interviews - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/interviews en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 18:04:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss TheInterviewr: A Really Easy, Fast, Free Way to Record Telephone Interviews intrviewrlogo2.jpgTheInterviewr is a new mashup that makes it super, super simple to record telephone interviews online using your existing telephone. It is a dream come true and for now at least - it's free.

The system uses APIs from Twilio and Box.net to let users schedule interviews with contacts, enter notes for the interviews and upload associated files to a central place. Then, when it comes time to do the interview, both parties are sent an SMS to remind them it's about to begin. The person performing the interview clicks a button on TheInterviewr website and both peoples' phones are called automatically. Have a conversation, refer to your notes and documents, then click the same button to end the call. A recording will be available to listen back to immediately. It's like magic.

]]> interviewrscreen.jpg

"The idea," explains British Columbia based developer Roger Stringer, "was to have a site where journalists / bloggers and anyone else who might conduct interviews (even applies to HR people hiring people), can keep everything organized in one handy place and refer to recordings of the interview later."

I'm sure there are other ways to do roughly this same thing, but this is such a nice, clean, simple, fast service - I was in interview recording mode within 2 minutes of creating a quick account. I'll be testing this over the coming weeks - but it certainly seems like something worth paying for.

Mashing up several services to make functionality like this easy and cheap (or free) is classic Read/Write Web stuff.

Thanks to Doug Coleman for pointing us to it.

]]> Discuss]]>
http://www.readwriteweb.com/archives/theinterviewr_a_really_easy_fast_free_way_to_record_telephone_interviews.php http://www.readwriteweb.com/archives/theinterviewr_a_really_easy_fast_free_way_to_record_telephone_interviews.php Product Reviews Tue, 23 Aug 2011 21:53:39 -0800 Marshall Kirkpatrick
What 10 Years of Blogging Has Taught Heather Armstrong "What the last 10 years has taught me, the main lesson, is to first give someone the benefit of the doubt."

Heather Armstrong is celebrating the 10th anniversary of her trailblazing blog Dooce this week and there aren't very many people who can claim that kind of longevity online. It's a new media world and Armstrong is on the short list of people who have advanced that sea change the most. She's spent the last decade opening up possibilities for self-expression that the rest of us are just the beginning to take advantage of.

I spoke with her last week by phone about how blogging has changed, about Facebook and about what she's learned from the last decade of leadership in online self publishing.

]]> Fired from her job because of her blog in 2002, Armstrong has written deeply, personally and with a big, strong community about matters ranging from religion to mental health to family. Her blog saw more than 4 million pageviews last month. A year ago she landed a gig with Home and Garden TV.

Armstrong made a very personal post on her blog yesterday about its 10th anniversary. The post has received more than 4,600 comments. The following are excerpts of what she said to me by phone.

On what it felt like to start blogging:

"I'd made websites for other people for years and I knew what it was like to launch them. I felt like even though a couple dozen people were going to read it, like I was publishing my own little home made magazine. I was talking about music, and television and dating. I remember feeling invigorated by it, writing and designing it. I sent it to 12 friends and said if you guys want to keep up with me, this is how you can.

"Facebook wasn't around when I launched my site. I'm kind of glad it wasn't or else I wouldn't be where I am today."
"Blogger.com was around but I decided to manually code everything and FTP things up to Earthlink. I hand-coded everything through 2002, when my husband installed Movable Type. When you have entries that say Previous and Next, I would manually upgrade all those links after each post. It was ridiculous. I resisted the content management systems because I liked to have the ability to control it."

On becoming a professional blogger:

"[I started just in order] to exercise the writing part of my brain. I was in Photoshop all day long but I didn't do much writing. I never expected it to 1, last this long or 2, for it to become my job.

"When I got fired for my website in 2002 and the traffic went crazy and then the infamy hit, I was sort of jolted out of any comfort that I had in remaining in this little bubble of friends. It was then that I was like, whoa, there are a lot of people out there reading, even as small as it was.

"It wasn't until after my husband had looked at our numbers and we had been approached by a couple of advertising networks, that we saw we could make as much money [running ads on the blog] as he made as a creative director.

"I did it for four and a half years until I made a dime out of it, just out of love for my audience."

Armstrong says that deciding to put ads on her blog was controversial.

"Then the commerce part came around and the conversations started about are you a sell-out if you are a blogger who takes advertising? That seems laughable now but in 2005 I was one of the first personal bloggers who took advertising. I wasn't sure if it was going to be a big backlash or a small one but thankfully it was small. I don't know if people even know that conversation happened."

On Facebook and its impact on blogging

"I think my success has been a combination of several factors: one of the big ones is that I've been around for a long time, I've stuck with it, I've had a lot of life events that made the trajectory interesting. I'm not sure that what I've been doing is easily replicable."
"Since then, a lot of people don't blog even, they use Facebook. Facebook wasn't around when I launched my site. I'm kind of glad it wasn't or else I wouldn't be where I am today.

"People keep saying that Twitter and Facebook are going to replace blogging. But people use Facebook to keep in touch and people use blogs to tell stories. There are times on Twitter when I find someone and I want to find what else they write, I'm looking around to see if they have a Tumblr or a blog."

On the challenge of blogging:

"It's a lot of work. I think anybody who has started [blogging] and stopped in the last 10 years knows that, many people stopped because it was too much work. Curating and posting 140 characters is a lot easier.

"I think my success has been a combination of several factors: one of the big ones is that I've been around for a long time, I've stuck with it, I've had a lot of life events that made the trajectory interesting. I'm not sure that what I've been doing is easily replicable. My suggestion has always been that you should find an existing community who you would like to have reading your site and hang out with them."

On the future of social media:

"I get asked this a lot and good God I don't know. If you'd asked me 5 years ago if I'd have a best selling book, or would Twitter even exist...the landscape has changed so entirely.

"I still really enjoy doing my website. I'm going to do it as long as it makes me happy and it's worth it. I hope it will be for long time that I'll have enough brain cells to rub some words together and people want to read it. When I started blogging about having a child, the term Mommy Blog didn't exist. Now it's its own industry. We made it OK for us to make money and we made it ok for us to talk about our kids online, to attend conferences. I don't know what else could happen."

The biggest lessons learned:

"I don't know if my children or my website have aged me more, but I'm willing to be that my website has. I know so much more about what it means to be human and how human react to things. About impulses. What the last 10 years has taught me, the main lesson, is to first give someone the benefit of the doubt. To not believe everything I hear. Because so much has been written and said about me that's completely untrue, to live with that, I don't ever want to do that to anyone else. I started out writing about celebrities but I don't criticize anyone on my website any more. I want it to be an uplifting place to be."

In addition to her blog, you can also follow Heather Armstrong on Twitter.

]]> Discuss]]>
http://www.readwriteweb.com/archives/what_ten_years_of_blogging_has_taught_heather_arms.php http://www.readwriteweb.com/archives/what_ten_years_of_blogging_has_taught_heather_arms.php Blogging Fri, 25 Feb 2011 14:54:48 -0800 Marshall Kirkpatrick
Making it Official: Government Agencies Sign Agreements with YouTube, Flickr, Vimeo, and Blip gsa_logo_mar09.pngU.S. government agencies can now officially use YouTube, Flickr, Vimeo, and blip.tv, using special service agreements that comply with federal terms and conditions. Today, the General Services Administration (GSA) announced that, after nine months of negotiations, the government has signed agreements with these companies that will allow federal agencies to officially post content to these sites. The GSA is also negotiating special terms and conditions with MySpace and Facebook, and it has already determined that Twitter's service agreement is in line with federal requirements.

]]> Legal Concerns

According to stories on Nextgov and Federal Computer Week, the GSA had a number of other legal concerns about the standard terms and conditions of these services, including problems with indemnification clauses, liability limits, and endorsements, which led it to enter negotiations with these services. Also, a lot of the standard agreements call for dispute resolutions by state courts, while for government agencies, federal law has to apply.

It is important to note that these new agreements only cover the free services offered by these companies. The GSA is also looking into expanding these agreements to a wider range of social media services.

A number of federal agencies, like the Centers for Disease Control and Prevention or the Library of Congress already use services like Twitter, Facebook, and Flickr. To do so, however, these agencies either needed special waivers, or they negotiated terms directly with these services. Some of these initiatives have been very successful. Pictures from the Library of Congress, for example, have been viewed over 15 million times.

Library of Congress on iTunes

In addition, the Library of Congress today announced that it will begin to share more of its content on YouTube and, as podcasts, through Apple's iTunes. This initiative will launch in the next few weeks.

Engaging the Public

We are glad to see that the GSA has now removed some of the major stumbling blocks that stopped a large number of government agencies from using social media sites. Now we just hope that these agencies will also use these services to actually engage with citizens.

]]> Discuss]]>
http://www.readwriteweb.com/archives/government_agencies_sign_agreement_with_web20_services.php http://www.readwriteweb.com/archives/government_agencies_sign_agreement_with_web20_services.php News Thu, 26 Mar 2009 10:46:17 -0800 Frederic Lardinois
Google Implements New Open Standard for Friends Lists Google has announced that the company now offers a secure way for third party websites to access any user's list of friends, with their permission, and based on a proposed new industry standard. No more giving away your GMail password and then having random services you want to try go into your account and scrape the information there.

Called Portable Contacts, the technical spec offers a standard, interoperable way for social networks to serve up your friends lists to anyone you give permission to access them. This should allow application developers to innovate on top of your social connections much more efficiently.

]]> According to the Portable Contacts website:
we're seeing major Internet companies making contacts APIs available, such as Google's GData Contacts API, Yahoo's Address Book API, and Microsoft's Live Contacts API (with more to come). Not surprisingly though, each of these APIs is unique and proprietary. We believe this creates the ideal conditions for developing a common, open spec that everyone can benefit from.

Why is This Important?

The social web works best when it's truly social. New applications that use social sharing can be much more useful when new users can port in their existing network of friends and see who they know is already using a site. That's much better than starting cold.

These types of standardized approaches to passing that data are secure (that's good) and allow developers to write code once to use all the supporting sources of data. You've heard the old illustration about railroads? When all the railroads in the US accepted a standard size of rail, all the trains were able to travel much farther than ever before. That's where we're headed with all this information on the web. When we give it standard methods of transport, it can go further and do more than ever before.

That's a pretty big deal and it's fantastic that Google has moved to support the Portable Contacts standard. Hopefully sometime soon everyone will and then we'll wonder what took the web so long to enable social interoperability.

]]> Discuss]]>
http://www.readwriteweb.com/archives/google_implements_new_open_standard_for_friends_li.php http://www.readwriteweb.com/archives/google_implements_new_open_standard_for_friends_li.php News Thu, 26 Mar 2009 10:23:26 -0800 Marshall Kirkpatrick
Thinking of College? Go to YouTube First YouTubeEdulogo.jpgYouTube launched a handy new page last night that aggregates all the videos from more than 100 institutions of higher education around the US. YouTube.com/edu now serves up campus tours, free lectures, research and other college news all in one place. Search queries can be limited to the Edu part of the site as well.

This is a great idea and we expect that young people who discover it will appreciate it. At first glance it looks better to us than iTunes University. This could genuinely help young people make more informed decisions about what schools to apply to. There's also a lot of great content on the site for anyone to learn from.

]]> In our admittedly limited experience, the academic content on iTunes is very limited, less easy to consume and generally less interesting.

Last year we asked "Is YouTube the Next Google?," noting that video search is one of the most compelling types of search online. There is video content online, and on YouTube in particular, about just about anything. College content? That's a no brainer.

If you like academic videos, make sure to check out Academic Earth as well.

youtubeedu.jpg

]]> Discuss]]>
http://www.readwriteweb.com/archives/thinking_of_college_go_to_youtube_first.php http://www.readwriteweb.com/archives/thinking_of_college_go_to_youtube_first.php E-Learning Thu, 26 Mar 2009 09:46:34 -0800 Marshall Kirkpatrick
Bringing Data Portability to a Website Near You: An Interview With Chris Saad About JS-Kit 150_saadpic.jpgIf cookies were the multi-billion dollar magic for much of the web's first iteration, tiny technologies to power conversation could play a similar role in the future of business online. More fun than that, though, is the innovation we hope to see in the technology of conversation.

Comment and review plug-in suite JS-Kit announced today a new round of funding and the hire as an adviser of one of the web's most forward looking innovators, Data Portability Working Group co-founder Chris Saad. Though JS-Kit has a funny name, the company has a big installed base. In addition to being very easy to install, it recently partnered with red-hot content sharing service ShareThis and acquired the early market leader in plug-and-play commenting, Haloscan. What does the future look like for JS-Kit and how might that relate to the web at large? We asked Chris Saad for his thoughts this morning.

]]> RWW: The biggest lesson I see in this momentum is this: just like cookies secretly powered billions in ad revenue during the web's first iteration, now it seems like powering conversation could do something similar. Big time data capture. Just like ShareThis. [See this post for an example of the data that company captures.] Thoughts?

Saad: I think that there is certainly an opportunity for new types of data capture through these sorts of plugins - and if transformed into something useful like APML it can certainly be used for personalizing all sorts of things, including ads. The difference in this iteration of the web, however, is that the user will and must be in control. They will have visibility and utility from the resulting data acquisition.

RWW responds: Saad can't disclose too many specifics here and perhaps it's not in the company's interests to disclose any at all. APML seems like a non-starter at this point, but we'd like to see things like recommendations, pattern detection, benchmarks and time-based analysis of conversation around content.

RWW:How does your engagement with JS-Kit jive with your work on data portability? Isn't off-site discussion hosting the opposite of user (in this case publisher) control over data?

Saad: JS-Kit is unique in that it does not have a destination site so it does not host discussion off site. In fact, the commenting widget specifically syncs all comments back to the base CMS platform so that the publisher can uninstall at any time and not lose any of their comment data.

Also JS-Kit's social plug-ins make it possible for all sites to become social, making 'social networking' a feature of any application a user visits. The question now is how do these sites and applications, as well as other technologies, inter-operate for a web-wide data portability enabled social network?

RWW: How is that different from the recently acquired IntenseDebate or Disqus?

Saad: Both are great companies doing great things; the question is scale, pace and sustainability. The sustainability piece is important too - the fact that JS-Kit is nailing big commercial accounts is very important. Evite, Worldnow, Jetblue, Sun etc.

JS-kit has 550,000 sites, 20 people and has revenue (and now lots more capital). Don't forget breadth of product line also - JS-kit does comments AND ratings and Polls etc. It's well known that ratings are used 5x more than comments on sites.

RWW:One of the biggest critiques the data portability has faced is around "usability," clarity of value proposition and ease of implementation. JS-Kit seems fabulously usable, but we haven't seen much of the deeper possibilities emerge from it yet. What do you think the data portability community can teach the publishing community and what do you think JS-Kit in particular can demonstrate to other vendors?

Saad: I think that proprietary forms of data portability such as Facebook's app platform have been very usable (if not lacking utility). The trick is to achieve the same easy user experience on a web-side platform. As you rightly point out, JS-Kit's widgets are very usable - look for deeper possibilities emerging in the coming months. I think that JS-Kit has a fantastic opportunity to demonstrate data portability principles to publishers and other widget vendors as well. With the scale of JS-Kit we are no longer talking about starting from zero.

RWW: We're excited to see what all the vendors in this space can do. We hope to see developments coming from a data-driven strategy that places a premium on innovation and data portability. The first player in this sector that cries uncle and turns into nothing but an ad network will deserve some derision. These days things are looking good for JS-Kit, though.

Photo Credit: Brian Solis

]]> Discuss]]>
http://www.readwriteweb.com/archives/bringing_data_portability_to_a.php http://www.readwriteweb.com/archives/bringing_data_portability_to_a.php Data Portability Tue, 14 Oct 2008 12:02:05 -0800 Marshall Kirkpatrick
Digg Crowdsources Convention Interviews digg_dialogg_logo.jpgJust in time for the first day of the Democratic Convention in the U.S., Kevin Rose today announced a new feature on Digg: Digg Dialogg. The idea here is to allow the Digg community to submit questions that will then later be posed during interviews with "thought leaders and tastemakers." The first person to be interviewed this way is going to be House Speaker Nancy Pelosi. The interview will be streamed live online on Wednesday the 27th.

]]> Digg + CNN

Digg is partnering with CNN's iReport on this. Diggers will be able to either submit their questions in writing through the Dialogg page or they can upload a video to iReport. According to Digg, they will ask the top rated questions, but given the often rowdy nature of Digg, it will be interesting to see if the questions will be censored in any way and how the Digg users would react if that happened.

digg_dialogg_pelosi.jpgAs Digg's CEO Jay Adelson announced last week, Digg will have a substantial presence at the Democratic and the Republican conventions. Giving Digg's users at least some influence over the reporting from there falls right in place with Digg's overall style.

Not New - But Still a Good Thing

Overall, there is, of course, little that is new about this style of doing interviews, which is quite similar to the YouTube debates. Even Slashdot, Digg's virtual grandfather, often uses it to decide on interview question. At the same time though, anything to get young people interested in politics is a good thing in our opinion and Digg definitely has the ability to reach a lot of folks who would otherwise not be interested in the political process. Also, given that Digg, at its core, is still a technology site, its users are likely to ask a lot of tech oriented questions that a lot of the politicians probably never thought about much.

Looking at the top rated questions so far, net neutrality is ranking high above legalizing marijuana and repealing the Patriot Act.

]]> Discuss]]>
http://www.readwriteweb.com/archives/digg_dialogg_nancy_pelosi.php http://www.readwriteweb.com/archives/digg_dialogg_nancy_pelosi.php News Mon, 25 Aug 2008 09:59:18 -0800 Frederic Lardinois
People in Tech: Mike Dunn, VP Interactive Media, Hearst The technologists behind large companies are always fascinating. Unlike entrepreneurs, who often code their vision into software, CTOs channel their vision through the engineers working for them. CTOs of modern media companies are measured on their ability to bring innovation to the market quickly. This installment of People in Tech features a unique technologist. Mike Dunn (LinkedIn, Twitter) was instrumental in bringing Dell computers online, was part of Time Warner during its merger with AOL, and is now leading media giant Hearst Corporation.

]]> The interview presents Mike as an intelligent technologist and a strong leader, while also a humble and curious learner of modern technology. This curiosity and passion for tech has guided Mike's impressive journey.

His story is an inspiration and it is our pleasure to connect you with Mike Dunn on ReadWriteWeb.

What is your background?

I'm an emerging media technologist. I've spent the latter half of my career as a chief technology officer for companies in media or technology.

I've always been an early adopter. I enjoy finding ways to adapt emerging media, trends, methodologies and technologies into a company. I've been attracted to change agent roles and opportunities.

I like the complexity of environments in the midst of change, where the need to implement innovation is necessary to grow or turn around anything from an entire company to an individual product opportunity.

I tend to be responsible for the technical assessment of Venture and M&A opportunities. I'm asked to manage strategic partnerships with technology companies, service providers and academic institutions.

I'm a director for a bank and an online ecommerce site, an advisor to a media marketplace startup, a b2b operating company, a major technology trade publication and an insurance industry information portal startup.

My portal glemak.com contains pointers to my bio and online activities.

You've been CTO of Dell Online, Time Warner and now Hearst. How did you evolve through these experiences?

My roles in each have been very different. My Dell role occurred just as ecommerce was striving for adoption, Time Warner occurred right in the middle of the bubble, and Hearst is occurring while the web is dynamically changing as it moves to massive online communities and the long tail of media.

Dell Online was an internal start-up championed by Michael Dell to lead the way for the entire enterprise, not only to build the online capability, but also to spread its adoption and utilization. We pointed the way for transitioning a company via ecommerce.

I was part of an excellent team tasked with designing and building a high availability transactional environment, and one which did it all with nascent ecommerce development tools.

I spent a great deal of time briefing customers and partners on the value of our approach to building the infrastructure and platform that represented the revolutionary change to selling securely via the web. This was early days of ecommerce and prior to the 'all-in, spare no expense' bubble. Employees and customers needed to be convinced Dell's online efforts were safe and provided value.

When Time Warner approached me to become the CTO, I accepted since the reason I was hired at Dell had been satisfied. The site and team were built and stable, and the ecommerce transition had started to happen.

At Dell I learned how to plan and build for scale, how to partner with diverse technology units driven by multiple motivating factors, how to lead via influence, and how to educate and socialize the value of a complex paradigm shifting technological change for a company.

Time Warner was a huge role and opportunity. I'd spent time earlier working in technology management for Hanna-Barbera and Turner. Both became Time Warner properties after I'd left Turner in the early '90s.

My role involved overseeing corporate technology assets and services such as the global WAN connecting diverse businesses, our messaging environment and corporate applications. I managed an IT team responsible for these functions, but that was only 20% of my job. The other 80% was strategic, seeking opportunities to leverage traditional and emerging technology initiatives across over 660 businesses.

I relied on virtual teams, groups of diverse experts loaned part-time from individual units so that Time Warner could leverage internal resources and expertise. We used consultants of course, but our SMEs were the leaders and guides.

Mid tenure the AOL acquisition occurred, causing us to realign our initiatives to deal with this massive merger event.

I learned a lot about strategic guidance via influence. It is better to spend time convincing folks about something you'd like to see change so that they adopt the idea as their own.

A valuable lesson I learned at Time Warner was never to get overwhelmed with the scope of responsibility an initiative or role entails.

My current role with Hearst is also about leading via influence. As emerging media technologist, I advise and work directly with the various divisions. I also oversee relationships with technology partners and academic institutes.

I provide technical due diligence for our enterprise level investments and acquisitions, and I provide guidance and oversight for our portfolio companies, and am responsible for the technology aspects of wholly owned entities.

At Hearst I've had to evolve my methods to align with a larger entity changing to meet a rapidly shifting media landscape.

How has the media landscape changed in the past 5 years?

Dramatically. I started at Hearst 5 years ago, so I've seen the changes inside my company and from the media landscape at large.

Five years ago blogging, social media / networking, user-generated content and ubiquitous online consumption of rich media were not pervasive, and were not leveraged in any substantial way by the traditional media industry.

Yes there were those of us blogging, utilizing RSS and generating media online who were both inside and outside the traditional media industry. These will continue to grow dramatically.

Today most media entities are exploring or immersed in emerging media capabilities, especially publishing online and direct community engagement. The connected aspect of the communities has been a constant evolution. Instead of talking 'at' their audience, they need to become an active peer participant in the conversation.

The desire to access media has changed dramatically. Traditional methods of producing and distributing media have been extended in dramatic ways via technologies such as flash video, mobile access and Podcasting.

What are the economics of the print v. online world for media companies?

Traditional and online media production and distribution are of equal importance in today's rapidly changing media landscape. It's all about transitional focus.

I'd broaden the question to: What are the economics of all forms of traditional media v. online?

Today the same product that is produced for traditional distribution needs also to be leveraged in as many other media as possible, and as many times as possible. For example, the concept for an article is published traditionally, yet there are numerous ways to extend the reach and life of that content online: by publishing an extended version to the web, syndicating it to other sites, maybe posting a Podcast of the original interviews. The original article can now be leveraged for a longer time and in many more venues.

What tangible revenue models do you see for online media today and on the horizon?

The revenue models for online are much the same as those available via traditional means: (e)commerce, affiliation, subscription, advertising, sponsorship (donation), pay to play, and product placement.

The biggest difference is in scale. Traditional media is larger yet narrower and today provides a greater percentage of revenue than the smaller yet much broader online revenue landscape. The barriers to entry into traditional media are costly and complex, while online they are much less expensive and simpler for new entrants.

Tangible revenue models being focused on today are advertising via CPM and PPC, with some seeing success via PPL and PPS.

What strategic changes are you implementing at Hearst to prepare for the future?

We're pursuing strategic investments and acquisitions in emerging and innovative media, and we're aggressively scaling or creating integrated digital media groups inside our business units.

On the enterprise technology side my group has been implementing program management and enterprise governance processes. Both are important structural changes.

On the strategic relationship side, I'm coordinating our relationship with the MIT Media Lab. The MIT sponsorship is a key research and development mechanism, from a 'what will media look like 3 to 10 years out' perspective.

You've been writing about technical due diligence on your blog. What are the top 5 things that must be in place?

1) The primary things I look for are a thorough understanding of a company's current technology state and a roadmap of their future. I then fill in the building blocks to paint a picture of the company and its structure via the next 4 areas.

2) Staffing: The company should have a proper ratio of dedicated to outsourced staff. The focus for in-house staff should be on owning and extending the company's value-add. The focus of the outsourced staff / service should be on areas where technology is available at a reasonable price.

3) Infrastructure and Architectural: I look for alignment between the infrastructure in place and their roadmap. I try to understand their architecture, i.e., have they designed something that will be stable, yet scale and grow as their business requires? Have they over or under built, are their investments proper for current state and extensible as their growth requires?

4) Workflow and Processes: This is usually the hardest part of my interviews with startups because while most have ways they do things, they often aren't comfortable expressing them. They also aren't normally done in a way that's repeatable to the point where they could be called a workflow. This is OK. As they mature, standardized workflows and processes will be established, normally out of a necessity to ensure they're providing a stable environment that doesn't get negatively affected as they introduce change.

5) Costs: This is the spreadsheet part of the conversations. What has been spent to get them to the point they're at, what do they need to spend near term, possibly with funding from my company, and what do they envision they'll need to spend? I look for a grounded approach to spending.

What is your secret for balancing personal and business life?

You work to live, not live to work. I've always had a passion for my career, but I've also made sure I spend priority time with my family. We spend time together snowboarding each winter in Vermont, and mountain biking the other months, along with our dogs.

Both my boys are athletes, so I make as many of their games as possible. I work hard and travel a lot, but I'm home for important family events.

What is one insight, business or technical that you want to share with our readers?

Try and develop the art of listening. Too often folks spend so much time trying to think about and express their own opinions that they miss the details of the conversation occurring around them.

Most of the successful folks I've been around in my career are excellent listeners.

What is the meaning of life according to Mike Dunn?

My geek answer is the same as Brad Feld's meaning of life = 42. But the serious one is that life is all about learning.

If you can learn something useful at every stage of your life and use that knowledge to improve your life as well as to teach it to others, whether its your kids or someone you mentor, then your life should be rewarding.

]]> Discuss]]>
http://www.readwriteweb.com/archives/mike_dunn_hearst_interactive_media.php http://www.readwriteweb.com/archives/mike_dunn_hearst_interactive_media.php People in Tech Thu, 26 Jun 2008 18:50:01 -0800 Alex Iskold
Interview with Neil Young on Music Piracy, MP3 Hell and Finding Freaks on the Web Neil YoungHere at the JavaOne conference in San Francisco Neil Young just announced that his whole life's work will be made available on in a dynamically updating collection delivered on Blu-ray disk. After his Keynote announcement I was fortunate enough to participate in a small group interview with a handful of other bloggers. Young offered interesting replies to questions about Trent Reznor and music piracy, about MP3 sound quality and about the way the web enables his extensive work on electric cars.

]]> The short version is that Young fully expects his collection to be sent all over the web for free, he hates MP3s and he loves finding freaky scientists on the web and offering them profiles in his next movie.

Free Music

I elbowed in between elder bloggers Tim O'Reilly and Dan Farber in the interview to ask what Young thought of Trent Reznor's giving away free music and RadioHead's saying they aren't going to do so anymore. At first I thought he wasn't going to give me anything good, saying: "The recording business is going somewhere but I don't care about that, I try to remove myself from the business part. The artistic part of me tries to. The world will work it out."

He went on though to point out that his project Living With War always was and still is fully listenable for free on his website. It delivered a message he wanted to get out, he said. His thoughts about the content included in his giant life collection? Blu-ray may be riddled with DRM but Young doesn't think that will be an issue.

"Ten Blu-ray disks doesn't lend itself to P2P," he pointed out. "They [the fans] are going to do that anyway - people are going to copy all this music. We don't have to deal with that. All we're doing is supplying the mother-lode, trying to give them quality whether they want it or not. You can degrade it as far as you want, we just don't want our name on it."

More than just indifference, Young was downright enthusiastic. "It's up to the masses to distribute it however they want," he said. "The laws don't matter at that point. People sharing music in their bedrooms is the new radio." Go Neil!

MP3s Sound Like Shit

Wonder how Young feels about the ongoing debate over the impact of the MP3 format on sound quality? He's pretty clear on it.

[When it first came out] "digital music sounded like shit," he said in the interview. "It was no fun to listen to turned up. Instead of water poured on you it was like being attacked with ice picks. [His recordings on Blu-ray] are like snowflakes."

"I don't listen to music, it's in my head. Putting on headphones is like hell for me. I can hear an mp3 from a half mile away because the air has a chance to make it sound natural."

Young said that MP3 was convenient - but that it's like a vision of paradise that's only inches deep and slams you in the face when you try to walk into it. "I'm a music guy, a sound guy - I went through hell in the 80's," he said. "Now we're coming close, climbing up the quality wall. I make all my music analog, when a new format comes along I will dump all my music to it." Would he advise other musicians to do the same? He said that wasn't realistic. "I'm too rich and elitist, most people can't afford the machines [for analog recording] and the people to take care of them." Young says he's been hoarding tape for a long time, sometimes recording over content that didn't work out.

Finding Freaky Scientists on the Internet

Young spent much of the interview talking about his work building an electric car that users don't have to plug-in to a wall. The end of roadside refueling is his ultimate goal. He and Tim O'Reilly discussed the plans in some length and it was fun to listen to. Nothing else Young talked about is nearly as important. It's also not very relevant to RWW, except for his thoughts on how the web has assisted his work on the car.

"The internet is a fantastic place to find science experiments," he said. "That's my favorite thing about the internet. People who are kooks in their garages - the tools are here for us to look to the edge of the scientific world. You can seek them out and tell them if you think their ideas will work. You can tell them you'd like to connect them with other scientists in other parts of the world and if the work succeeds or fails you'll put them in a movie about the project."

That's not a perspective I've heard about the web before, and I like it.

Neil Young was a personable, intelligent and well spoken interview subject. I'll remember getting the chance to interview him fondly for the rest of my life.

If you enjoyed this post, please click here to digg it!

Disclosure: Sun is a client of my personal consultancy and paid my travel expenses to JavaOne.

]]> Discuss]]>
http://www.readwriteweb.com/archives/interview_with_neil_young.php http://www.readwriteweb.com/archives/interview_with_neil_young.php Analysis Tue, 06 May 2008 12:33:31 -0800 Marshall Kirkpatrick
Interview: Socialthing! Founder Matt Galligan Recently people have been comparing lifestreaming services FriendFeed and Socialthing!, trying to determine which one will win or whether they even compete. For example, see ReadWriteWeb's post FriendFeed vs SocialThing!. I signed up for FriendFeed when it first came out and more recently I was lucky enough to get a private beta invite for Socialthing! as well. I sat down with Socialthing! founder and CEO Matt Galligan, to get a little insight into the differences and similarities between the two products.

]]> This is a guest post by Muhammad Saleem, a social media consultant and a top-ranked community member on multiple social news sites.

How would you describe Socialthing! in simple terms?

Socialthing!'s goal is to be what we call a "digital life manager". It's a place that you will see the things that you and your friends are doing, interact with them (while those interactions publish to the originator of the content) and also be able to create content from the interface while it publishes to all the networks you might be a part of)

Many people see FriendFeed and Socialthing! as serving a very similar purpose. Do you think Socialthing! is in competition with FriendFeed or do you feel that they are two separate audiences and the services can coexist? If so, how do you see each being used simultaneously? If not why or how do you think Socialthing! is better than FriendFeed or Ping.fm?

I think that Socialthing! and FriendFeed are two very different things. Socialthing! is a digital life manager, a single place that you will go to manage the networks that you're a part of elsewhere. FriendFeed is a place that you go to create meaningful conversation around content. The aggregation of the content means that everything that's in there can be conversed around. The conversation stays inside of FriendFeed for good reason, because elsewhere, it may be out of context.

Socialthing! isn't necessarily better or worse than FriendFeed, just different. They're two very different value propositions, and it just depends on how you want to interact with your networks, and whether or not you think adding another network into the confusion is a good/bad thing. As for distinctions with Ping.fm, they are just simply a publisher of status, much like Profilactic's 155+ isn't only because of our lack of the time that we've been on the market, and us being in private beta. It's because the services do very different things with those services. One is that we don't just aggregate a feed, but rather, aggregate your feed, all of your friends, and all of the things that they've been doing on those services. This is an incredible amount of more work. This means that there has to be a solid UI to support it, especially considering information overload. It also means that there has to be a scalable way to be able to fetch so many friends at once. One thing that's also very different about our infrastructure is that we do live calls to the sites when the user comes to our site, so that for certain services that make more sense to have it, the information is fresh, rather than 20+ minutes old. For sites like Twitter, this is of utmost importance.

Now, going forward we do intend on adding services at a very rapid pace, but we are also letting our community vote on these services. Since helping manage peoples' digital lives is our game, we need to make sure we have all of the most important services implemented, so we're including a Digg-like voting mechanism soon that will take care of this and let us know which services are most important to our users.

We're also planning on going far beyond just doing basic social services that have explicit content being generated, but we'll be elaborating more on this later.

As for the profile page, we'll be implementing this soon, and we'll have more details on it also when it's released.

When I wrote my review of the two services, the reason that I chose Socialthing! over FriendFeed was because Socialthing! sends all user activity out to the external sites whereas FriendFeed keeps everything internal as FriendFeed comments. This essentially makes FriendFeed a social network of social networks while Socialthing! is (currently) an aggregator for social networks. In fact, I feel that FriendFeed is adding to my information overload whereas Socialthing! currently helps me receive a lot of information and deal with it efficiently. Do you see that changing and Socialthing! becoming a network of sorts or was that an intentional decision?

I don't see us changing in that manner. We don't want to be a social network on our own. One distinction between us and all of our "competitors" is that there is actually no concept of "friend" on our site. If you're friends with somewhere on the social web, then you're friends on our site. The idea behind this was that there's just simply too much "friending" that exists on the web right now, and going and searching for your friends with every single new service that pops up is annoying and repetitive, so not requiring the user to do that was of utmost importance.

As for the commenting and things like that, it's likely that in the future, FriendFeed will do whatever they can to push those comments outside of the FriendFeed architecture, but it's also going to be difficult. Currently they don't work with any APIs, and even when they do, pushing back comments is not exactly the easiest thing to do, especially with the context that they're providing. But they're smart, and they'll get it done. The question for the consumer at that point is whether they want to have another place to have a conversation or something to simply sift through all of the unmanageable streams of activities.

Is there a plan to release a public API, embeddable widgets, or other ways to export the aggregated data out of Socialthing!?

We have a very solid API roadmap currently in the plans. The API will allow most all of the functionality of the existing website to be put elsewhere. Our thought is that people will build desktop apps, mobile apps and other mashups so that the information that we're aggregating/displaying can be consumed in interesting ways.

We will provide a few of our own things, however, things like Javascript widgets and the like. But at the same time, we've seen an incredible success by companies building things like desktop applications built on Twitter that Twitter didn't have to spend any time on at all. We like this and will likely be hoping for a similar result.

How do you think you are improving or plan to improve or innovate the concept of lifestreaming? And finally, what do you think is Socialthing!'s killer app? What is the one feature that will set it apart from the competition and hopefully help it gain greater market share?

The concept of Lifestreaming is very new, and I guarantee you that if you were to ask the average Facebook user what a Lifestream is they would have absolutely no idea. But they know what their NewsFeed is for sure. So that's what we want to innovate on. Bringing Lifestreaming to the masses with a very simple, easy to use interface where there is hardly any onboarding process required.

As for our killer app? I think it's simply just being able to see what all of your friends on all of your networks are doing without ever having to add them, and then being able to communicate with them, all without ever leaving the same site. Imagine Meebo, or Trillian for social networks.

]]> Discuss]]>
http://www.readwriteweb.com/archives/interview_socialthing_founder_matt_galligan.php http://www.readwriteweb.com/archives/interview_socialthing_founder_matt_galligan.php Product Reviews Sun, 23 Mar 2008 20:00:00 -0800 Muhammad Saleem
Microsoft's World Wide Telescope Demo Video Microsoft's World Wide Telescope is a web connected desktop app that renders a tiled tour of high resolution, zoomable images of the entire night sky, woven together from a number of different telescopes and satellites. It leverages a "3D teraserver visualization engine." Robert Scoble's first interview at Fast Company TV is with Curtis Wong and Jonathan Fay, who worked on the project.

We've embedded the demo video below because the product is likely to be one of historic proportions and we thought our readers would appreciate the opportunity to see it.

]]> The whole thing is pretty remarkable and worth a look. The scaling of huge images down to something that users can watch and navigate on a laptop is the crux of the innovation. The program isn't available yet but should be soon. User generated tours should produce some fascinating education.

The video below gets into the action with live screens of the Telescope about 25% of the way through. A basic discussion of the technical requirements, with engineer David Fay, starts about 80% of the way through (sorry, the FC video player is awful so now time stamps are available). Full screen view, in the bottom right, is pretty good.


]]> Discuss]]>
http://www.readwriteweb.com/archives/microsofts_world_wide_telescope_demo_video.php http://www.readwriteweb.com/archives/microsofts_world_wide_telescope_demo_video.php Product Reviews Mon, 03 Mar 2008 07:30:34 -0800 Marshall Kirkpatrick
Tim Berners-Lee Says the Time for the Semantic Web is Now In an hour long interview posted today about the Semantic Web, W3C Director Tim Berners-Lee says all the pieces are in place to move full steam ahead and realize the potential of a world of structured, machine readable data. Available as a part of the Talking with Talis semantic web podcast series, the interview (listen here) is summarized on interviewer Paul Miller's new ZDNet blog dedicated to the semantic web. A full transcript is available here.

It's an important conversation and a good introduction to what the semantic web is. Also notable is the way that Berners-Lee sees Semantics and Data Portability as very related. Some highlights are excerpted below.

]]> My standard explanation of the value of the Semantic Web is this:
Once our software is capable of deriving meaning from web pages it looks at for us, then there's a whole lot of work that will already be done, allowing our human, creative minds to reach new heights.

In the interview with Miller, however, Berners-Lee emphasized that it's not just about web pages. He told Miller that that the core pieces are in place today for developers to build robust Semantic Web applications;

“I think… we’ve got all the pieces to be able to go ahead and do pretty much everything… [Y]ou should be able to implement a huge amount of the dream, we should be able to get huge benefits from interoperability using what we’ve got. So, people are realizing it’s time to just go do it.”

On the topic of challenges still faced, Berners-Lee said:

“There’s an awful lot of data out there. And I think, one of the huge misunderstandings about the Semantic Web is, ‘oh, the Semantic Web is going to involve us all going to our HTML pages and marking them up to put semantics in them.’ Now, there’s an important thread there, but to my mind, it’s actually a very minor part of it. Because I’m not going to hold my breath while other people put semantics in by hand… So, where is the data going to come from? It’s already there. It’s in databases…”

Other topics of the interview include whether leading social networks are likely to implement semantic web technologies, how semweb engagement benefits companies and what users can do to move the technology forward.

We've cover the Semantic Web extensively here at RWW. See below for a list of posts on the topic.

]]> Discuss]]>
http://www.readwriteweb.com/archives/tbl_calls_for_semweb.php http://www.readwriteweb.com/archives/tbl_calls_for_semweb.php Semantic Web Wed, 27 Feb 2008 10:50:33 -0800 Marshall Kirkpatrick
Mozilla's New CEO Talks DataPortability and the Future of Firefox Sean Ammirati posted a 20 minute podcast interview and transcript with new Mozilla CEO John Lilly tonight and Lilly has some interesting things to share about the future of the organization. Data Portability, the forthcoming version of Firefox (Firefox 3, available in beta now), mobile Firefox and the Mozilla Weave "cloud computing for the browser" project are among the topics the two discuss.

]]> A couple of excerpts are below but check out the full audio and transcript at ReadWriteTalk. Sean has an amazing knack for scoring interviews with some of the most interesting people in the industry, the show is definitely worth a subscription.

On the next version of Firefox

John Lilly: Firefox 3 is the killer browser. And I think I’ve been using the Beta since Beta 1 and Beta 2 is even better. Even in the Beta, we’ve surpassed the quality of Firefox 2. So I already encouraged my mom and my grandmother to update their Firefox 3 Beta 2. I thinks it’s a killer product. It holds up in a lot of new areas.

On Data Portability

Sean Ammirati: The Weave project is interesting. And it’s something that we’ve covered a lot at Read/Write Web or a couple of times at least. How does that relate in your mind to the DataPortability.org stuff?

John Lilly: Oh yes, that’s a good question. Yes we’ve talked about that this week. So I suspect that we’ll start to participate in DataPortability.org.They’ve got to start doing something sooner or later. So like doing the actual work there is going to be the key. Of course OAUTH and that kind of stuff we’ve starting to experiments with. That stuff will be very important for Weave. So I suspect we will start to participate in dataportability.org, but we haven’t yet.

Listen to their conversation, read the transcript and find relevant links at tonight's installation of ReadWriteTalk.

]]> Discuss]]>
http://www.readwriteweb.com/archives/mozillas_new_ceo_talks.php http://www.readwriteweb.com/archives/mozillas_new_ceo_talks.php Product Reviews Mon, 14 Jan 2008 19:46:26 -0800 Marshall Kirkpatrick