monitoring - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/monitoring en Copyright 2012 Richard MacManus readwriteweb@gmail.com Wed, 15 Feb 2012 14:45:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Study: E-Book Piracy is on the Rise attributor_pirate_logo.pngAs the popularity of e-books and e-readers continues to increase, e-book piracy is also growing rapidly. According to Attributor, a company that develops anti-piracy and content monitoring solutions, the daily demand for pirated books can be estimated at up to 3 million people worldwide. The company's latest study also highlights that the total interest in documents from file-sharing sites has increased more than 50% over the course of the last year. Interestingly, e-book piracy is moving away from large sites like RapidShare to smaller sites and those that specialize in pirated e-books.

]]> Stephanie Meyer's "Breaking Dawn" was the most often pirated book last month, and the majority of demand for these books came from the United States (11%), India (11%) and Mexico (5%). Since the arrival of the iPad, demand increased by about 20%, though this is mostly in line with the previous trend.

ebook_piracy_stats_attributor.png

It is important to note that Attributor's study focused mainly on file-sharing sites like RapidShare, Hotfile and Megaupload. The study did not look at bit torrent sites like PirateBay or Torrenz. Given the popularity of these sites, chances are that Attributor actually underestimates the scope of e-book piracy in the U.S. You can find a more detailed look at the study's methodology here.

No matter the details of Attributor's methodology, it is clear that e-book piracy is a growing concern for the publishing industry. Unlike the music industry, the leading publishing houses haven't resorted to suing e-book pirates yet, but while the publishing industry has been more open about allowing DRM-free content on the market, most of the e-book content that is for sale today is still crippled by DRM. Sharing books - just like sharing music - is deeply ingrained in our culture, so it doesn't come as a surprise that a lot of people would use these illegal conduits to access pirated content.

]]> Discuss]]>
http://www.readwriteweb.com/archives/study_pirated_e-books_on_the_rise.php http://www.readwriteweb.com/archives/study_pirated_e-books_on_the_rise.php News Wed, 06 Oct 2010 10:13:27 -0800 Frederic Lardinois
Sony's Google TV Remote: Is this Web TV All Over Again? Remember Web TV? The set-top box and keyboard that connected to your television to the World Wide Web? It's hard to not flash back to that odd venture (still kicking, mind you) after spying the new Sony remote for Google TV, which was recently spotted on ABC Nightline's Google TV special.

The remote offers a full keyboard, two directional pads, volume and channel buttons, all encased in a form factor so large, it requires two hands to hold.

]]> The Guardian says this after seeing the Sony Google TV remote in action:

"...all that's missing is the aerial sticking out of the top, and it really would look like a remote control. For a jumbo jet."

Yikes, just yikes.

So far, we've been bullish on Google TV's potential, noting, for example, comments made by Google TV partner Blip.tv's CEO Mike Hudack, which talked of the product's game changing capabilities:

"It's good. Very good. The main reason why it's so good is that it, once and for all, demolishes the boundary between traditional broadcast and cable television and Internet video. People with a Google TV will no longer differentiate...We've very excited. We're at the beginning of a new age, an age where the monopoly over content distribution is eroding and anyone with talent and drive can access audiences..."

And the gushing continued.

Hudack has a point: putting the Google name brand and engineering know-how behind a product as big as this does hold promise for a more democratic future for TV.

However, there has been, until now, more focus on the big ideas surrounding the Google TV platform - like how it's positioned as an Apple TV competitor, what this means for Android developers, etc., etc. - and not a lot about the technical details of how one will interact with Web content via the TV set.

And apparently, unless this is some cruel prank, Sony's vision for Google TV is Web TV, take 2.

Now don't get us wrong - when Web TV first made the rounds the Web wasn't anywhere near as interesting as it is today (I remember - I had one!). There wasn't Facebook or Twitter or any Lady Gaga videos back then. I think its best feature was the way the LED would light up when you had new email. Yes, that was amazing, let me tell you.

But Web TV failed to captivate a large audience, because - guess what? - TV viewing is generally a passive, "lean-back" activity. Not one requiring a keyboard. Or any effort, really.

Are We Ready for Google TV?

Granted, with today's Web, there's a lot more to do. Google says we will be able to watch the Web on TV, Twitter is building a Google TV app and Android developers will have a whole new platform to target.

So maybe the living room is ready for Web TV again. Maybe...

Or maybe people will continue to surf their iPads and Android phones instead while the TV blares in the background, the comforting white noise it's always been. What do you think?

Image credit, remote: Engadget

]]> Discuss]]>
http://www.readwriteweb.com/archives/sonys_google_tv_remote_is_this_web_tv_all_over_again.php http://www.readwriteweb.com/archives/sonys_google_tv_remote_is_this_web_tv_all_over_again.php Google Wed, 06 Oct 2010 07:57:22 -0800 Sarah Perez
Google Tests Mind Reading, AKA Full Page Previews

Google has begun testing yet another new feature for its flagship search product, offering entire website previews when you mouseover search results. Before you know it, the enter key and the mouse button will go completely extinct and you'll simply have to visualize the information your in search of and Google will make it appear on your screen.

]]> Google introduced its Instant Search product early last month, offering as-you-type search results and suggestions. With this new feature, users can type in their search terms and simply mouseover the results as they appear to see if they're appropriate. If nothing is coming close, they can continue modifying their search terms.

SEO Consultant Patrick Altoft first noticed the feature, saying that they appear to be full-page previews with some interesting highlighting by Google.

One of the fascinating things about this is that they are highlighting certain sections of the page in orange and expanding the text to provide a snippet of information. This shows that they have the technology to know exactly where a piece of text is on every single web page. The snippets highlighted are not always the same as the snippet in the search results.

While it certainly seems like a great feature for users, we have to wonder what the effect on advertising and pageviews will be. Another big question is, just how real-time are these preview results? If we're seeing a search result for a dynamic page, are we getting a real-time preview or a look at a cached version from minutes, hours or even days ago?

]]> Discuss]]>
http://www.readwriteweb.com/archives/google_tests_mind_reading_aka_full_page_previews.php http://www.readwriteweb.com/archives/google_tests_mind_reading_aka_full_page_previews.php Google Wed, 06 Oct 2010 07:54:00 -0800 Mike Melanson
Libya Shuts Down Vb.ly - Bit.ly, Ow.ly Next? [Update] vbly.jpgBen Metcalfe has sent out a warning after one of his domains was recently shut down "because the content of our website, in their opinion, fell outside of Libyan Islamic/Sharia Law."

This, in conjunction with a number of other factors, was enough for Metcalfe to state that the ".ly domain space should be considered unsafe" and that other sites, like bit.ly and ow.ly, should be forewarned.

]]> Metcalfe writes that the Libyan government shut down vb.ly "without warning or notice". Vb.ly was a sex-positive URL shortener run by sex writer violet blue that was meant to be used to shorten links to NSFW links. Metcalfe argues that no offending content was hosted on the site and, therefor according to the letter of the law, vb.ly should not have been taken down.

Metcalfe outlines in the conclusion of his post what he's learned over the past two weeks since his domain was taken down:

  • .ly domains deemed to be in violation of NIC.ly regulation are being deregistered and removed without warning - causing significant inconvenience and damage.
  • .ly domains are being deregistered and removed due to reasons that do not correspond to the regulations defined in the official NIC.ly Regulations.
  • NIC.ly seems to want to extend their reach beyond the domain itself and regulate the content of websites that use a .ly domain. The concept amounts to censorship and makes .ly domains untenable to be used for user-generated content or url shorteners.
  • Libyan Islamic/Sharia Law is being used to consider the validity of domains, which is unclear and obscure in terms of being able to know what is allowed and what isn't.
  • NIC.ly have suddenly decided that <4 letter .ly domains should only be available to local Libyans and this appears to create motivation to recover what premium domains they can to go back into this new local-only pot of domains

"Anyone running a business relying on a website with a one, two or three letter .ly domain should be incredibly cautious," warns Metcalfe.

The primary argument here, though, is that if vb.ly can be taken down simply because it links to content that violates Libyan Islamic/Sharia law, then other URL shortnening services should certainly be wary. Maybe it's time for Bit.ly to go back and reconsider j.mp?

Update: Violet Blue has written about the takedown of vb.ly, including a letter from a representative from Libya Telecom and Technology. In the letter, the official writes that "had your domain merely been a URL shortener for general uses similar to bit.ly (as you claim) there would have been no problem with it."

]]> Discuss]]>
http://www.readwriteweb.com/archives/libya_shuts_down_vbly_bitly_owly_next.php http://www.readwriteweb.com/archives/libya_shuts_down_vbly_bitly_owly_next.php News Wed, 06 Oct 2010 07:08:00 -0800 Mike Melanson
Radian6 Now Monitors Google Buzz radian_6_logo_feb09.jpgSocial Media monitoring service Radian6 just announced that it now offers support for Google Buzz. Given that Google Buzz already has more than 9 million users after less than one week on the market, it only makes sense for the large social media monitoring and analytics services to offer their clients the ability to monitor and react to conversations on this new platform. Radian6 currently covers about 4.5 million Google profiles and is expanding its index rapidly.

]]> While Buzz doesn't offer a firehose feed of its content yet, Radian6 is using the Pubsubhubbub-enabled public Google Profile feeds to discover updates.

ReadWriteWeb's full coverage and analysis of Google Buzz:

Public Buzz Messages Only

To filter out noise, the company has decided to only index public messages that users post directly to Buzz. Radian6 won't index re-posted items for Twitter or blogs, which makes sense, given that the company is already monitoring these items on Twitter and through RSS anyway. Interestingly, the company has decided to classify Buzz updates as blog posts. According to Radian6's founder and CTO Chris Newton, Buzz updates closely resemble blog posts, as they support " long-form commentary and threaded comments."

Buzz doesn't restrict users to Twitter's 140-character limit, so this looks like a sensible solution, though it seems rather early to assume that Buzz's users will want to use the service to post long-form content.

More Companies Integrate Buzz: Viralheat and Sendible - Sysomos Coming Soon

Earlier today, social media metrics platform Viralheat also announced support for Google Buzz. Just like Radian6, Viralheat will monitor conversations on Buzz. Social media monitoring and analytics firm Sysomos also just told us that it is working on integrating Buzz as well.

Another company that just announced support for Buzz is Sendible, which allows companies to run social media, SMS and email campaigns and track the online response to these updates.

]]> Discuss]]>
http://www.readwriteweb.com/archives/radian6_viralheat_google_buzz_social_media_monitoring.php http://www.readwriteweb.com/archives/radian6_viralheat_google_buzz_social_media_monitoring.php News Tue, 16 Feb 2010 10:58:42 -0800 Frederic Lardinois
KnowEm: Check if Your Favorite Username is Still Available on Over 300 Social Media Sites knowem_logo_jan09.pngKnowEm allows individuals and brands to ensure that they have claimed their favorite username or their brand's name on over 350 social media services. Just type in your favorite username and KnowEm will check if it is still available on these sites.

Today, KnowEm announced the launch of a number of premium services aimed at small businesses and enterprises. For a one-time fee, KnowEm will create profiles for a brand or individual on over 150 social media sites. For a slightly higher fee, the company will also populate these profiles with your information.

]]> In addition, KnowEm also announced that it has acquired FriendsCall.Me, a service that is quite similar to KnowEm and also aims to help brands to make sure that their names aren't being used by squatters.

knowem_homepage.jpg

Is Your Name Available?

The basic free version of KnowEm makes it easy to find out if your favorite username is still available on the 350 social media services. Just type in your favorite username and KnowEm will check if your name is still available on these sites. Given how closely our online identities are often tied to one single username, it only makes sense to claim the same username on every site and to ensure that somebody else isn't impersonating you. Other services that offer similar free features include Namechk (148 sites) and Usernamecheck.com (68 sites).

Premium Services

The new premium services extend KnowEm's portfolio by giving businesses additional services for claiming and monitoring their brands. For users of the Corporate Edition ($349), KnowEm will create profiles on 150 social media sites and populate them with photos, bios and descriptions. A cheaper version of this services ($99) only includes the signup process, and users will have to populate their profiles by hand. For an additional $49 per month, KnowEm will also register your name or brand on new social media services as they launch.

]]> Discuss]]>
http://www.readwriteweb.com/archives/knowem_username_monitoring.php http://www.readwriteweb.com/archives/knowem_username_monitoring.php Social Networks Thu, 21 Jan 2010 09:00:00 -0800 Frederic Lardinois
Pingdom Now Offers Free Website Monitoring pingdom_logo_jul09.pngOver the last few years, Pingdom has established itself as a well-regarded uptime monitoring service, but until now, its services were only available to paying customers. Today, however, Pingdom launched a free version of its service. The free service offers all the features of Pingdom's paid accounts, though users are limited to monitoring just one website or server. This free account also comes with up to 20 SMS alerts per months, which is a nice perk, given that you probably want to know that your site or server is down as soon as possible.

]]> Pingdom gives users a large number of options. You can, for example, choose to have it ping your server anywhere between once per minute or once per hour. Pingdom is also flexible enough to be able to ping specific ports on your server and also check the state of your SMPT, POP3, or IMAP email server - though with the free account, you can obviously only choose one of these.

pingdom_graphs_jul09.jpg

In addition to its free service, Pingdom also offers a basic account for $9.95 per month, which allows users to monitor up to 5 sites. The company also offers a business account for $39.95 per month, which can check up to 30 sites. The basic account also comes with 20 free SMS alerts, while business account users can receive up to 200 alerts by text message.

]]> Discuss]]>
http://www.readwriteweb.com/archives/pingdom_now_offers_free_website_monitoring.php http://www.readwriteweb.com/archives/pingdom_now_offers_free_website_monitoring.php Product Reviews Wed, 01 Jul 2009 09:31:02 -0800 Frederic Lardinois
The Future of Social Media Monitoring Ten years ago the ClueTrain manifesto said that "markets are conversations" but today a more pertinent statement could be that conversations are becoming markets - or that there's a market for monitoring conversations. A whole class of technologies are emerging to help companies keep track of the conversations exploding online.

The web moves fast enough that we may as well start looking at what comes next. Easy to use and affordable tools like Radian6 and ScoutLabs that track blog and twitter mentions are a given - but what kinds of crazy innovations can we hope for in the future?

]]> To be sure some of the future will be frighteningly intrusive and creepy; we've argued that the present state of the art in social media monitoring already is. As lovers of technology, though, we're also excited to see what companies like this enable in the future. If web 2.0 was all about democratizing publishing, then the next stage of the web may well be based on democratizing data mining of all that content that's getting published.

Here's what we're thinking that might look like. We base these predictions in part on a conversation with Chris Golda of social media discussion search engine Backtype. Backtype is used under the hood at Radian6 and the company just announced a new partnership with Filterbox today. For an in-depth look at some of these kinds of services, see Social Media Monitoring Grudge Match: Radian6 vs. Scout Labs by Jason Falls. In house we use FriendFeed search a lot.

backtypescreenkittens.jpg

None of our predictions for the future are terribly shocking; to some degree they are just further developments of the same core value propositions these services already focus on. Hopefully this discussion will help spur some original thinking on your part, readers, and you can throw some suggestions for the future of the industry out in comments.

More Sources, Especially Facebook

The most obvious place for social media monitoring tools to go next is into Facebook. Twitter is the primary target for analysis right now because it's wide open and programmatically accessible. It's also 10% the size of Facebook. We're not sure whether Facebook is going to open up further or if monitoring tools are going to find a way to get around the fundamentally closed nature of the site to at least sample the conversations going on there. Can you imagine a monitoring company paying a wildly popular Facebook user to open up access to their newsfeed to monitoring? We can; it's a surprise that it's not already happening.

There's also a lot of multimedia to monitor, including television and radio content that is increasingly easy to find online. We expect that speech-to-text search services like Everyzing will find a place in the social media monitoring technology toolkit in the near future.

FriendFeedSearchscreen.jpg

Source Analysis

Backtype's Chris Golda says that his company is working on more sophisticated analysis of participants in discovered conversations. If Robert Scoble says something bad about your company in comments, that's probably going to go further than if someone with a relatively small circle of connections does.

This is something that all the monitoring companies do now but it's relatively crude. We can imagine a much more sophisticated analysis. For every person online - primary circles of friends, semantic analysis of areas of interest and personal background information are all readily available in tools like Mailana, Twazzup, Calais (disclosure: RWW sponsor) and Headup. Imagine that information served up in an interface like Apture, but for every person and conversation on the web.

This is the kind of thing that data portability makes easier - when people travel around the web with their profiles and data with them, they are easier to get to know in a hurry. That's true for both the technologies that would serve up personalized content and the companies that would monitor what we do.

Conversation Discovery

If it's all about "joining the conversation," one of the biggest challenges for organizations jumping into social media is finding and prioritizing all the conversations available. Golda says that Backtype is working on becoming "like Compete for communities." Postrank is doing something like this already; it's discovering the most "engaging" blogs on a wide variety of topics. It's still ridiculously difficult to identify the most important sites of conversation on a given topic though. That's a problem ripe for solving.

Twazzupscreen2.jpg

We'd also like to see some real-time threshold monitoring. Let me know the moment that conversation about me or a given topic hits a certain level of intensity.

Those are some of the things we expect to see come to the world of social media monitoring in the near future. What else do you expect - or what would you really like to see?

]]> Discuss]]>
http://www.readwriteweb.com/archives/whats_next_in_social_media_monitoring.php http://www.readwriteweb.com/archives/whats_next_in_social_media_monitoring.php Analysis Wed, 15 Apr 2009 11:56:14 -0800 Marshall Kirkpatrick