AwayFind is a clever solution to the email overload problem. It lets you step away from your email without missing the most important messages - the so-called "email emergencies." That addresses one of people's deep-seated fears of email abandonment - the fear that some piece of critical information is going to arrive and we're not going to see it.

Basically, AwayFind is an auto-responder on steroids. You can configure its outgoing message to your liking. That message includes a link which allows people to get your attention if they are, in fact, emailing you about something urgent.

Your message could read, for example:

But What If It's Important?

Those who really needed to reach you can click the link to be taken to a web page where they can fill out a quick form, the results of which will be sent to you.

The form is not too cumbersome to fill out, but it has just enough fields to cause people to pause and consider whether or not it's really worth their effort. It also includes a CAPTCHA at the bottom to keep the spammers at bay. The form can be configured so that messages are categorized by the sender via a drop-down box (e.g. "Personal," "Business", etc.) and then those messages can be auto-routed to the appropriate person(s). In other words, AwayFind can automatically delegate your email for others to deal with.

When someone fills out the form, you're alerted based on the settings you chose during AwayFind's setup and configuration. You can receive a text message (SMS) or you can specify to be alerted at a different email account - that secret address you created for emergencies only. You can also check AwayFind's online inbox via the web.

With AwayFind, you can finally enjoy that vacation, to be sure, but you can also set up day-to-day templates to manage the everyday onslaught.

Pricing Info

The AwayFind service comes in two pricing tiers - a free version and a Professional version. The upgraded plan is $4.95/mo or $34.95/year and comes with a few extra features like a branding option which incorporates your logo, SSL security, integration with your web site, international SMS support, and more. It works with Gmail, Yahoo mail, Hotmail/Windows Live Mail, Outlook, and others.

Now that you have all that extra time on your hands, you should probably read AwayFind's guide to not checking email (provided for free upon registration), as it will help you stick with your new plan. Remember, breaking email addiction is something we have to fight one day at a time.

When managing your reading list through the bookmarklet, you now have more options as well. You can view your list as either "normal" or "condensed," select how many items to show per page, open the list in the sidebar, and enable or disable various context menus and additional toolbar buttons.

However, the best feature to come to your reading list is the ability to sort it by PostRank. This functionality, formerly called AideRSS, is something we've been big fans of here at RWW for some time. With PostRank enabled, your reading list is intelligently filtered by popularity. Posts are scored in several ways, including number of comments it received, number of times it's been tagged in Del.icio.us, number of diggs, and how many inbound links it has received. So now, you can read your list in order of importance, an especially useful feature for those suffering from information overload.

Other improvements like updated privacy controls and tweaks to existing features round out this latest release, making Read It Later a great addition to your browser whether that's Firefox or IE. Now all we need is an iPhone bookmarklet and we'll be all set.

After signing up for the Alerts.com service, you can choose from all sorts of pre-configured alerts. For example, the site offers alerts for things like news, weather, gas prices, flight info, price watches, CraigsList, sports scores, press releases, birthday reminders, horoscopes, Amber Alerts, and so much more.

However, what really appealed to me was that you had the option to configure your own personalized alerts which could be anything you need to remember to do. I'm also excited to see an RSS Feed Alert option, as well. With this alert, you can monitor feeds for keywords and receive messages immediately or on a scheduled basis via email or SMS.

Types of Alerts

Configuring Alerts

You can see an overview of the different alerts you subscribe to on your personalized homepage, a page which somewhat resembles iGoogle and its gadgets. There's also a handy "list view" which presents the alerts in a list so you can easily sort through them and turn them on or off as desired. This page also displays how many alerts have been sent out so far.

Editing an Alert

Business Model

Alerts.com is an ad-supported service. Specific advertising is inserted into the emails, texts, and voice messages sent out. The ads will be relevant to the type of alert requested by the user. This doesn't seem like a bad deal to get this sort of useful tool for free.

The platform is open and an API is currently available so that developers can create unique reminders, alerts, and notifications of their own.

The company is currently working with other third parties to expand their reach. Through their partnerships with iSAFE.org and AI Life, they will be able to reach out to 16,000 schools and eight million students in the next year.

You can sign up to start receiving your own alerts today, too. Just click here.]]>Discuss]]> http://www.readwriteweb.com/archives/have_the_news_come_to_you_with_alerts.php http://www.readwriteweb.com/archives/have_the_news_come_to_you_with_alerts.php Products Tue, 09 Sep 2008 09:00:00 -0800 Sarah Perez At first glance, it seems like SkyData is trying to do too much. This mobile app mashes up data from your email contacts, your social network contacts, your business contacts, as well as business data from CRM applications like Salesforce.com, location-based info from sites like Yelp, travel info, news and RSS feeds, and even Google Maps. Is this a case of info overload or is this an app every business user will want to have?

The SkyData application is designed specifically for smartphones, as its target demographic is the traveling business user, not the consumer. At the moment, the app works on Windows Mobile and Blackberry, but an iPhone version will be ready by year-end, they say. At DEMO, the app was shown on Windows Mobile, but they did give a quick peek at both the Blackberry app and iPhone version, too.

The idea with SkyData is that you now have one screen from which you can easily access all the data and info you need. But it's more than just ease-of-access that makes SkyData interesting - it also integrates with your phone, too. For example, you can add your LinkedIn contacts to your phone's contacts from the app's menu.

Social Network Integration

From the SkyData application, you can dive into your contacts, no matter where you have them stored. You can access email contacts like those you have in Outlook, Gmail, or Yahoo Mail, but you can also access social network contacts like those on Facebook, LinkedIn, Plaxo, or Jigsaw.

CRM Integration

At the moment, SkyData integrates with Salesforce.com, but NetSuite and SugarCRM will be coming soon. They will then be followed by Microsoft and Siebel. What's unique about SkyData is, again, the app/phone integration. As you view emails, calls, and text messages, you can access all the info stored in SkyData with only a couple of clicks from within those messages. That adds a new layer of contextual information to the day-to-day communications that you recieve on your mobile device.

Pricing

The SkyData Personal Edition is free to use and combines social networks, Facebook, and related news. The Business Edition offers the CRM integration for $9.95 per month. Both editions are in private beta.

Too Much?

The scenario envisioned for using SkyData involves a traveling business person, such as someone who does sales, preparing for a meeting with a client. From this one app, they can quickly get a refresher on all the relevant information they have access to about that person, the company, and the market in general. They can even find a nearby restaurant where they can wine and dine them later after the meeting has concluded.

However, with the vast number of services and networks supported, it's possible that instead of being a convenient one-stop-shop, it's mashup overload.

Would you want all your networks mashed into one and available on your smartphone? Or would that be too confusing? Let us know your thoughts in the comments.

Mememoir is a completely new development and as of now, its only deployment is in the form of the WikiGenes wiki. Both Mememoir and Wikigenes, a database of literature about genetic information, were created by Robert Hoffmann, a fellow at Society in Science in Switzerland and a visiting scientist at MIT.

For scientists in academia, publications are the lifeblood of their careers. Having published in a wiki is not going to persuade a tenure track committee anytime soon, but the systems that Mememoir puts in place might just make those contributions stand out a bit more. Besides attribution, Mememoir also gives its users the ability to rates authors and their contributions.

The developers are still looking at their options for possibly open-sourcing the code behind Mememoir. As Robert Hoffmann pointed out to us, the project will look at its options at a later time and is mostly focused on running the Wikigenes project for now.

WikiGenes

The information in WikiGenes itself was based on iHop, another project by Hoffman (and not the infamous chain of pancake houses). The idea behind iHop is that information about a single gene can often be dispersed over hundreds of different academic papers, which makes finding and synthesizing all this data extremely hard. IHop used algorithms to parse all this information and bring it together in one database, which was then used to seed WikiGenes.

According to Hoffmann, the idea behind WikiGenes is that it will combat this dispersal of information in the first place, as scientists can enter their research results into the database directly.

Trust and Authorship

WikiTrust, which rates authors on Wikipedia according to an algorithm is trying to do something similar for all of the Wikipedia, but Mememoir takes this to a more personal level. Both systems are, of course, potentially fraught with problems, but it will be interesting to see if scientists will warm up to the wiki model.

We would really like to see Hoffmann and his team open up the code to Mememoir, as the wiki itself is a highly capable piece of code that looks flexible enough to power any kind of wiki - academic or not. In testing it, it turned out one of the easiest to use wikis we have seen so far and it could surely benefit a lot of different projects in the long run. If you would like to see it in action, the project has create a short screen-cast that you can see here.

The information overload problem has reached a critical point. Workers drowning in their inboxes and jumping from task to task have now cost the nation $650 billion in lost productivity. A research group attempting to understand and combat the problem has recently been formed. We can either wait for answers for them, or we can start finding solutions ourselves. Let's do what social media addicts do best: let's crowdsource this thing!

Without a thorough understanding of psychology, it's hard to determine whether those who keep up with the overload of information are somehow wired differently than those who become overwhelmed. We do know that there are varying levels of distractibility in children - the severely distracted are sometimes even diagnosed as suffering with a medical disorder. They are often treated with pharmaceuticals to combat this, so it seems entirely possible that that nature plays a role in how well we cope.

However, that's not to say that we all can't learn a few tricks to better manage our information overload. Below, we'll present some ideas to help fight this problem, but please share your ideas in the comments too, so we can all learn from each other.

Create a Routine

When facing a full inbox, new tweets, new posts on FriendFeed, and an RSS reader with 1000+ unread items, the stress often comes from not knowing where to begin. This is where having a routine can be important. An everyday ritual where you deal with A, then B, then C, etc. can help you put everything in order. Not everyone's routine will be the same - the trick is finding one that works for you, then sticking with it.

Last month, Jeremiah Owyang shared his morning habits on Twitter, which prompted a discussion on FriendFeed. For Jeremiah, he like to begin his day by reading then blogging for two hours before delving into email or work.

An earlier post by social media enthusiast Louis Gray also had him sharing his daily routine, something he called his "social media consumption workflow." This post seemed to conflict with a later post he wrote about continuous parallel attention, but, after speaking with Louis, we cleared up the confusion. For him, the trick is to begin the day with the routine, then continue the day in the parallel attention mode (more on that later).

For Louis, the routine is 1) Email, 2) Read RSS feeds, 3) Twitter, 4) FriendFeed, then 5) Miscellaneous Additional Activity. Others responded in the comments of that post and via blog posts with variations on this routine, but the elements were either very similar or the same, just in a different order.

Yes, structuring social media consumption sounds a lot like work, doesn't it? Well, considering the 8 or 10 hours some of us put in a day behind the computer screen, I'd argue that it most certainly is work. No matter what your personal routine is, the bottom line is to stick to it.

Easily Distracted? Dial Down the Noise...Temporarily

While it would be great to treat noise pollution like the goldmine it should be, the truth is, a good many people are easily distracted. Twitter, FriendFeed, email, IM, and RSS take away our focus when we're really concentrating and switching to and from each task can mess us up. Instead of pining away for the overstimulated sponge-like skills of Scoble, it may be time to embrace this quality about yourself and use it to your advantage. Just because you're not able to write a great post while concurrently dealing with new email and IMs, that doesn't mean there's anything inherently wrong with you that needs fixing.

Even the great American novelist Steven King admitted that when he's writing a novel, he locks himself in a room and commits to no distractions. In his book, On Writing, he says this about his writing room:

"Writing room: really needs only one thing: a door which you are willing to shut. The closed door is your way of telling the world and yourself that you mean business; you have made a serious commitment to write and intend to walk the walk as well as talk the talk...The door closes the rest of the world out; it also serves to close you in and keep you focused on the job at hand...No telephone. It's wise to eliminate every possible distraction. If you continue to write, you will begin to filter out these distractions naturally, but at the start it's best to try and take care of them before you write."

Want to eliminate your distractions, it's easy. Disable email alerts. Exit Twitter, sign out of IM or set yourself as "busy." Trying to write? Launch Darkroom, Notepad, or Windows Live Writer. Then just work...in peace.

Later on, as you become better at whatever it is that you're doing, noisiness can be slowly added back in, but you can't go from zero to sixty overnight.

That being said, it's not a good idea to spend an entire day in this state - as our own Marshall Kirkpatrick wrote not too long ago, there are many reasons why online noise is good for you. However, if you need a quite half hour or hour to really focus, there's no harm in that. It's not the end of the world.

Learn To Embrace Distraction

No this isn't a contradiction to the section above, it's just what's next. You may find yourself easily distracted when performing a certain task whether at work or at home - like solving a complex problem, for example - but after that task is complete, you can turn up the volume again.

To get a crash course in this behavioral technique, we'll turn again to the post on "continuous partial attention" where Louis described how he deals with info overload. While it may seem unbelievable to some, Louis claims to be able to watch TV while writing blog posts or write emails while listening to music while reading RSS feeds and watching Twitter update.

"No way!," you think? It is possible - it might not come naturally to everyone, but you can, in fact, learn to do this...at least a bit. The trick here is to start small and not try to do this when performing those tasks that require the most concentration (as mentioned above). What throws people off is thinking themselves incapable of this type of multi-tasking because certain aspects of their work require more of their focused attention than others. You must first identify the areas of work where you need less distraction and turn down the volume. When those tasks are complete, crank it up again. Simple, right?

Create Your Own Filters

In order to process mass amounts of information, you'll also need to identify and attack what we'll called the unfiltered noise. This may be in the form of "bacn" in your inbox, busy Twitterers, RSS feeds spliced with links from del.icio.us, or extraneous information on FriendFeed. To get back in control, you have to invest time in structuring the noise.

For example, most email programs have rules or filters that you can use - whether it's Outlook at work or Gmail at home, you have to take the time to set these things up. Unless you're using the GTD method to immediately combat every piece of mail as it arrives - something which only certain people have been able to master - then you'll need to establish a routine to deal with the lower priority mail at a particular time. For social media users, the big problem in our inboxes is "bacn" - these are the informational, but non-critical messages from the networks and services we've signed up for. A suggestion here is to not let these messages constantly steal your focus - deal with them en masse on a regular basis, but have them automatically archived upon arrival.

For RSS, the trick is using folders wisely. Not all feeds are created equal. You can separate lower-priority feeds from high-priority ones, classify feeds by genre, or move the feeds from bloggers who write long, thoughtful blog posts into a folder so you can thoroughly read them at a later time. Whatever the method you choose, it's important to set up a structure so you know what to read and when.

For example, less important feeds could be in a folder that you can hop into at any point in the day and flip through quickly when you have a minute. Feeds that you only browse if you have time to kill can be put in a "Can Miss" folder. Feeds where you like to comment and participate can be put into a "Great Blogs" folder. Blogger Mrinal added he likes to use people as filters. for example, in Google Reader, your friends' shared items is a great place to find human filters for content. These are just a few ideas - all that matters is that it works for you.

For Twitter and FriendFeed or any other social network or service you're involved in, it's just a simple matter of time management. Don't get so caught up that you're spending every minute of your day there. Set a time of day when you're going to delve in and really participate and for the rest of the day just keep jumping in and out when you want to. Yes, you might miss something here and there, but it's OK. Really.

Conclusion

This is by no means a definitive guide to dealing with information management nor will these suggestions work for everyone. This is only meant to spark a conversation about the subject so we can learn new tips and techniques from each other. Please share yours in the comments.

Image Credits: Mobile Email: natala; Noise: GetEntrepreneurial

That young votes are more likely to be involved with politics online is an advantage for Democrats, because young voters tend to lean toward presumptive Democratic nominee Barack Obama, according to Pew. Obama's supporters are more web savvy than those of his competitors, and even though the study found that just 6% of American's have given to a presidential campaign via the web, Barack Obama's record haul owes a far greater percentage to online contributions. Just 2% of Americans gave online during the last presidential election. Given the increased web involvement of the millennial generation, we can probably expect 2012 to be another record setting cycle in terms of online involvement and fundraising.

However, is all this information gathering shifting online a good thing? Americans aren't so sure. While 22% of Americans say that they wouldn't even be involved with a campaign in any way if not for the Internet, 35% feel that the web magnifies the most extreme voices, which can "drown out average people's views." And a majority of Americans surveyed feel that the web is full of propaganda and misinformation that too many people believe.

We noted last week that the echo chamber effect of the blogosphere has a way of making rumors go wild and have far-reaching consequences outside of the web. That said, it is exciting that such a large percentage of Americans are now using the web to seek primary sources that were previously unavailable or hard to attain. Whereas in the past people had to rely on information filtered by reporters, now voters are able to use the web to find videos, transcripts and position papers to see the quotes in context, so to speak -- and then offer their own opinions back to fellow voters. That has to be a net positive.

So clearly, there is a lot of data out there to be stored. And the vast majority of that data isn't printed -- it is being stored digitally and created on computers via email, forums, social networks, blog posts, video sharing, bookmarking, chat, etc. A lot of that data isn't necessarily something we need to save (who needs an archive of every email I send to my mom, for example?), but what of the data that we do want to keep for the future? The posts on this blog, or thoughtful debates taking place on forums, or breaking news videos published on YouTube, for example.

The Internet is very transient in nature, things often move at a breakneck pace. The main page of a blog like ReadWriteWeb might change 10-15 times in a day. The main page of CNN.com might change far more than that. How do we archive information when the technology to read it, and indeed the information itself, changes so fast?

About 200 years ago, Thomas Jefferson sold his personal library of 6,000 books to the Library of Congress. About 150 years ago, more than half were destroyed in a fire. But today, all 6,000 of them have been recovered or recreated and will go on display at the LoC. Now we're living in the so-called information age, where almost a gigabyte of new data is being created each year for every man, woman, and child on earth. But what's going to happen it to it all 250 years from now? "Is digital content too ephemeral to last?" wondered Leland Rucker. Will digital information have the same lifespan as printed books?

We'd love to hear your thoughts on the matter, so please let us know in the comments what you think the future holds for the massive flood of information we're creating today.