automation - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/automation en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 18:04:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Drop the Autobot: Manual Posting to Facebook Outperforms Automated facebook_150_logo.jpgWe've written on auto-posting before and there still seems to be a debate as to whether or not it actually affects performance to post via bot. Anecdotally, I've found that manual posting shows significant increases in performance.

When I first started at ReadWriteWeb, the updates to Facebook were automatically posted via a Facebook application. It was an easy way to make sure our fans got to see our posts, but it didn't foster community discussions so after I got my bearings around here, I stopped the app (or at least I thought I did).

]]> I began to publish each of our posts to Facebook manually. I'd make sure an image was used when applicable and add a summary statement to the wall summary. When all was said and done, I ended up posting 27 posts before a kind, but overwhelmed, fan let us know he was getting duplicates. The app was still publishing on top of my posts.

I'm a glass-is-half-full kind of gal, so rather than stress about the accident, I decided to look at this as an opportunity to compare apples-to-apples and determine which was better, auto-posted or manually posted items on Facebook.

As you'd probably guess, I found that automated posts saw significantly less views on Facebook. An auto-posted story that received x views on Facebook would receive, on average, 2.5x views on Facebook when published manually. Because more people saw the manually posted stories, their engagement was roughly doubled (likes and comments).

This does compare apples-to-apples because these were the exact same stories. The auto-posted content was posted first, within minutes of posting to our blog. To make sure that the data was representative, I went back a month and looked at average views, likes and comments and the auto-posted content's stats during this period is almost exactly in line with previous months' performance.

My assumptive explanation for this behavior is EdgeRank. EdgeRank is the algorithm that Facebook uses to determine where a post shows up in a user's stream. It seems to push content that gets reactions higher up the stream. I'm not sure if my manually posted entries got a better reaction because I worked hard to craft a pithy call-to-action on them (thereby moving them up in EdgeRank) or if some other secret sauce caused them to move up in EdgeRank, which in turn gave them more reactions.

Whatever the cause, the manually posted entries saw more than double the views and a little more than double the engagement. We did eventually get the app completely turned off and I posted the remainder of the month's stories to Facebook manually. This again showed a definite increase in traffic back to our site from Facebook (nearly double).

Manual posting is a chore. What takes the app seconds to post may take me 10 minutes. And, because I am not continually at the computer, some of our content isn't posted immediately after posting. There are definitely cons to manual posting, but the increase in engagement and page views back to our site is worth the additional labor.

Have you tested your Facebook posting methods? I'd be interested in learning if this obvious increase in performance was the same across other sectors.

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http://www.readwriteweb.com/archives/manually_posting_to_facebook_significantly_outperf.php http://www.readwriteweb.com/archives/manually_posting_to_facebook_significantly_outperf.php Marketing Mon, 01 Aug 2011 10:30:00 -0800 Robyn Tippins
Fight Information Overload With Trimit on iPhone trimitlogo.jpgShort form, long form, there's a time and a place for reading all kinds of articles but wouldn't it be nice if you could have some very long things made very short, automatically, and still get the gist of them? Such is the promise of Trimit, a London-built iPhone app described as "an automatic text summarizer and editor for iOS."

This 99 cent app can take copied text or URLs (like links I've favorited on Twitter, for example) and apply an algorithm that shortens bodies of text thousands of characters long down to one thousand, five hundred or 140 characters automatically. How well does it work? It works well enough for me to appreciate it. Check out the demo video below.

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"The algorithm finds the sentences in the passage of text that are most integral to the passage's meanings," says Trimit's Nick D'Aloisio. "We're utilizing keywords that are specific to the text, the appearance of adjectives and modifiers, where sentences are in the passage, use of conjunctions or contradictions, superlatives and dates, proper nouns, facts and figures, place and time adverbials, the syntax of the sentence (e.g if has list format) etc."

Machines Plus Text

We live in a post-scarcity media era where the most precious resources are time and attention.

Just as we wrote that there is more text and multimedia being created today than human labor can transform to meet the demand for video consumption (thus leading to the creation of automated platforms like Qwiki), so too is there more text content available than there is time and attention for readers to keep up with it. Apps like Trimit can help solve that problem.

The explosion of human and machine generated data, information and knowledge becoming available is fast overwhelming the limits of the human brain. Tools that can help us scale our productive and consumptive behaviors, meaningfully and effectively, could well become widely desired technologies in the near-term future.

The end result seems good to me most of the time. I got the gist of Danny Sullivan's long post about the new Google Analytics interface delivered to me in 25% the time it would have taken to read the whole article, thanks to this app. ReadWriteWeb's Klint Finley thought Trimit did a poor job summarizing one of his articles but I thought the summary was just fine. I've been going through my Twitter Favorites, grabbing URLs, popping them into Trimit and loving it.

It's not as good as some people could do at summarizing the text, but it's much better than most people (humans) could do. And most of the people who could do a better job than the algorithm Trimit has built aren't available to me at a moment's notice.

This kind of technology could of course be applied in lots of different places and there are no doubt many different companies building things like this. Making it relatively easy to use on my phone and selling it for 99 cents is very nice, though.

D'Aloisio says the company will release Mac and iPad apps in the next two weeks, a web interface and bookmarklet in a few months.

Imagine something like this being built into Instapaper and fed automatically: please store offline everything I favorite on Twitter, all the most retweeted articles among my friends or on some other site, then create 500 word summaries of the articles and let me choose which ones I want to drill down into the full text of.

That sounds great, but Trimit is pretty cool already just as it is.

Let's test this baby out. Trimit says the above article is 2922 characters long. Cut down to just over 500, Trimit's summary reads as follows. What do you think?

Short form, long form, there's a time and a place for reading all kinds of articles but wouldn't it be nice if you could have some very long things made very short, automatically, and still get the gist of them. And most of the people who could do a better job than the algorithm Trimit has built aren't available to me at a moment's notice. It's not as good as some people could do at summarizing the text, but it's much better than most people (humans) could do. That sounds great, but Trimit is pretty cool already just as it is.

That looks like a succinct but accurate summary of the above review to me.

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http://www.readwriteweb.com/archives/trim_down_long_articles_to_just_the_highlights_wit.php http://www.readwriteweb.com/archives/trim_down_long_articles_to_just_the_highlights_wit.php Mobile Fri, 08 Jul 2011 16:01:00 -0800 Marshall Kirkpatrick
Download our Latest Free Report: The Influences Driving Virtualization cloudcover.pngVirtualization has been around long enough now that practices have been established. What's changing is how virtualization intersects with cloud computing.

The Influences Driving Virtualization is the latest white paper from ReadWriteWeb. In the white paper, writer Philip Morgan looks at the influences that are shaping virtualization with particular emphasis on standardization, simplification and automation. Through that lens the white paper examines the factors that influence companies and how the cloud plays a defining role.

]]> The Influences Driving Virtualization has several interviews with people such as Ray Wang of Constellation Research, George Reese of enStratus and Randy Bias of Cloudscaling. All are accomplished experts whose insights are worth the download alone. It also includes ways to:

  • Examine your risk to benefit ratio.
  • Consider security implications.
  • Learn best practices through enterprise case studies.
  • Reduce your data center footprint.
  • Outline standardized administration for better disaster recovery.
  • Recommend strategic reallocation of resources.

We think you'll find our report about the influences driving virtualization will be essential reading for the new enterprise.

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http://www.readwriteweb.com/archives/download_our_latest_free_report_the_influences_dri.php http://www.readwriteweb.com/archives/download_our_latest_free_report_the_influences_dri.php Enterprise Fri, 29 Apr 2011 12:20:35 -0800 Alex Williams
First All-Automated Hotel Opens in Norway choicehotels_150x150.jpgEight months after we wrote about a keyless test, the Nordic Choice Hotel chain has become the first to implement a 100% automated check in and departure system at a major hotel. The Comfort Xpress Hotel in Oslo now allows guests to reserve, check in and check out without ever having to deal with a pesky human.

Using a system developed by Ariane Systems, guests check in prior to arrival using the "Allegro web/mobile check-in platform." They click a link received via email or text and establish check-in time, manage room preferences, update their profile and pay.

]]> OpenWaysKey.jpgOn arrival, guests get another electronic communication containing their room number and access option. The two access options are by using their phone as a key, via the OpenWays Mobile Key system, or by obtaining an RFID keycard through an automatic kiosk.

Thomas Westergaard, senior VP of Comfort Hotels for Nordic Choice Hotels said this was, in part, a matter of playing catch-up.

"The airline industry automated the check-in process 10 years ago, and we feel it is time that the hotel industry follows suit."

One of the make-or-break points on this experiment will be, as always, reliability. There is even less convenience in a time-saving measure malfunctioning than in its lack.

While most will agree that some automation is a boon, the disagreement may lie in what aspects of our interactions should be meat-free. Personally, I love not having to stand in line waiting for one distracted or chatty cash-register specialist for a pack of batteries, I have not found the automated airport experience anything less than panic-inducing.

How much of our travel experience do we want to appear convenient in order to save that last dollar, dinar or dalasi? These days, maybe every last vestige.

Circumstance did not allow for an ice hotel reference. I apologize.

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http://www.readwriteweb.com/archives/first_all-automated_hotel_opens.php http://www.readwriteweb.com/archives/first_all-automated_hotel_opens.php Fri, 21 Jan 2011 15:00:00 -0800 Curt Hopkins
MakerBot Ships the Thing-O-Matic: An Automated 3D Object Printer thingomaticpic2.jpg
What do you call a 12 inch by 12 inch by 16 inch box that can print 3D objects of your design, continuously for hours at a time, for just over a thousand dollars? That's the new MakerBot Thing-O-Matic, the latest and greatest in automated home 3D object printing. MakerBot has just begun sending the first shipment out its doors.

MakerBot says the Thing-O-Matic prints higher-quality items than its other 3D printers but the real differentiator here is the automation: give this thing enough plastic to chew on and it will print the same or different objects one after the other after the other, clearing itself out each time before beginning anew. Can the Thing-O-Matic self-replicate - be used to make more Thing-O-Matics? That line was crossed by the old school MakerBot last June, so perhaps it's just a matter of time.

]]> Combine this with the MakerBot 3D scanner, which scans 3D objects around itself and turns them into designs the MakerBots can replicate and then you're really cooking with...plastic.

If you find yourself in New York City, you can presumably see all these things in the flesh at the new MakerBot Botcave retail store that opened on Black Friday.

Now if you'll excuse me, I need to go ask my Replicator to make me a cup of tea. Or not.

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http://www.readwriteweb.com/archives/makerbot_ships_the_thing-o-matic_an_automated_3d_o.php http://www.readwriteweb.com/archives/makerbot_ships_the_thing-o-matic_an_automated_3d_o.php New Media Fri, 10 Dec 2010 09:08:39 -0800 Marshall Kirkpatrick
More Cloud Agents: Tweecious Converts Twitter Links to Delicious Bookmarks Tweecious is a new Firefox plugin that automates the conversion of Twitter links to Delicious bookmarks. Once installed, the plugin checks to make sure you're logged into both services and then parses your tweets in order to post the links you tweet to your Delicious account. What's great about this particular add-on is not only how well it works, but that it doesn't require your passwords in order to do so.

]]> Using Tweecious is simple - just install the Firefox plugin as usual. Then, upon reloading Firefox, you'll need to go through a short two-step procedure to finish setting it up. The first step lets you choose whether or not you want the plugin to backtrack and parse your old tweets, or if it should just start from now on. After setting your preferences, the service verifies you're logged into both accounts and you're ready to go. From that point forward, anything you tweet is posted to Delicious. The links are tagged, too, thanks to an integrated tagging system that uses the Zemanta API.

Where Are the Other Cloud Agents?

Back in December, we wrote about the rise of cloud agents (a term coined by Chris Arkenberg). These agents are automated applications that help us parse through the data swarming around us to provide us with the information we need. At the time, we highlighted a service similar to Tweecious called Twitchboard, another app that also posts the links you tweet to Delicious. According to the Twitchboard site, more services beyond Delicious were "coming soon," but here it is April now, and no others have been integrated. That's disappointing to say the least, but what's even more disappointing is that these sorts of "cloud agents" are so few and far between.

At the time of the previous post, some people missed the overall point, thinking we were raving about a Twitter to Delicious cross-posting app. The truth is, we were excited about this concept of automated agents. Unfortunately, since that time, we've seen very few apps that fit the description. In fact, only a couple of others really come to mind...and to be frank, we're not sure if they even count.

One such service is SocialToo, a "social web companion" which has the ability to automate many tedious Twitter tasks like catching you up on your follows, unfollowing people who didn't follow you back, deleting all your friends, or automatically following people for you. It's the service's automated, "set it and forget it" behavior that we think might allow it to be classified as a cloud agent. Another is "Twollo," a Twitter service that finds like-minded tweeters and follows them for you automatically.

Within the Twitter ecosystem, there are probably slews of others which we just can't think of right now. But do apps that automate tasks within Twitter count as cloud agents? They're not all parsing information to separate signal from noise (well, maybe Twollo is), they're just saving us time. We would love to see some "real" cloud agents emerge that provide more than just automation. We want intelligent cloud agents, too. Know of any?

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http://www.readwriteweb.com/archives/tweecious_converts_twitter_links_to_delicious_book.php http://www.readwriteweb.com/archives/tweecious_converts_twitter_links_to_delicious_book.php Product Reviews Wed, 08 Apr 2009 06:31:27 -0800 Sarah Perez
The Rise of Cloud Agents It was only this morning that we were lamenting about the lack of the perfect social tool when what did we stumble across but Twitchboard? No, no, it's not the perfect tool, silly, it's a Twitter app. Yet what it does is something that no other Twitter apps have done before: it gives us hope for the future of the social web.

]]> When we discovered a post about Twitchboard in our RSS feeds this morning, it would have been easy to fly past it, thinking "pfft, - yet another Twitter app." However, that's would have been a mistake.

(Note: if Twitter makes your eyes roll, though, then re-imagine what we're about to tell you, but replace it with your favorite social app instead.)

What Twitchboard does is tie together different services on the social web and automates their interactions. Specifically, Twitchboard watches your Twitter stream and notices when you post a URL. It then automatically sends that link to your del.icio.us account. And, according to the company's homepage, they're working on connections to many other services for the future.

Blogger Chris Arkenberg says Twitchboard is a part of the "emerging class of cloud agents." These cloud agents, as he describes them, will help us sort and search the massive volumes of data we interact with regularly. He envisions that soon we'll have many of these cloud agents, swarming around us, working on our behalf, helping to parse the data flowing in and providing us with the information that we need, separated from the noise.

If that's true, then we seriously can't wait. We hope that in 2009, we'll start seeing more of these smart cloud agents and less of those "yet another"apps. Developers, start your engines, it's time to build some real tools.

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http://www.readwriteweb.com/archives/the_rise_of_cloud_agents.php http://www.readwriteweb.com/archives/the_rise_of_cloud_agents.php Trends Wed, 24 Dec 2008 09:00:00 -0800 Sarah Perez