kiva - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/kiva en Copyright 2009 Richard MacManus readwriteweb@gmail.com Tue, 24 Nov 2009 18:22:23 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Kiva's Causemopolitan on World Tour: Social Media for Social Good It's been a long and winding road for serial volunteer and social media philanthropist Sloane Berrent.

Since her unplanned departure from an L.A.-based startup in 2008, Berrent has traveled through eight countries, documenting and publicizing the struggles of those in developing areas through her blog posts, tweets, images, videos, and her own presence at events at home and abroad. From post-Katrina New Orleans to a trash dump in Manila to a monastery in Burma, read on for her story of trying to achieve social good through social media.

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]]> RWW: "Social media for social good" has become the catchphrase du jour, it seems. What does it actually mean; how much can social media users affect social change, and how?

I am a strong believer in the idea that the things you do online are meant to facilitate your offline interactions. People are so fast to click a button, and that can be great. Retweeting, forwarding, and Facebook walls are great engagements. But what's more difficult is the donate button. That's the big hurdle and disconnect. I'm trying to provide these inspirational opportunities in timeboxed campaigns. Social media is slowly catching on, but there's a lot of noise. Standing out is hard; it's important to have an offline component.

Berrent was visibly disturbed by what she witnessed at this Manila trash dump, where she saw shoeless children running through piles of debris.

RWW: Tell me about your experiences with Kiva borrowers. What kinds of people and enterprises have you seen? In your opinion, does microlending have a measurable impact on struggling local economies?

Kiva is really unique. It has a lot of power users - more than any nonprofit I've ever seen. One man has made a thousand loans. It's individual stories, and people really connect. You get updates on that person, and people say it's their favorite email of the month. As a microlending company, Kiva is one spoke in the larger wheel of microfinance. On a global scale, it has a very big impact.

Typically, when you go to a village or province, certain industries are prevalent. In a fishing community, maybe the borrower bought a fishnet or a fishing boat. In an area with a lot of bamboo, it's going to be crafts. I worked in eleven branch offices. I met over 40 different female borrowers individually and over 250 in my time there.

I can see that the money Kiva provides makes a difference. Microfinance is a very slow process, and there are gems and sparks of people who break through the poverty cycle. When you see villages changing, it's really something. It's like watching grass grow, but it's really beautiful grass.

This woman is a pig farmer and a recipient of funds from a Kiva-affiliated organization.

RWW: Now you're working on a seven-day, seven-city tour to raise awareness and funds for malaria prevention through bed nets. Where did this idea come from?

It's a city-by-city competition on who can raise the most money for malaria nets, but also an opportunity for anyone to donate who wants to get involved. The tour starts this Saturday night in New York City and continues for the next seven days in Miami, New Orleans, Chicago, Seattle, San Francisco, and ends in Los Angeles on Friday...

I'd just finished Kiva training, and I was going to the Philippines for three months. And all I could think was, "When I come back, I'm going to be thirty." I've honed in a lot on my direction - using the Internet to help people. And what if I could use this opportunity to give back, involving people in different parts of the country - something really ambitious?

I wanted it to be about saving lives. I wanted to say, "I saved this many lives on my birthday." I've done a lot of work in HIV and AIDS; I looked into that and polio and malaria, and that's what stuck with me. The campaign has no administrative fees. One hundred percent of the funds go to malaria... in rural northern Ghana. Providing malaria nets will really be a part of saving lives there.

Berrent met this monk in Burma and spent the afternoon pagoda-hopping with him.

RWW: What needs or gaps do you see in philanthropic efforts online?

I think it's not having a strategy to begin with, not knowing the tools in your toolbox before you start. There's a lot to be said for jumping in and having fun, but nonprofits don't have the resources to play around online. They think it's about getting interns and getting followers and fans without figuring out why a medium is important and how to make it successful for them.

RWW: What's one surprise - good or bad - that you've come across since you started working with Kiva? What did you not expect from this experience, and what did you learn?

I learned that it's much more complicated than the website makes it seem. There's an entire division devoted to foreign exchange currency. The operational cost analysis, the challenges of technology in the developing world, the processes of remittance - it's incredibly complex. There are regional specialists. On the site, you can make a loan in five clicks, but a lot of machinery comes together to make it that way.

RWW: What's next for you? Is there more globe-trotting in your immediate future? How do you think the web will continue to be part of your life and career?

One of the best parts of this past year has been that I've gone through long periods where I didn't have Internet access. That's brought me a heightened and renewed sense of my purpose in the world and my authentic desire to make the world a better place. I'd like to be able to continue to support campaigns - even for-profit ventures - that I believe in, and I think social business is a wonderful intersection of the two.

I want to explore avenues with online and offline components, while continuing to blog and tell stories I'm passionate about.

Follow Berrent's next adventures on Twitter or at her blog.

And all this is just the tip of the iceburg that is Sloane Berrent's fascinating story. For a fuller look at her travels and timeline, check out this list of her nine favorite posts on her blog, The Causemopolitan, covering humanitarianism, her work in New Orleans, the phenomenon of serendipity in international travel, and much more.

Many thanks to Sloane Berrent for the use of her videos and images as well as for sharing her story with us and our readers.

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http://www.readwriteweb.com/archives/kivas_causemopolitan_on_social_media_for_social_go.php http://www.readwriteweb.com/archives/kivas_causemopolitan_on_social_media_for_social_go.php Interviews Tue, 29 Sep 2009 22:16:49 -0800 Jolie O'Dell
Facebook Fund REV Graduation Day: Backlight, Thread and More facebook_demo_aug09.jpgAfter a summer of hard work, Facebook's 24 fbFund REV incubator companies presented their products to a room full of investors, entrepreneurs and journalists. Created by Accel Partners and Founders Fund, the fbFund REV program is meant to foster innovation and test the boundaries of app development on the Facebook platform. The groups have certainly come a long way from concept to creation, below are just a few of our favorites:

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]]> backlight_facebook.jpgBacklight: Backlight is a community that allows members to share inspirational digital assets from across the web. The community puts art into context by illuminating upon it with a background narrative. Backlight offers a StumbleUpon-style bookmarklet, Facebook Connect integration through page updates and notes, and the group plans on developing a point-based credit system entitled "social currency."

Thread: Thread is a tool that allows Facebook friends to leverage their social graphs and make romantic connections. Formerly Frinto, the company recently raised $1.2 million dollars from Sequoia Capital. It is perhaps best described as Linkedin for dating as friends search each others contacts and request introductions.

GeckoGo: GeckoGo is a tool that leverages Facebook data and pushes it back to sites like Expedia and Voyij. Users add their travel information to maps and travel wish lists, receive a snapshot of their destinations as well as a quick look at their friends who've also traveled to these locations.

FriendRadio: FriendRadio is a Facebook application that allows users to rank and listen to their friends' music playlists. The tool lets you set favorites, vote on tracks and even assigns music matching scores - a music compatibility rank for your friends. The group is exploring revenue strategies including "song gifting" and the artist-to-fan appreciation model popularized by sites like Bandcamp and Topspin Media.

RentMineOnline: RentMineOnline is a resident referral program that offers property managers a chance to leverage social networks to secure better tenants. Managers create campaigns and pass the info on to their favorite residents. From here, residents distribute rental openings to their friends via Facebook Connect.

Given the nature of the Facebook platform, social startup presentations were no surprise; however, this year, the fund chose to work with 2 nonprofit organizations - Samasource and Vittana. Interestingly enough, both companies work to help individuals in developing countries.

Vittana: kittana_facebook_aug09.jpgVittana is best described as Kiva for student loans. While financial aid programs are well established in countries like Canada and the US, few programs exist for education in the developing world. Vittana offers 6-24 month student loans to students interested in pursuing advanced education. The project hopes to raise $650,000 in philanthropic venture donations. The majority of loans are awarded to vocational students and amounts range between $500 - $1500. Loan recipients are screened by on-the-ground microloan organizations and preference is given to students who are the children of microloan recipients. Visit Vittana for more information.

Samasource: In Sanskrit, Samasource means "equal". The company works with men and women in developing countries to provide work-related activities via the internet. Similar to Mechanical Turk, Samasource connects corporations, nonprofit organizations and small businesses to complete "microwork" tasks. The group launched App Test early this morning before the fbFundREV demo. Available at Apps.Facebook/Samasource, the product allows Facebook application developers to outsource their QA testing to those in need. The company has helped more than 500 individuals in Kenya, Uganda, Cameroon, Ghana and Pakistan. To find out more about this program, visit Samasource.

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http://www.readwriteweb.com/archives/facebook_funds_nonprofits_vittana_and_samasource.php http://www.readwriteweb.com/archives/facebook_funds_nonprofits_vittana_and_samasource.php Facebook Tue, 01 Sep 2009 19:00:00 -0800 Dana Oshiro
Kiva Launches Facebook Campaign Using New Marketing Tool, Involver Kiva.org is the world's first person-to-person lending web site that helps empower entrepreneurs in the developing world by connecting them with others who lend them small amounts of money called "micro-payments." Founded in 2005, the site now connects lenders in 70+ countries with business owners in 43 developing countries and works with 89 microfinance partners. Now Kiva is tapping into the power of Facebook to attract new members to their cause.

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]]> Using the new pilot program from a company called Involver, Kiva has launched a video campaign on Facebook to draw users to their site to lend directly to these developing nations. The video even features a button that appears at the end of the video encouraging you to "lend" money.

The Involver marketing platform allows Kiva to build, launch, promote, manage, and track video campaigns which help them convert the video's viewers into customers. Video built with Involver can offer plug-ins like quizzes, surveys, and email capture to help engage the viewer and well as tools for sharing and viral distribution.

The other commercial partner using Involver at this time is Serena Software, provider of enterprise software solutions. They are using Facebook as a business-to-business platform and will be using their Involver-built video campaign to generate leads for their business.

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http://www.readwriteweb.com/archives/kiva_launches_facebook_campaign.php http://www.readwriteweb.com/archives/kiva_launches_facebook_campaign.php Products Thu, 10 Jul 2008 06:30:00 -0800 Sarah Perez
Software Company Ditches AdWords for... Kiva? Two months ago, Portland, Oregon-based Jama Software -- the makers of a web-based project management app called Contour -- began a program called "You try. We give." The idea was simple, for everyone who signed up for a free trial of Contour, the company would set aside some money to invest in microloans at Kiva. In theory, word of their philanthropy would help spread their product and more people would sign up to try it out, get hooked, and pay for the full version. Today, Jama made a bold decision: stop advertising on Google AdWords, and instead funnel the money from their advertising budget into Kiva.

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]]> According to Jama, the average cost-per-click and cost-per-lead for Google AdWords -- which was eating up 80% of their monthly marketing budget -- was 2-3x their target despite their best optimization efforts. So in short, Google wasn't providing the ROI they were after.

"So, we had an idea. We had been sponsoring Kiva.org for the past few months as an organization we really admire and believe in - they're the online micro-lending site that helps entrepreneurs in the developing world. And, we wanted to figure out a way to funnel the dollars we were sending to Google ads over to Kiva loans," wrote Jama's Director of Customer Outreach & Marketing, John Simpson in a blog post today.

The idea is the same as the original "You try. We give." program. Jama is hoping that press coverage of their unusual marketing plan (such as this), as well as word of mouth, will send as much traffic -- perhaps higher quality traffic -- as Google AdWords. And because Kiva loans are theoretically repaid (currently 97.97% of the time), any traffic Jama receives via this experiment is bound to end up being a lot cheaper, and perhaps even free.

"In the pursuit of growing our own business, we decided we'd much rather help a small store owner in Uganda feed her village than support the Google billionaires' hobby of flying to space," said Eric Winquist, CEO and founder of Jama Software in an emailed press release. Simpson told us he's excited to see if innovative social marketing tactics can out perform traditional search marketing.

"This program just gives people an added incentive to try our product versus the traditional enterprise tools from IBM and Telelogic, or to pass it along to a colleague or friend," Simpson told ReadWriteWeb in an email. "We're going up against 'the institutional big blue' so we differentiate ourselves by being a company with personality and more of a personal touch - we could never outspend them. The Kiva programs serves as a positive first impression and it illustrates our commitment as a company to giving back, whether big or small."

According to Simpson, eventually Jama might supplement their social public relations strategy with more traditional ad buys from Google or elsewhere. Once loans start being repaid, Jama could theoretically put last month's ad budget toward traditional advertising while this month's ad budget is being used to fund a microloan in the developing world.

Kiva co-founder and chief marketing officer Jessica Jackley Flannery was overjoyed by Jama's decision to choose Kiva over AdWords. "We're thrilled when a company like Jama Software develops an innovative program that supports both our global mission at Kiva and their own goals. It's such a simple concept, but that's the beauty of it," she said. We tend to agree, and we wish Jama the best in their efforts, and luck to anyone who receives loans via Kiva.

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http://www.readwriteweb.com/archives/ditching_adwords_for_kiva.php http://www.readwriteweb.com/archives/ditching_adwords_for_kiva.php Trends Tue, 17 Jun 2008 18:16:59 -0800 Josh Catone