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It is easier to seek forgiveness than it is to get permission according to Verizon, which has once again shown us what large corporations should not be doing when it comes to customer service.
David Weinberger, co-author of The Cluetrain Manifesto and the more recent Everything is Miscellaneous received a letter today from Verizon. A "legalistic pamphlet" that informed him he has 45 days to opt out of 'agreeing' to let Verizon share his personal information.
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