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Factiva, the gated business news service from Dow Jones, is getting a facelift and some new enhancements this month. A new iPad app is now available that makes it easier to retrieve information in nine different languages. There is more content and news from social media sources. The enhancements bring nearly 600 continuously updated news feeds to the service, including the Dow Jones, Reuters and AP news wires. Users can search for same-day coverage of major newspapers and read transcripts of various TV and radio news broadcasts.

We've discovered several more vendors since we first looked at the enterprise questions and answers space earlier this year. It's a young market, but one that's heating up quick. There are pure Q&A vendors like the ones we mentioned before, and several other social platforms have added Q&A features to existing products.

Here's a look at nine companies that are trying to improve knowledge management through Q&A software.

After Peter Drucker told us in 1966 that we were becoming a knowledge economy, it was inevitable that big companies would spend lots of money on complex knowledge management systems. Most of those investment had very poor returns, because they were based on old command and control styles of management and that is not how knowledge workers operate; since the Internet gave us the power, we are all cats.

Modern knowledge management is all about herding cats. Ever tried telling a cat what to do? Even “kitty, kitty, kitty” calls are pretty ineffective. A bowl of milk is better. Google’s recently released Knol service shows that they understand this.