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Atlassian announced today a new version 4 of its Confluence team collaboration software tool.

We covered version 2.9 here several years ago and since then they have been busy adding all sorts of features, including improving the wiki markup and editing tools, using Twitter-like @mentions to notify users with new content, a collection of macros and other automated content tools, and the ability to paste screenshots, videos and graphics directly into the editing tool.

One of the issues brought to mind by VMware's new pricing scheme is how important price actually is in enterprise software pricing. For SMBs, pricing can make a break a deal. But for large enterprise, it's not as clear-cut. In some cases, as Sameer Patel of the Sovos Group has pointed out, buyers may actually prefer a higher price because they need to justify their budgets (that's oversimplifying things, but there you have it). Also, too low a price may suggest to enterprise buyers that a product isn't enterprise-class.

What do you think?

This week, Mozilla re-established its Mozilla Enterprise User Working Group, following last month's controversy over Firefox product manager Asa Dotzler's comment that, "Enterprise has never been (and I'll argue, shouldn't be) a focus."

At issue is Mozilla's lack of support for previous versions of Firefox, even as it releases new versions at a feverish pace. Mozilla released Firefox 5 only three months after Firefox 4, and announced it was end-of-lifeing Firefox 4. The organization will repeat the cycle in another three months when it releases Firefox 6. The problem for enterprises is that it can take at least 3 months to test required sites and applications against a new version of the browser.

Box announced the Box Mobile Dev Challenge for Android, iOS and webOS developers. The best enterprise apps with Box integration can win prizes including up to $25,000 cash, InMobi ad network credits and the chance to pitch your your idea to the venture capital firm Draper Fisher Jurvetson.

I will be part of the panel of judges, along with other tech bloggers and representatives from the contest's sponsors.

Apple is launching a new program designed for business customers: App Store Volume Purchasing. With this option, U.S. businesses have a way to purchase mobile applications built by third-party developers in volume, using a corporate account. In addition, the program sets up a separate app store of sorts where developers can sell custom B2B apps just to those customers enrolled in the Volume App program.

Customer satisfaction has always been key to doing and keeping business. Current studies show that customers who seek out good service are also the most loyal to the businesses they engage with. In today's world of structured data, it's possible to listen more closely and respond better to customer feedback by collecting and analyzing customer data from multiple sources.

Learn how smart businesses are growing their loyal customer base by improving customer satisfaction and cutting expenses by harnessing the power of customer data.

Disclosure: CenturyLink is a ReadWriteWeb sponsor

Constellation Research CEO and principal analyst R "Ray" Wang recently gave a talk called "Why Enterprise Software Sucks and How Disruptive Technologies Converge to Change This" at the AMPLIFYfestival. It's a good talk introducing many of the concepts we cover here frequently.

Wang started the talk in a pretty interesting area: what, specifically, are the problems with enterprise software that enterprise 2.0, social business, gamification etc. is trying to solve? He asked people from the audience why they disliked their enterprise software. Some of the answers were: it's slow, it takes too long to implement, it doesn't look good, change is slow, user experience always take a back seat and it's not personal.

Wang points out that in consumer technology, the opposite is usually true.

Security threats can seem overwhelming at times. Not a day goes by when you don't hear about a new security breach. So what to do? The best approach may actually be a layered one.

This paper from CenturyLink uncovers the five most costly network security threats that face the enterprise. You'll learn how to protect your business by implementing key layers of control and taking advantage of managed security services to do more with less.

Disclosure: CenturyLink is a ReadWriteWeb sponsor.

There were a few updates to Google Docs last week. Discussions, a new feature we covered previously, received some improvements - most notably, the ability to see how many times a document has been viewed. Google Docs also added a new font, made it easier to restore deleted sites and the spell checker gained an additional feature.

It's a time where speed matters more than ever before. Businesses need to run at such a rapid pace that at times it has to take security risks that can cause all kinds of havoc to a communications network.

That's especially true when you consider what happens when people travel. The data and information is a bit more vulnerable, creating a "mobile blindspot," that has to be monitored. This brief from CenturyLink explores five real-world tactics that you can use to enhance mobile security in your organization so you can avoid those mobile blind spots and keep your organization moving at that ever quickening pace.