help - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/help en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 04:30:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Geeks Gather to Plan for Disaster CrisisCommons_jul10.jpgIn the aftermath of the Haiti and Chile earthquakes, millions of people showed their support with simple text message donations. A few clicks of their phone, and they did their part, but some have taken it upon themselves to do much more.

One group going the extra mile is CrisisCommons, which since 2009 has hosted several "CrisisCamp" events worldwide to help create disaster aid projects that leverage a wide variety of Web and social technologies. This week, the organization is hosting its first ever CrisisCongress event to bring worldwide participants together under one roof to brainstorm the humanitarian tech projects of the future.

]]> Following the Haiti earthquake, a CrisisCamp event was organized and several amazing and useful tools emerged. Instructional videos were produced that helped people in Haiti quickly learn to make map traces and upload them to OpenStreetMap, and a mobile application was developed to translate between English and Creole. Many other tools were created, and a similar process occurred following the Chile earthquakes.

Using its online community wiki CrisisCommons.org, the group has even been helping to produce tools around the oil spill in the Gulf of Mexico. A little over a month after the spill, the group produced iPhone and Android apps called Oil Reporter for volunteers and relief organizations to capture and share data with the public.

It is the future of tools like these that the organization is convening to discuss at CrisisCongress in Washington, D.C. tomorrow. "This forum will explore lessons learned from CrisisCamp Haiti and CrisisCamp Chile and the opportunities and challenges of building a sustainable volunteer community whose mission is to use technology tools and expertise to aid communities in crisis," the group says on its homepage.

CrisisCommons is a a non-profit organization that is supported by third party donors. The First International CrisisCongress is Friday in downtown Washington, D.C. at the World Bank Headquarters.

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http://www.readwriteweb.com/archives/geeks_gather_to_plan_for_disaster.php http://www.readwriteweb.com/archives/geeks_gather_to_plan_for_disaster.php Location Thu, 15 Jul 2010 15:30:00 -0800 Chris Cameron
Internet Rallies to Help Haiti: Here's What You Can Do Right Now haiti_flag_logo.pngAs you probably know, Haiti was struck by a devastating earthquake last night. According to the latest estimates, over 100,000 people may have died and large parts of the island's infrastructure have been destroyed.

Here is a short list of things you can do right now to get help to Haiti. Just watch out for unsolicited emails. Quite a few scammers and spammers are trying to profit from this catastrophe and have set up fake donation sites and are running phishing scams.

]]> Text to Give Money

As Twitter's Evan Williams just noted on the official Twitter blog, giving money to relief organizations has never been easier. All you need is your phone.

  • The American Red Cross allows anyone in the U.S. to text HAITI to 90999 as an easy way to donate $10 to the recovery effort. The money is billed to your mobile phone account. According to the latest tally, the Red Cross has already raised over $800,000 through text messages.
  • Musician Wyclef Jean's Haiti-focused organization, Yele is also accepting text-message donations. To donate $5, text Yele to 501501 or visit the foundation's Web site.

Of course, all the major relief organizations also have websites and will happily accept your donations. Our friends at Mashable have compiled a good list of worthy organizations.

Update: Google also just announced a new page that allows you to donate to UNICEF and CARE by using a Google Checkout account.

Stay Informed

Here are a few Twitter lists you can follow to stay informed.

If you know of other news sources, local bloggers or organizations, let us know in the comments.

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http://www.readwriteweb.com/archives/how_to_help_haiti_after_earthquake.php http://www.readwriteweb.com/archives/how_to_help_haiti_after_earthquake.php News Wed, 13 Jan 2010 14:12:29 -0800 Frederic Lardinois
StackOverflow: A Teeming Beehive of Programming Q&A SOFlogo.jpgDigg for programming questions? Joel on Software and Jeff Atwood of Coding Horror start letting users into their well built site.

The highly anticipated general release of StackOverflow, the social site for programming questions developed by rock star programmers Joel Spolsky and Jeff Atwood, hasn't happened yet - but the doors are cracked open and many new users are streaming in this morning.

]]> You can get in via this beta URL, using"twitter@twitter.com" as your email and "falkensmaze" as your password. At least you can get in that way for now. Update: It doesn't look like those credentials are working any more. Below are screen shots and our first impressions of the new service.

The Big Idea

The idea behind StackOverflow is to offer a really well designed site where programmers can find answers to questions that are more obscure than they can get answered elsewhere. Site founders Spolsky and Attwood are software gurus focused on developer relations and user experience. They've got a very capable team with them as well, as is evidenced by the product so far.

The community is for developers working in any programming language and use of the site is completely free. The name StackOverflow refers to an infinite loop or recursion in the programming languages C or C++ and sure enough, a lot of the conversation on the site is self referential so far. The team's got plans for that, though, so we're confident this will be less the case than it is on other sites.

So far, we like it a lot. What does it look like? Check out these screen shots.

Screen Shots

The front page.
SOFfrontpage.jpg

My Question Got Answered!
SOFquestionanswered.jpg

I got a good answer to an admittedly simple question, in 2 minutes. Awesome.

Asking a Question.
SOFaskquestion.jpg

Pretty smart UI here, quite helpful and fun to use.

A User Profile

SOFusertop.jpg

Above, the top half of a user profile, below the bottom half. Note that you can see how often a user votes things up or down but you cannot see specific voting history. The user feed is nice.

SOFuserbottom.jpg

Our Thoughts

The UI here has lots of really nice little touches, it's responsive, communicative and relatively clear. We like it a lot and that was one of the site's big goals, to build an effective UI.

Account creation looks very good, it happens automatically via cookie until you register, but OpenID association with your account is not implemented particularly well. Attwood is blaming OpenID providers for that on Twitter, but we're seeing a few too many problems to buy that.

There's already an active community of beta testers on the site and they've developed extensions like a Firefox and IE7 search plugin, a couple of Greasemonkey scripts and a Ubiquity script. That's pretty awesome.

There's a sophisticated credibility system at work here, where users who build up their reputation are given new capabilities. Those capabilities include commenting on questions instead of just answering them and doing some moderation.

The "community mode" is interesting, things are wiki style on the site and once a certain number of edits have occurred the original asker of the question no longer owns it - it becomes a community question, with lower credibility thresh holds required for interaction, etc. The Community User username is tied to these threads and acts as an automated bot repairing things like malformed tags through out the site. That sounds really helpful.

Finally on the positive side, we got some good replies to our questions really quickly and we're already having a lot of fun just browsing the site.

The Down Sides

We like StackOverflow a lot so far, but there are some real concerns that deserve to be raised. As the site's owners have voiced throughout its development, the quality of discussions may go down rapidly when they open up to the world at large. We hope that's not the case but we will watch the reputation and bios of the people who answer our questions.

More importantly, perhaps, we're not sure the Digg-style home page is the best way to organize these discussion. Is it on the basis of the newness or hotness of questions that things should be ranked? Or should top answers be highlighted? We know that the site's developers have spent a lot of time wrestling with these questions, so we won't pretend to know better, but we hope the core prioritization principles work out well in this context.

There are some features that we expected to see here but don't. An easy way to mark a thread for reading later would be really helpful, as would a feed for those items in our account. A feed for answers given to our questions would be nice. So would the option to get an email notification when one of our questions is replied to, or another question we're interested in. GetSatisfaction's "I'm interested in this too" feature would make a world of sense - let me know when someone else gets an answer to this question because I'm curious. Finally, a "thanks for this" button like Ma.gonlia would make sense and offer a different kind of feedback.

We've already subscribed to the feeds for several topic tags and we're excited about everything we expect we can learn from the StackOverflow community. General availability of the site is expected sometime this week or next.

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http://www.readwriteweb.com/archives/stackoverlow.php http://www.readwriteweb.com/archives/stackoverlow.php How To Wed, 10 Sep 2008 09:42:48 -0800 Marshall Kirkpatrick