "credibility rating", described as "based on a formula that takes into account how many ballots have been submitted from a particular internet address over various periods of time." Again, it's fairly basic. But I'm sure the technology will be enhanced as this project goes on.

The results section shows the promise of how real-time statistics could be used in an Internet primaries system:

Conclusion

Although the current site is relatively bare and there aren't many features, there's reason to think that OnlinePrimary could quickly ramp up. For one, Jim Edlin has been involved with technology mixed with politics before. In 1994 the company he co-founded, The HyperMedia Group (HMG), developed an interactive campaign video kiosk used by a candidate for California governor. And in 1996 HMG developed the California campaign website for Bill Clinton's re-election campaign. Edlin notes that "my personal involvement was small", but he is proud that his company HMG worked on those technology-enabled political projects.

Also Edlin notes that this is just the beginning of the experiment and that more features will be added.

OnlinePrimary is for now a part-time endeavor for Edlin, but it's an interesting experiment in how the Internet could be utilized to power the next generation of primaries and election systems. Tell us what you think below. How else could technology be used to improve the US political system? What other features would you suggest for the site?

]]>Discuss]]>
http://www.readwriteweb.com/archives/onlineprimary_internet_elections.php http://www.readwriteweb.com/archives/onlineprimary_internet_elections.php Products Wed, 30 Jan 2008 11:42:11 -0800 Richard MacManus