market research - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/market research en Copyright 2012 Richard MacManus readwriteweb@gmail.com Tue, 14 Feb 2012 18:04:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Who Has the Right VC Numbers and Who Cares? We started tracking VC funding in October 2008, as the financial markets were melting. What caught our eye in those dark and gloomy days was True Ventures' announcement of its Series A investment in Syncplicity. The more we looked, the more we found that the headlines were wrong. It was not all doom and gloom, not in our corner of the universe: early-stage Web tech ventures. So we figured that getting (and passing on to you) good reliable data on a timely basis would be a good idea. Searching for that turned out to be harder than we thought, and herein lies a tale.

]]> A Billion Here, a Billion There

For the quarter ending this past June, we compared the findings of three research firms that reported on the money invested in Q2:

  • July 21, MoneyTree (PricewaterhouseCoopers, with data from the National Venture Capital Association and Thomson Reuters): $3.7 billion, with 612 deals,
  • July 18, VentureSource (DowJones): $5.27 billion, with 595 deals,
  • July 14, ChubbyBrain (a New York City-based startup partnering with ReadWriteWeb): $5.329 billion, with 613 deals.

VentureSource and ChubbyBrain seem to agree on the top line number. But MoneyTree's number is what most people report, and that is about $1.5 billion different.

As the old saying goes, "A billion here, a billion there. Sooner or later it adds up."

Disclosure: Our VC Funding Report

ReadWriteWeb has an interest in this. We sell a report for $299 that has details on the 240 deals done this quarter in the Internet, mobile, and SaaS space (not clean tech or bio tech), and this is powered by data from ChubbyBrain. So we are biased. But it also means that we are engaged and have been looking at this fairly deeply.

Who Cares?

We also think that accuracy matters, and we are trying to figure whom accuracy matters to. We see three main types of participants in the industry:

  1. VCs. They need accurate data for their own fund-raising. They have to be able to benchmark their own funds relative to the broader market.
  2. Entrepreneurs. Data on what funding deals are being made, and why, helps them figure out how much to raise, when, and from which VC.
  3. The startup "community." This is a catch-all for everyone else, who tend to align to either VCs or entrepreneurs. Journalists, the non-aligned fourth estate, want reliable data to key off interesting stories.

Why does this matter? The startup community matters to the health of the overall economy. As the National Venture Capital Association (NVCA, the trade association of VCs) likes to point out:

"Originally, venture-backed companies have created companies that accounted for 10.4 million jobs and over $2.3 trillion in revenue (based on 2006 data)."

So a headline like "VC Investments Falling Off Cliff in the US" really impacts a lot of people. That is the kind of headline that most journalists/bloggers wrote in April 2009, based on data reported by those trusted sources.

We wrote a really boring headline:

"VC Investment in Internet Deals Did Not Fall Off a Cliff."

That's a lousy headline for generating page views. It's a story about "the dog that did not bark."

The point is that headlines drive business behavior to wild excesses on both the down-cycle bust and the up-cycle boom.

Just good reliable data would help.

Innovation Is Global, But It Keys Off US Data

At ReadWriteWeb, we love to track innovation from far-flung corners of the world, and we see the globalization of innovation as a critical trend.

So we want to be able to report on financing trends for early-stage Web technology startups across Europe and Asia, in addition to the US. And we expect any research process to be able to scale to that challenge.

But the reality today is that, globally, entrepreneurs and VCs key off US data. If they were to key off bad data, that would matter to everyone.

Why This Matters

Driving with one's eyes in the rear-view mirror is dangerous. We take action based on what authoritative sources tell us is happening today, and we base our assumptions on what that means will happen next and plan accordingly.

In reality, these sources tell us what has happened in the past, and they may not even tell us that accurately.

When we at ReadWriteWeb look at the macro picture, we favor a contrarian view simply because the reality we see today is often not what the headlines trumpet. When the markets were in the late stage of a boom, we were sounding the warning signals.

When the markets were melting, we began to see surprising signs of life in the early-stage Web technology world we live in.

Whether you are an entrepreneur or an investor, knowing what the crowd is thinking -- and what the headlines are trumpeting -- is valuable. Even more valuable are the underlying facts and trends that may be missing from those headlines. In the disconnect between the two often lies a lot of opportunity.

We hope to ignite a debate that leads to greater accuracy and transparency of these numbers.

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http://www.readwriteweb.com/archives/who_has_the_right_vc_numbers_and_who_cares.php http://www.readwriteweb.com/archives/who_has_the_right_vc_numbers_and_who_cares.php NYT Sun, 09 Aug 2009 14:00:38 -0800 Bernard Lunn
Study: Influencers are Alive and Well on Social Media Sites rubicon_logo.jpg The fact that 10% of users create 90% of user-generated content on any given social media site has become a standard trope in discussions around social media. Because of this gap between mainstream users and the enthusiasts who contribute frequently and tend to dominate the discussion, many companies have decided that participating in online communities is not worth their time, as these companies assume that it doesn't allow them to reach their average consumer. According to a recent study by Rubicon Consulting, however, they do so at their own peril, as these active users are also the most likely to influence their peers' buying decisions.

]]> According to Rubicon's research (PDF), most popular online communities do indeed confirm that 80 to 90% of user-generated content is produced by less around 10% of users. That, indeed, is no surprise to anybody who has participated in these communities. However, Rubicon also found that online reviews drive far more purchase decisions than newspaper articles, reviews by website editors, or advice from store employees. Only personal advice was rated as more influential by Rubicon's panel of 3036 web users over the age of 13 in the U.S.

The role of 'influencers' in marketing is still a heavily disputed subject. This study, however, seems to confirm the importance a relatively small number of users can have over the buying decisions of a larger group.

online_comments_influence.png

Rubicon also argue that while it is hard for companies to use the web to communicate with users, it is still a great medium to talk to them. This seems like a bit of an outdated idea to us. According to other studies we have seen from Cone and Universal McCann, users do actually want to communicate with companies through social media sites.

Overall, most of the results in this study do not come as a surprise: frequent social network contributors are, on average, younger and more tech savvy than mainstream users. They also see social networks as a utility instead of as a way of keeping in touch with 'real' friends. This report is well worth reading though, as it might confirm quite a few of your own suspicions about online communities and their users.

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http://www.readwriteweb.com/archives/influencers_are_alive_and_well.php http://www.readwriteweb.com/archives/influencers_are_alive_and_well.php News Fri, 24 Oct 2008 09:53:07 -0800 Frederic Lardinois
Study: 93 Percent of Americans Want Companies to Have Presence on Social Media Sites cone_logo.pngAccording to the 2008 Cone Business in Social Media Study, 93% of Americans believe that a company should have a presence on social media sites and 85 percent believe that these companies should use these services to interact with consumers. Cone, a Boston-based consulting firm, also found that men are far more likely to interact with a company through social media than women are. 56% of consumers believe that a company is providing them with a better service by interacting with them on social media sites.

]]> The numbers in this study are bit higher than those we have seen before (we assume that Cone uses a relatively broad definition of 'social media'), though the general trends do fall in line with the latest data from Universal McCann we wrote about last week.

As Michael Chin points out on the KickApps blog, social media first changed how we interacted with friends, family, and customers. Now, as consumers are getting more familiar with these tools, they also expect them to be a way to interact with companies - and based on this data from Cone, they want this to be a two-way conversation.

Here are some other interesting data points from the study:

  • 60% of Americans regularly interact with companies on a social media site
  • 43% of consumers say that companies should use social networks to solve the consumers' problems
  • 41% believe that companies should use social media tools to solicit feedback on products and services
  • Men are more likely to use social media tools to interact with a company than women (33% vs. 17%)
  • 33% of younger consumers (18-34) and those with household incomes over $75,000 believe that companies should try to market to them through social networks

It would be nice to see Cone break these numbers down a bit more. What types of social media sites, for example, do users prefer? Are there any specific categories of companies and brands that they want to see on these sites? How exactly do they want to be marketed to? What do they think about implications for their privacy?

What is clear, however, is that social media is quickly becoming an important means for companies to reach consumers - and that consumer are also quickly changing their expectations about how, when, and where they want to be marketed to. As more users are embracing social media (and often to the detriment of traditional media), companies have no choice but to follow them.

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http://www.readwriteweb.com/archives/study_social_media_presence.php http://www.readwriteweb.com/archives/study_social_media_presence.php News Fri, 26 Sep 2008 14:01:39 -0800 Frederic Lardinois