convenience - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/convenience en Copyright 2010 Richard MacManus readwriteweb@gmail.com Sat, 13 Mar 2010 05:00:00 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Collect Money via Email with SmartPay From CircleUp, a group messaging service for membership websites, comes a new service called SmartPay which lets small groups and teams collect money via email. This can easily replace the old method of payment collection used by most groups today: passing around an envelope and stuffing it full of cash and checks. The new SmartPay service uses Amazon Payments on the backend, providing members with a familiar experience that will hopefully ease their security concerns about paying online.

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]]> At first glance, it sounds as if SmartPay is a PayPal competitor, but that's not really the case. Instead, the service is designed to be  integrated with the company's SmartMessage Center where members can create email reminders about payments due and track who has and has not paid. The message center platform can either be branded as CircleUp or sold as a white label service that can be added to existing membership websites.

According to the company, the SmartPay service is designed specifically for small groups like sports teams, class parents, faith-based groups, endurance sports clubs, membership organizations such as YMCA Y-Guide & Princess programs, the Boy Scouts or Girl Scouts of America, as well as any other organization where funds are regularly pooled for events or activity expenses.

When using the service, those making the payments are charged a $0.99 "convenience" fee plus 6.9% of any payment amount that goes over $20.00. These fees cover the Amazon Payment transaction processing fees and are also what provides CircleUp with cash flow. However, the fees aren't charged until after the first 30 days have passed as the first month of SmartPay is entirely free. They're also hardly enough to be of much concern - especially when you factor in what banks' ATM fees are like these days!

The SmartPay service is live now at www.circleup.com and has recently integrated with eteamz, a service that hosts team sports websites for over 3 million members. Additionally, SmartPay allows AOL and Facebook users to login with either of those accounts thanks to OpenID and Facebook Connect integration.

This service might not be the "sexiest" of web applications we've reviewed as of late, but it addresses a real need that small groups, organizations, and teams have when it comes to collecting money. It falls directly into that "this may actually be useful" group of services, so while the early adopter crowd might not be swooning over it, we'll bet there are some "team moms" who are.

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http://www.readwriteweb.com/archives/collect_money_via_email_with_smartpay.php http://www.readwriteweb.com/archives/collect_money_via_email_with_smartpay.php Product Reviews Fri, 27 Mar 2009 04:00:00 -0800 Sarah Perez
Putting e-Business Cards to a Real World Test (Part 2) "From paper cards to email contacts." This is Part Two of a two-part post. The first part is here.

As noted earlier, I had the opportunity to put e-business cards to a real-world test this past week at the DEMO conference. While I found a somewhat workable solution for sending out my contact info to others, I still collected a large stack of paper business cards from the people I met. These cards had to be digitized in order for them to be of any use to me. While people with administrative assistants are fortunate to have this tiresome data entry process handled for them, those of us without are stuck doing it ourselves. We can either sit at the keyboard for hours or use a scanner. Shouldn't there be a better way?

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]]> There is a Better Way! Option One: Shoeboxed

Surprisingly, there haven't been many options for getting our paper cards to digital format outside of using a business card scanner until now. While it's true that many people use these small, portable scanners to update their email or CRM contact lists, it's hard to believe that folks are truly satisfied with this solution.

Now, scanning in a card or two by themselves is not a big deal, but after returning from a trade show or conference, you'll often have a much larger stack of cards to deal with. What before was a quick few-minutes task now requires you to carve out a much larger chunk of your day. Since you've likely been out of the office for some time, you probably have much more pressing issues than dealing with those cards upon your return. That task goes immediately to the bottom of your priority list. Eventually the cards end up in a shoebox somewhere never to be seen again.

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Today, however, we have a couple of new options for dealing with this situation. The first involves a company called Shoeboxed. Primarily a service which digitizes and categorizes receipts, they now do business card scanning, too. You can mail your cards to them (they can even send you an envelope!) and they will scan them in for you. The output is provided in a format which can be imported into Outlook, Salesforce, LinkedIn, Gmail, and most other contact programs.

More recently, Shoeboxed teamed up with note taking application Evernote to provide a solution that's a must-have for any active Evernote users. Through the new partnership, you're able to send any Shoeboxed content directly to Evernote where it then becomes searchable.

Option Two: CloudContacts

For those already ingrained in Evernote, the above is a great solution, but if you're starting fresh you might be interested in a single company instead of a combination service. A new option is CloudContacts, a service create by Allen Stern of Center Networks.

Like Shoeboxed, with CloudContacts you also have the option of mailing in your cards, either with your own envelope or the company can send you one.

If you work in an office, access to things like manila envelopes and stamps or postage machines is easy, but for home workers it often still requires an extra errand to the office supplies store and the Post Office. That's why when CloudContacts announced they would now accept emailed images sent from your camera phone, it finally became a reasonable option for me. This email service starts at $4.95 per month for 20 cards and $8.95 per month for 40 cards. To use the snail-mail CloudContacts service, it's an additional $29.95 to upload up to 100 business cards, $79.95 for up to 300 cards and $124.95 for up to 500 cards. You can go with just the email-only package, though. I did both.

Via Snail Mail

The postal mail option is really no harder than stuffing the cards in an envelope and putting them in the mailbox. However, there is a piece of paper you have to print out and put in the envelope, too, and that means you'll need to keep ink in your printer. (There's another trip to the office supplies store!) Again, unless you have a fully functional home office complete with envelopes, stamps, a printer, ink, etc., the snail mail option isn't ideal.

Via Email

Instead, taking a camera phone photo and emailing it is much easier and faster. You're provided with a special email address which you can add to your contact list in your phone for speedy access. As you're out and about, you can snap photos and email them right away so you don't end up with a stack of cards at the end of the day that need to be dealt with.

There was only one problem with the email option in my case. I'm an iPhone owner and the iPhone has a terrible camera. In fact, it's downright unusable with this service. But there is a workaround for that. It's called the Griffin Clarfi case for iPhone and it was recommended by numerous people I ran into this past week. This iPhone case comes with a built-in macro lens for close-up photography, allowing you to shoot what you want in incredible detail - like business cards, for example. At only $15 (US) on Amazon, the purchase was a no-brainer.

In the meantime, though, I had to use a regular camera to take the photos. Fortunately, CloudContacts let me send in a batch instead of one at a time.

Once the photos are received and digitized, you'll receive an email from the service (from Allen himself, actually). I asked if the personal attention I received was typical and surprisingly, it is. Allen says he believes that support can make or break a company.

The CloudContacts Web Site

When you log in to CloudContacts to see your data, the initial interface is no-frills - but in a good way. It's just a list of your contacts displaying their name, company, address, and phone number. A search box sits at the top of the screen if you need to look for a specific person.

Click on the view button for any contact and you'll be taken to a page where all their information is saved, including the photo of their business card. Also on this page is a Google map showing their address, links to their info on LinkedIn and Facebook, and, if known, their IM/chat networks are provided, too.

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The data entered was entirely accurate. Apparently, that's because CloudContacts isn't doing OCR (Optical Character Recognition), or so reports VentureBeat. For data to be this accurate, it's easy to assume there are human editors on the other end, but Allen won't confirm this, calling it his "secret sauce." We're curious, of course, but as long as the data remains accurate, we suppose the magic can remain a mystery.

From any contact's page or from the main page of the site, you can click "edit" to add more details to the contact info including how you know them or other personal notes. There are also links for downloading an individual vCard or printing out a single contact's info.

Importing into Your Email

Again like Shoeboxed, you entire contact list can be exported into Standard CSV format, vCard format, Highrise CSV format, or in Yahoo/Gmail Contacts CSV format. Doing so provides a file which you can then import into your preferred program. Since Gmail merges duplicate contacts upon import, you can continue to use this option every time without worries of creating multiple versions of the same contact. Other programs may vary.

In Gmail, you're also able to tag your contacts upon import by adding them to a group. I've begun to use this option to group people by business and/or where we met (CES, DEMO, etc.). But with CloudContacts, I can't categorize or tag subsets of my contact list for selective import into Gmail. That would be a great feature. (Perhaps it will be added later - Allen seems open to feedback about the service.)

Conclusion: Worth It

When the iPhone case arrives, I'll probably turn off the snail mail service - I doubt I'll ever use it again at that point. But overall, the CloudContacts service was useful and worth the money spent - especially since I was able to get a backlog of cards into the system quickly. Now if they would just do an iPhone app too, I'd have a complete solution!

Image Credit: Andrew Turner

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http://www.readwriteweb.com/archives/putting_e-business_cards_to_a_real_world_test_part_2.php http://www.readwriteweb.com/archives/putting_e-business_cards_to_a_real_world_test_part_2.php Product Reviews Thu, 05 Mar 2009 10:20:00 -0800 Sarah Perez