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Today, enterprise social software vendors are in a position of having to both differentiate products in a crowded market and make the business case for social in the enterprise. "Process" has become a mantra for companies trying to make the case for a particular solution, and innovation management software is not immune from this tendency.
This week Spigit, a leading innovation management vendor, announced its new product SpigitFusion. SpigitFusion emphasizes decision making and - you guessed it - process.
Last November, another leading innovation management vendor, BrightIdea, made a similar case when it launched its Innovation Suite.
Effective user adoption is the absolute best predictor of enterprise software success. That was one of the key takeaways for me from the OpenAir User Conference this week.
According to a study done by the Sand Hill Group and Neochange, the most critical factor (70% listed it as number 1) for software success and return-on-investment is effective user adoption.
This week, 37Signals started to preview the upcoming update to their Backpack service, which received its last major update in July. Though most of the new features seem very useful, they also seem to transform the app from a simple organizational tool into something else entirely. We can't help but wonder, considering the company wrote the book on keeping things simple in software development, has 37Signals lost focus with Backpack?
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