With Xobni Enterprise, I.T. admins can manage the deployment and permissions surrounding the plugin's use via a web-based portal that provides access to user's profiles as well as a groups management feature. By placing different subsets of users into groups, I.T. can deploy custom versions of the plugin to different users. For example, everyone company-wide may get a plugin that offers LDAP integration, but only sales professionals would receive the version that connects to Salesforce. Admins can also choose to "switch off" other previously default integrations such as the Facebook and Twitter extensions.

To push the plugin out to end users, Xobni Enterprise offers an MSI file and registry settings that can be modified as necessary.

Extensions for Salesforce, SharePoint, and More

At launch time, Xobni's Solution Provider Program has partnered with a number of Enterprise vendors to provide extensions and integrations for their new system. The current list of partners includes Atlius Consulting, Cogent, Echo Lane and Interdyne BMI, which help Xobni integrate SharePoint, Microsoft Dynamics and Salesforce CRM platforms among others.

The new service also comes with an Extensions Software Development Kit (SDK) which allows in-house developers to write their own extensions to integrate other platforms beyond those which are currently available. Xobni suggests this SDK could be used to deliver company news and information from an internal corporate portal, specific business application, or any other web service.

Other Features

Another general enhancement available with this version of the plugin is Xobni's expanded search capabilities that allows users to search calendar appointments, tasks and archived PST files. The search feature includes advanced filters which let users find results by limiting searches to email contents only or the To:, From:, and  or Subject: fields of their email messages. Users can also access their entire contact database from the auto-complete field in Outlook's "Compose" window.

Pricing

The company webpage for Xobni Enterprise does not include any pricing information, only a link to "Request More Info" from the company. This is likely because each Xobni system is being somewhat custom-built in terms of price because there are additional costs to run the pre-defined extensions created by the company. Depending on which extensions a company chooses to deploy and however many users will be using them, the overall cost of the Xobni Enterprise system will vary. However, the company informs us that the system starts at $30 per user per year with volume discounts available.

Xobni has seen over 3 million downloads of their plugin, including both free and paid versions, since their initial debut. This new offering represents the second revenue stream for the company, the first being the launch of Xobni Plus, a premium version of the plugin that sells for $29.95. They also claim to have a presence in 80% of Fortune 500 companies thanks to employee adoption outside of the traditional I.T. infrastructure, a trend known as self-provisioning and one that has steadily increased over the years.

Companies looking to maintain control over what their employees can do on their company computers often end up having no choice but to purchase the enterprise services provided by the startups their employees are already using in order to once again centralize control within I.T. If Xobni's adoption across the enterprise is as strong as they claim, they may soon have several companies looking to implement the Xobni Enterprise Service so they can do just this. Other companies may be tempted to try the product for the first time now that it offers I.T. friendly tools and enterprise level support.

More information about Xobni Enterprise is available here on the company's website.

Gist is not a system for the casual email user whose main communications involve sending email forwards to friends and pictures of the kids to mom and dad. Instead, Gist is designed to help the professional email user who often opens up their inbox only to feel like it's helplessly out of control. How do you know what the most important communications are? How can you stay up on what your email contacts are doing? Gist aims to solve these problems.

Through ongoing analysis of your email, Gist determines what's important based on the frequency and types of communications that occur. It then provides you with the following: profiles, insights, and actions. Profiles include both individual and company profiles, insights are the relevant information about your most important contacts, and actions are the ability to share news and contact details using the online service.

When you're signed into Gist, you're presented with a dashboard where boxes display key information like your top emailed contacts, news about those contacts, upcoming events, email attachments, and links. All this information is automatically retrieved from your inbox with no effort on your part. It's as if your email inbox serves as the backend database for this unique relationship management system.

Tabs at the top of the page let you move from the dashboard to sections where you can focus on People or Companies specifically, organizing them into groups, tagging them (a new feature), removing those you don't need to track, managing their importance levels via sliders, editing them, and much more. You can also click to view individual contacts and companies and edit the data there if need be.

New Features

One of the new features included in this updated public version of Gist is the ability to pull in contacts from Salesforce. This is a helpful addition to the program which also supports Gmail, Outlook, general Email/IMAP accounts, LinkedIn, Facebook, and Twitter. You can import your own CSV file, too.

With additional software, Gist can be integrated right into Outlook and Salesforce. The Outlook integration is done via a plugin which pops up a separate window where you can access info on people, companies, events, messages, and attachments. The plugin was available previously, but has been updated in the new version. The company decided to go with a pop-up type of plugin for a few reasons. For one, by not implementing it as an email sidebar (like Xobni does, for instance), Gist data can be accessed from any screen in Outlook whether that's your inbox itself, a contact's details page, a meeting request form, etc. They also made the plugin work more like a mini-browser so it could perform its actions quickly while not slowing down Outlook in the process.

Also new today is Gist's integration with Salesforce. Not only can you pull data into Gist via the CRM system, you can now set up a Gist widget of sorts that displays right in Salesforce itself. Here, you can stay current on news, blogs, tweets, and other relevant information from your Salesforce contacts.

Integration with Twitter and the ability to share via Twitter and Facebook round out the new features in this latest beta build. Since many business folks can't be bothered to friend and follow their contacts on Twitter, Gist does it for you. It doesn't actually follow users on your behalf in your own Twitter account, but it pulls in their tweets from their publicly available timelines right into Gist. You can then respond or share information via Twitter or Facebook - an important step in managing and maintaining communications in today's tech savvy business world. You can still share items via email or flag them for later, as you could with previous Gist versions, too.

For now Gist remains a free service, though a more advanced paid version is in the works for the future. Gist is also working on their mobile offerings but have nothing to announce as far as specialized mobile applications just yet. New users can sign up for Gist now here: www.gist.com

The college reached this decision after first looking into outsourcing their email to the cloud. They considered offering from both Google and Microsoft, but eventually decided against both in lieu of the new forwarding option.

A Smart Decision

While the Boston College decision may have been made for cost-saving reasons more than anything, we can easily imagine this as being the start of a new trend.

Can you even imagine a U.S. college student who didn't have an email address of their own by the time they were a freshman? It's practically unheard of. Today's students are digital natives who have been immersed in technology from the day they were born. It simply doesn't make sense to give them yet another account to manage when they enter college.

Some Challenges

By going this route, there are still some challenges to overcome, though. For example, a student who changes their email carrier will probably forget to alert the institution to the change and could then miss out on important messages from the university pertaining to their courses, scholarship, and disciplinary and/or safety information.

However, it can easily be argued that a change of (email) address is a student's responsibility to handle, not the institution's. If a student changed their address or phone number, would they not alert the affected parties? The same should hold true for email. And if the end result is more efficient and effective communication with the student body as a whole, the outliers who didn't follow through on managing their email transition are ultimately the ones at fault for any missed messages.

The only danger in drawing a hard line like that would be if the college or university was in the habit of sending out critical safety information utilizing the students' email addresses. If that was the institution's main way of communicating this urgent info, they may want to devise another solution. Urgent messages should ideally be sent out using multiple pathways: email, IM, text messages, and, these days, Twitter alerts would also be a valuable tool to use, too. In fact, Omnilert's e2Campus emergency notification system  already integrates with Twitter and Facebook as well as email, SMS, and RSS.

In the end, we think the decision Boston College made could easily be the start of a new trend, especially for smaller institutions looking to reduce I.T. infrastructure and support costs. We're sure the students like it, too.

Gist, whose slogan is "where your inbox meets the web," essentially turns your email inbox into a more structured application filled with information while prioritizing the emails that are of the most importance to you. To get started, you connect Gist with your Gmail account. You can also upload a .csv file from either Outlook or LinkedIn. The application then organizes your email and the data extracted from your inbox into a dashboard which gives you a brief overview of the most important items.

The Dashboard & People Pages

On the Gist dashboard, you'll see lists of recent attachments and recent links in the sidebar, high-priority emails in the middle, and important people on the left. Those people are ranked by you using the service's rating slider which gives you granular control over the order in which those names are displayed. When you click on any person listed, you'll see a "people page" that highlights your recent correspondence as well as recent links and attachments, just like the dashboard homepage does.

The People Pages in Gist aren't just snapshots of inbox activity. They also incorporate other information like news about that person and/or their company. That news comes from a number of sources from across the web, like Yahoo News for example, as well as from recent blog posts. With that information on hand, you have an opening to reach out to them be it to congratulate them on their impressive launch or to simply say how much you enjoyed their recent blog post.

Got The Gist?

We've addressed some of the problems with information overload in the past - detailing both the problem and some possible solutions. For email specifically, we looked at five ways to deal with email overload, which focuses on methods like GTD vs. folders and rules. We even looked into some of the applications highlighted at the first IORG (Information Overload Research Group) conference, an event held by the new research group whose founders include IBM, Microsoft, Google, Intel, and others. Unfortunately, no one application has effectively solved the problem just yet.

In a way, Gist reminds us a bit of Xobni (our coverage), the Outlook add-in that "socializes your inbox," by automatically extracting info from both your email and LinkedIn. However, Gist's ability to grab recent attachments is more like Xoopit's Gmail add-on (our coverage) that helps you uncover the images, files, and videos you've been emailed. Gist really combines the best of both of those plugins and delivers its results as a web application. Clearly, Gist's service is geared more towards sales professionals, though, as they need to keep up with tons of clients. However, this intelligent application is something that anyone with an overloaded inbox could take advantage of.

Gist's CEO is T.A. McCann, a Seattle-based former Microsoftie who previously worked in Microsoft's Exchange Server Group, an experience which no doubt familiarized him with the information overload occurring in today's inboxes. The company is backed by Paul Allen's Vulcan Capital.

We Want In!

We would love to tell you want we thought of Gist ourselves instead of just describing its features, but Gist is in private beta, and they seem to be very exclusive about who gets in. We couldn't even get an invite for RWW! You can sign up for an invite here, so send us one if you get in before we do.

Xobni, a company obviously catering to business users, have, as of today, launched a new version of their Outlook plugin. Needless to say, the Xobni team really knows their audience because this new version is offering built-in support for LinkedIn, the social network designed for business use.

With the new LinkedIn integration, Xobni now automatically shows a contact's current employer, job title, link to their LinkedIn profile, and contact photo in the app's sidebar. This is especially helpful for those who receive a lot of email from new contacts or have a hard time putting a face to name. Along with the LinkedIn support, Xobni still offers their core features - fast people and attachment search, threaded conversations, and automatic contact profiles.

Download Xobni

Xoopit

Depending on how comfortable you are handling over your email login information, you may find Xoopit either a major security risk or one of the more useful web applications you've seen in a long time. Marshall has argued that Xoopit is proof that Gmail needs a better API, but I decided to throw caution to the wind and use Xoopit anyway because...well...finding attachments is hard.

The service, which came out of private beta just last week, offers a Gmail plugin that lets you search your inbox for photos, videos, and files - all of which are accessible with one click from the new toolbar added to the top of your Gmail inbox. You can also use the addon to find photos, videos, or files sent you by a specific person, and, as you type their name in the box provided, Xoopit helpfully auto-completes the entry.

On the Xoopit homepage, things get a little more interesting. Here, the latest items from your email display in a familiar lifestream-like view that practically has you looking for the "like" button. To the side of the screen, the people who send you the most items are listed and linked to - and those results may surprise you, bringing new insight into what's really going on in your inbox. (Forwarders of chain emails be warned - you've been identified!)

At the time of launch, the Xoopit addon, which is available as a Firefox plugin, did not support Firefox 3, but over the weekend, the Xoopit team added that support, which now makes it worth a download...at least for those who aren't too security conscious.

Download Xoopit

For a demo of Xoopit, you can check out this video:

Upgrading the Inbox

Considering how much of our days, if not our lives, are spent dealing with the non-stop influx of email, it's nice to see some applications that are helping us make our inboxes more efficient while also mining them for important data. Microsoft Outlook, due to its nature of being desktop software, has always lent itself to the addition of plugins - even social ones like OutSync (facebook/Outlook sync) - but the idea of adding plugins to our web inboxes is still relatively new territory.

Because so many people use Gmail, we've seen the innovation begin there. First there was Gina Trapani's Better Gmail Firefox plugin, which arose from a collection of Greasemonkey scripts. Then even Google's Gmail team got in on the act earlier this month with their launch of Gmail Labs, the experimental features you can enable from your "Settings" page. Although some of those features are certainly less useful than others, the fact that Google is also hopping into the inbox addon game means there is definitely growing interest in this area (and say what you want - those "superstars" are really helpful).

Hopefully, the growth in this area will continue and we'll soon find that Google Labs, Xobni, and Xoopit were just the forerunners of the upgraded inbox trend.

Image via Inside Facebook.

Facebook's Inbox is still a long way toward being a "Gmail-killer" -- or any other full email option killer, for that matter. Though the site does email full copies of messages -- a practice it began last December -- and though it lets users send messages to email addresses, it still lacks many of the "must have" features of an email client. Message organizing features, for example, are almost non-existent, as is the ability to reply to all recipients of a group message. There's also no way to reply to message sent from Facebook via an outside email client (i.e., the way you can reply to Basecamp message by replying to the notification email), nor is there a way to send messages to Facebook users from outside email clients (the latter is an effective type of spam control, however).

For some younger users, though, messages on sites like Facebook and MySpace have already supplanted email as the defacto method of asynchronous communication on the web. Our own Bernard Lunn argued last week that LinkedIn could do the same thing for him and Outlook by adding more robust messaging features. I've long argued that Facebook could transition into a network suitable for business, and better messaging capabilities is definitely a step in the right direction.