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Sysomos just launched the next version of Heartbeat, the company's social media monitoring tool. Highlights of Heartbeat 2.0 include a redesigned user interface and Facebook integration. Sysomos' customers can now monitor public conversations on Facebook and manage their Facebook Pages right from within Heartbeat. The Facebook integration tracks user activity, top keywords and top fans on Facebook pages.
Sysomos, a Toronto-based startup, officially launched its two flagship products this morning: MAP (which stands for 'Media Analysis Platform') and Heartbeat. Both products are incredibly powerful (but costly) social media monitoring and analysis tools. In many ways, it is probably best to think of MAP and Heartbeat as companion pieces. Heartbeat basically provides a subset of MAPs features and is somewhat similar to Radian6's social media tools, with a strong focus on making it easy for companies to track social media metrics. MAP, on the other hand, is a far more powerful and flexible analysis tool.
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