nielsen - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/nielsen en Copyright 2009 Richard MacManus readwriteweb@gmail.com Sun, 22 Nov 2009 12:00:55 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Online Stats: Hulu Says Nielsen's Numbers are Wrong hulu_nielsen_logo_may09.pngYesterday, we reported that Nielsen Online's April numbers showed that the number of unique streams on Hulu grew 7.9% since March, though the number of unique users dropped slightly to about 7.4 million. As the New York Times reports this morning, however, Hulu questions these numbers and argues that they grossly underestimate Hulu's real reach, which comScore, another online measurement firm, pegs at 42 million.

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]]> Nielsen's numbers are pretty close to those we have seen from other measurement firms like Compete (7 million unique visitors for April), though Quantcast, which gets its data directly from a piece of code embedded on Hulu's site, reports about 26 million. While these other companies might not agree on the exact numbers, though, most publicly available data shows that Hulu's growth has indeed slowed down in the last two months. In its own press releases, Hulu generally quotes comScore's numbers.

hulu_data_may09.pngTo gather its data, Nielsen monitors about 200,000 panel members, a technique that is clearly informed by Nielsen's method for gathering data about TV viewers. Other metrics companies use data from toolbars, ISPs, and other sources, though Quantcast also gives site owners the option to embed a code snippet on their pages that reports data directly to Quantcast (Hulu does so, for example, and so does RWW).

Stats Need Standards

The real problem here, of course, isn't even about knowing exactly how many people watched videos on Hulu last month (even though we have to admit that this discussion is quite interesting in its own right). Instead, this kerfuffle once again shows how hard it is to correctly estimate usage numbers on the web, especially in the absence of any real standards. As every blogger can easily attest, three different stats programs will give you three different numbers.

We have to take publicly available stats, no matter from which provider, with a grain of salt. In our experience, it is always worth looking at a number of different sources, and while the trends that these services show tend to be relatively trustworthy, the exact numbers are always open for debate.

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http://www.readwriteweb.com/archives/online_stats_hulu_says_nielsens_numbers_are_wrong.php http://www.readwriteweb.com/archives/online_stats_hulu_says_nielsens_numbers_are_wrong.php News Fri, 15 May 2009 09:20:55 -0800 Frederic Lardinois
Nielsen: Mobile Internet Causes 13% Jump in Web Site Audience CenterNetworks reported yesterday on the launch of the new TotalWeb tracking service from Nielsen, which includes mobile traffic along with desktop PC traffic in its measurement of top Internet properties. When including mobile traffic, says Nielsen, top Internet sites can extend their reach an average of 13%. Though TotalWeb only covers about "200 leading Internet sites" (ironic for a product called TotalWeb), the data is nonetheless interesting.

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]]> "The data demonstrate that the mobile Internet can not only increase the frequency of visits to a website, but also grow the overall size of the pie," said Jeff Herrmann, Vice President of Mobile Media, Nielsen Mobile in a press release. According to Nielsen, leading sites with a mobile property could increase the size of their audience via the mobile Internet.

Nielsen breaks the data down into categories, which is really the most interesting part of their report because it indicates what sort of properties are currently the most popular on the mobile web. The biggest benefactors of mobile were weather and entertainment, categories that each saw a 22% average audience lift when factoring in mobile sites. As Allen Stern on CenterNetworks notes, though, mapping seems mysteriously absent from Nielsen's data.

TotalWeb - Average Online Audience Lift Provided by Mobile Web, by Category (Q4 2007)

Category

Average Lift (%)

Total

13

Weather1

22

Entertainment

22

Games

15

Music

15

Email

11

Sports

10

Business/Finance

4

Social Networking

3

Search

2

Shopping/Auctions

1

Source: TotalWeb Q4 2007, The Nielsen Company. Based on 200+ Internet sites measured across both Home PC and Mobile Internet.

1To be read: In Q4 2007, weather sites measured by TotalWeb averaged a 22% lift in overall audience reach through mobile web traffic, over home PC traffic alone.

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http://www.readwriteweb.com/archives/nielsen_totalweb_mobile_internet.php http://www.readwriteweb.com/archives/nielsen_totalweb_mobile_internet.php Mobile Services Fri, 02 May 2008 08:31:00 -0800 Josh Catone
Track Blog Trends with Trendpedia From Brussels-based company Attentio comes a new blog search engine and trend-tracking tool called Trendpedia. The service, now out of beta, lets you scan the blogosphere for trends to see what's getting buzz. Trendpedia also lets you compose visualizations of those trends as charts and graphs, which can then be shared on the social web.

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]]> To use Trendpedia, you need only enter the keywords or phrases you wish to search for in the boxes provided. Enter one keyword, like "Twitter" for example, and Trendpedia will return a simple chart showing the ups and downs of that word over time, determined by counting the number of blog posts where the word was mentioned.

Enter in two or more keywords, like "Clinton vs. Obama vs. McCain," and the graph will display a comparison of those terms using a different colored line for each. A pie chart will also display showing the percentages of mentions for each term throughout the blogosphere.

Tracking the Political Candidates

Beneath the charts are the blog search results for the items, with each term as a separate tab. The graphs themselves are interactive, too - you can click anywhere on the chart's lines to see the articles from that particular date.

Trendpedia also offers advanced search tools from a separate page that let you perform searches using the word "AND"  to search for multiple terms in one search to compare to multiple terms in a separate search. (Example: "twitter and jaiku" vs. "wordpress and typepad and blogger") You can also make your own label for the searches which will appear on the chart that displays. (Ex: "microblogging" vs. "blogging"). The advanced search page also lets you specify which language to cull the search results from, if desired.

Blogging vs Microblogging

After performing the search, you can use the provided social media buttons to share the trend on del.icio.us, reddit, Digg, Facebook, StumpleUpon, or via email. However, a glaring omission is absence of an embed code for pasting the chart onto your blog or web site, forcing you to do screen grabs instead.

Trendpedia is clearly meant to be a competitor to Nielsen Media's Blogpulse, a site which Peter Kim points out appears to be on "auto-pilot." The Blogpulse homepage still features a section called "2005 Year in Review" and the latest news section's last update is from April 2007. Trendpedia's homepage, on the other hand, shows featured trends, popular trends last month, and popular trends last week. So, perhaps now with Tredpedia's offering, we'll start seeing some movement and innovation in this space once again.

Trendpedia homepage

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http://www.readwriteweb.com/archives/track_blog_trends_with_trendpedia.php http://www.readwriteweb.com/archives/track_blog_trends_with_trendpedia.php Products Fri, 25 Apr 2008 08:46:37 -0800 Sarah Perez
Page View Metric Dying - But What Will Replace It? We've all seen the signs. Ding dong the page view is dead... well, dying. First Compete announced that they would be using attention-based web metrics, or Attention Metrics for short. Then Facebook announced that they will move to a similar metric. Perhaps most importantly, Nielsen NetRatings announced last July that they would stop using page views for comparing popularity on the web, and move towards more attention based metrics. Also, Microsoft announced this week the release of a new ROI measurement tool called "engagement mapping".

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]]> This is a guest post by Muhammad Saleem, a social media consultant and a top-ranked community member on multiple social news sites.

The reasoning is simple enough: While unique visits and page views are useful in measuring how much incoming traffic a site has, it isn't exactly a good or accurate way of measuring impact or even engagement. You could have high incoming traffic (for example, any site that is hugely successful on social sites) but if there is an incredibly high exit rate and only 30 seconds to a minute spent on the site, the traffic numbers don't mean much (i.e. not all traffic is created equal). Furthermore, the rise of new web technologies such as AJAX which don't require page reloads to refresh elements or modules in a page, or video embeds (such as from YouTube) that allow you to watch a video and then browse related videos without ever refreshing the page, are making page views a mostly inaccurate measure and rendering it largely irrelevant.

While most people agree that page views are becoming irrelevant, the same people are uncertain about the future. For example, many agree that attention-based metrics are the future. Attention metrics calculate the total time spent on a site or interacting with a page (or element on a page in the case of Facebook applications) as a percentage of total time that people spend online, to measure a site's relative importance on the web. However, there are many others, like the Tel Aviv-based Nuconomy Studio and even Yahoo's Buzz, that believe using factors like comments on posts, ratings from users, number of times something is shared, and clicks on ads as a measure of how popular something is is a better/more accurate metric.

The problem it seems, arises because there is a disconnect between the advertising industry and the publishing industry. The reason why there is an eternal quest for traffic, not only in terms of unique visitors, but also maximizing page views per visitor, is because advertising networks let you in on the basis of how much traffic you're generating, and your eventual income is based on the number of impressions (and clicks). While it is true that the page view as a metric is on it's way out, this isn't going to happen unless a new metric comes from within the advertising industry, which, with over $20 billion at stake, has the most to gain from a more accurate way of determining where to spend their money.

But it's not that simple either. As Scott Ross explains, different web technologies and applications have unique effects on different sites. What technologies you use and how they effect engagement and interaction on your site may depend on the size of your site, the niche you operate in, and a host of other factors. In fact, the metric that is most applicable could even change from page to page depending on the content on those pages. That being the case, perhaps one metric that is applied to everyone is just not enough and just not practical/efficient. As web technologies evolve, the page view is bound to die as a metric, but unless the advertising industry can get it's act together and work alongside the publishing industry, a good set of new metrics that would be widely adopted is not imminent.

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http://www.readwriteweb.com/archives/page_view_metric_dying.php http://www.readwriteweb.com/archives/page_view_metric_dying.php Trends Thu, 28 Feb 2008 13:13:59 -0800 Muhammad Saleem