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These are reflections from having spent a few days at the annual Salesforce.com event, Dreamforce. We hope they are valuable to people who need an executive summary-level understanding of the

Salesforce.com was founded less than 10 years ago, in March 1999. This is hard to remember when you walk into the Dreamforce event at the Moscone and see all the

During the PC era, the technology stack was controlled by Microsoft Windows and Wintel - the "Wintel" era. We are now entering a new era, called variously 'Cloud' or 'SaaS'

Recently we noted that some large enterprise software companies were calling SaaS a fad that would soon pass away. We theorized that they were doing this not because they actually