npr - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/npr en Copyright 2009 Richard MacManus readwriteweb@gmail.com Tue, 24 Nov 2009 12:26:20 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Putting the Public in Public Media This past weekend, public media enthusiasts, developers, and staffers from around the country met in Washington, D.C. for the first Public Media Camp. I was there on behalf of the Public Radio Exchange (PRX.org), where I produce EconomyStory.org, one of several new projects that fits neatly into public media's latest forays online.

While I'm willing to admit here that I went to yearbook camp and computer camp as a kid, this one might take the cake as far as camps that don't include S'mores and Kumbaya go.

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]]> "Both NPR and PBS have very loyal and talented fans who are interested in new ways to be involved in our work," Andy Carvin, senior strategist at NPR's social media desk told us, "and the Internet is making it easier than ever for new types of collaboration to take place, from citizen journalism initiatives to volunteers developing iPhone apps for stations."

The organizers hope this was the start of a series of "unconferences" for public media outlets around the country, funded by the Corporation for Public Broadcasting. Public Media Camp is the latest in a slew of events and projects pushing the public media agenda forward on the Web.

Recently, NPR gathered its executives, including CEO Vivian Schiller, in San Francisco to meet with Silicon Valley tech entrepreneurs and funders. The Columbia Journalism Review reported on the conference, called NPR Digital Think In. And the ongoing Engage project at PBS, funded by the Knight Foundation, is creating social media tools for PBS stations and producers, such as a chat series with PBS personalities and a map showcasing projects at stations around the country.

"In many communities, public broadcasters are among the few news outlets that are weathering the financial crisis intact. As more news outlets close due to economic pressures, our public service mission is going to be more important than ever, creating a powerful opportunity to provide accountability journalism at both the local and national level," Carvin says.

Having been a part of many of these projects, I'm excited to see the changes that have happened in the public media sphere online, from the This American Life/Planet Money collaboration taking on a life of its own, to CPB 2008's collection of election projects like Video Your Vote and Twitter VoteReport.

Some of the most exciting projects happening in public media include:

Local Aggregation Sites

The Economy Project at the University of Missouri and Public Media Texas are two new local public media sites that are aggregating stories using blogging software and encouraging public participation in the news conversation at the local level. WBUR's Commonhealth blog covers health care issues in Massachusetts by tapping doctors, lawmakers and citizens to help report. And WNYC's Brian Lehrer show is crowdsourcing "Uncommon Economic Indicators" - from the price of pizza to for-rent signs.

Economy Coverage

Covering the economy is a major focus of public media this year. Station and producer projects are drawing a line between local and national coverage in new ways. EconomyStory.org aims to collect these stories and feature exciting new projects from around the country, and EconomyBeat.org features user-generated content about the economy.

PBS NewsHour's Patchwork Nation map incorporates statistics and stories from 12 types of communities around the country and compares how they are coping with various economic issues.

Facing the Mortgage Crisis asks users to share their experiences in dealing with foreclosure and other recent real-estate woes, as well as provides community resources to help cope. A variety of public stations nationwide are involved in this project at a local level.

NPR's Social Media Guidelines for Reporters

This list, released last week, includes concerns about expressing political views online and how reporters should present themselves on Twitter and Facebook. It's a great starting point for other organizations concerned about similar issues. Carvin says that while NPR reporters are using online tools more and more, it still can be a challenge.

"The one thing I never do is show up and insist that they use a particular tool simply because lots of other people are using it," he says. "People are often resistant to learning new tools simply because they don't seem relevant to them, so you need to figure out with them what may or may not be relevant."

Guest author: Laura Hertzfeld is a freelance journalist based in Los Angeles. She has worked in public media in several capacities, including her current role as managing editor of EconomyStory.org, a Public Radio Exchange (PRX.org) project aggregating public media coverage of the economy. She previously produced PBS.org's coverage of the 2008 presidential election.

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http://www.readwriteweb.com/archives/putting_the_public_in_public_media.php http://www.readwriteweb.com/archives/putting_the_public_in_public_media.php Analysis Mon, 19 Oct 2009 11:47:03 -0800 Guest Author
How One iPhone App Could Save Public Radio publicradioplayerlogo.jpgSome newspapers scrambling to survive the internet condemn websites like Google News and the Huffington Post. Aggregators, they say, need to pay for the right to point to a newspaper's site. Public radio stations, on the other hand, face competition from the internet as well and are just as competitive between themselves as they are collaborative. Somehow, they've responded differently to new media. There may be no better example of that than an iPhone application built by several large public radio organizations and called Public Radio Player. The team behind the app launched a major new release this morning.

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]]> The application aggregates live streaming and recorded radio broadcasts from across the US, displays their current and planned content schedules and now offers a search function that stretches across all those different types of content: live streams, podcasts and text show descriptions. It's a free app and the organization that makes it hosts almost nothing on its own servers. The end result is a remarkable user experience that ought to be an inspiration for old media of every kind. It isn't perfect, but it's getting better fast.

shapiro.jpgThe app was made by a non-profit organization called Public Radio Exchange (PRX). PRX was founded and is run by Jake Shapiro, a man who used to be an associate director at Harvard's Berkman Center for Internet and Society. Shapiro used to produce an NPR radio show with Christopher Lyndon and before that he was one of the first tinkerers with web distribution of music for his band Two Ton Shoe.

Two Ton Shoe didn't find a lot of success in the United States, but thanks to the long tail of the web Shapiro says they somehow found a big fan base in Korea. The band toured there and Korean bands have covered some of their songs. "I'm a Korean rock star," Shapiro says, "and I believe there's a 'Korea' out there for everybody."

About a year ago Shapiro says he called around all the major players in public radio and argued that they had a unique opportunity in the iPhone platform if they could collaborate and create a really strong offering. An organization called American Public Media decided to contribute the work they had done so far on their own iPhone app to Shapiro's project and NPR and Public Radio International agreed to lend their support to what would become the Public Radio Tuner, today renamed the Public Radio Player.

Funding Local Radio on the iPhone

publicradioplayerpic1.jpgPublic Radio Player could facilitate that long tail experience for obscure local public radio content by making it far more available on the iPhone. But PaidContent's Rafat Ali worries that by freeing radio listeners all the more from their local radio station, the Player could sever the loyalty and fund raising connections that keep public radio alive.

To that concern Shapiro has two interesting responses. First, he says that survey data shows most users prefer listening to their local stations on the app, along with a variety of favorites from elsewhere.

Even more interesting is the project's collaboration with Cluetrain Manifesto co-author Doc Searls. Searls is at Harvard's Berkman Center now, developing a framework for what's being called Vendor Relationship Management (VRM) - a customer-based response to the business paradigm of Customer Relationship Management (CRM). The VRM project and Shapiro's PRX are developing ways for Public Radio Player users to track what they listen to on the player and make financial contributions to the radio stations they've consumed from the most.

Shapiro says that part of the project faces a major roadblock from Apple. Though Apple introduced in-application payments last month, the feature is only available to paid apps (Public Radio Player is free) and charitable contributions through the iPhone are strictly prohibited. They can't even be talked about, Shapiro says, because Apple doesn't want to deal with the possibility of charity scams, there's tax complications, the platform's standard 30% fee for payments isn't tenable in a non-profit context and Apple has no financial incentive to solve this sticky complex of problems.

For now the app is funded by a grant from the Corporation for Public Broadcasting. That funding is up for renewal this summer. Shapiro says that a second round of funding would be used to create "showcase apps that would break new ground and create new technology." He says the company is particularly interested in technologies that represent a hybrid of digital and broadcast. "With radio," he says, "there is still a tremendous amount of reach that you don't want to give up on when you move into the digital space."

Fixing the App

That hybrid paradigm is very well represented by the new version of the Public Radio Player. The previous version, called Public Radio Tuner, was one of the most popular free apps in the iPhone store but it didn't really work that well. Radio streams got dropped a lot. That's no longer a big problem with version 2.0.

The new version of the app tackles the problem of dropped streams by making the buffering settings much more sophisticated. Remember, the App doesn't host any of the audio, it just points to the live streams or podcasts stored on public radio stations' own servers. Project manager Matt MacDonald says the app now determines what kind of bandwidth the receiving phone has, then buffers the inbound stream accordingly before serving it up to listeners. The end result is a radically more usable radio app on wifi, 3G or Edge connections.

It's still not perfect; this like every app is at the mercy of AT&T's wireless network, but dropped streams appear to be much, much less frequent than they used to be. The interface sometimes hangs when loading menus, but Shapiro says that with the new release today bug fixes are a top priority and though crash reports are appearing infrequently, they are being closely watched. "Just shake the phone," he jokes. "Then it will work better."

More Than One Kind of Content

publicradioplayerpic2.jpgThe new app brings a whole lot more radio to your iPhone. In addition to pointing to hundreds of radio streams, PRX has co-ordinated a number of different sources to pull show schedules down to be stored locally on your phone. "Scheduling data has been a big effort," Shapiro says. "It never existed in one place and is still a moving target."

A company called Public Interactive (recently acquired by NPR from Public Radio International) has a metadata tool that originally captured music playlists but now publishes radio show schedules as well. NPR and many radio stations also display schedules on their own websites. PRX aggregates all that data, stores it on your phone, syncs it with the radio stream links and then checks for changes each time you launch the Public Radio Player app.

Having the particular show that's playing displayed along with a station name makes a very big difference in the user experience.

The 2.0 version of the app also includes support for "on demand" or podcast listening. Hundreds of podcasts are navigable by featured shows, category or alphabetically. Podcasts are integrated into some of the show schedules as well. When listening to a streaming station, you can view the rest of the day's schedule and see what other shows will be broadcast later. Then you can choose to listen to previous recorded editions of those shows. It's a pretty seamless experience.

Search is No Small Matter

The new search functionality integrates all of the above, letting you search for keywords or topics and finding both recorded and currently live shows that match your search. MacDonald says the company used an open source program called ThinkingSphynx on the back end, worked closely with the NPR API team and is still working on teaching local radio stations about the importance of standards-based content titling. Listening to streams and podcasts on iTunes or an iPod may not have been so difficult with incomplete file names, but show a radio station how broken its content looks in a dynamic iPhone directory and the message comes through loud and clear.

There have been other efforts to index all the public radio streams online; Public Radio Fan is the most notable and is more international, but is less sophisticated and is based on the desktop and browser. (After listening to some international broadcasts via Public Radio Fan it's hard not to be a little disappointed with even Public Radio Player's extensive but exclusively US menu.)

As a media technology, Public Radio Player offers a unique blend of content aggregation, focus on both real time and recorded content and extensive data integration on the back end. All on the iPhone. Its design and performance continue to improve. It's a very impressive offering in terms of content delivery; if it can find a way to use the new platform it's on to transcend the public radio paradigm of on-air pledge drives, that would really be remarkable, wouldn't it?

Jake Shapiro says that offering Public Radio Player on other platforms, including a web interface, is a logical next step. You can follow the project's progress on the Public Radio Player blog and download the application here.

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http://www.readwriteweb.com/archives/how_one_iphone_app_could_save_public_radio.php http://www.readwriteweb.com/archives/how_one_iphone_app_could_save_public_radio.php NYT Mon, 20 Jul 2009 20:32:20 -0800 Marshall Kirkpatrick
NPR Now Lets You Roll Your Own Podcast Feed NPRLogo125.jpgNational Public Radio (NPR) here in the US has some great audio content and the offering got even better today with the release of a new "mix your own" podcast option. Users enter a list of categories and keywords and the NPR site dynamically generates an RSS feed you can subscribe to in iTunes or elsewhere. It's just the latest innovation built on top of the new NPR API.

The user experience is great and we think it makes NPR podcast content immediately more compelling. You get an instant preview of what will be in your feed and it's really easy to use.

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]]> NPR Podcast Directory.jpgWe wish that there was an option to do keyword search as something other than a full-text search, right now any mention of your word in an article gets it included on your feed, but that's our only complaint so far.

There's some rights issues with a couple of the big NPR shows but that's not the end of the world. It's pretty great that this new custom configuration is now the default setting for the Podcasts page.

We would also love to see these custom podcasts made accessible through the great year-old NPR mobile site.

We hope the innovation over at NPR will continue fast and furious, especially now that there's a new CEO in town. Former head of NYTimes.com Vivian Schiller was just named the new CEO of NPR last month.

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http://www.readwriteweb.com/archives/npr_now_lets_you_roll_your_own_podcasts.php http://www.readwriteweb.com/archives/npr_now_lets_you_roll_your_own_podcasts.php Podcasts Thu, 18 Dec 2008 16:46:11 -0800 Marshall Kirkpatrick
NYT's Vivian Schiller Leaves to Become New CEO of NPR: Sam Whitmore Responds schiller115.jpgWhat do you get when you move the head of digital media at one of the world's leading old-school press outfits into the CEO's office of an even hipper large music and news organization? We don't know, but we're excited to find out! Veteran media exec Vivian Schiller announced today that she's leaving her position as head of NewYorkTimes.com to become the new CEO of National Public Radio (NPR).

We're excited about it from a technology perspective, but media industry analyst and RWW Jobwire guest editor Sam Whitmore discusses the move in terms of what it means for the Times as a business as well over in the Jobwire Featured Hire of the Day (sponsored by VisualCV).

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http://www.readwriteweb.com/archives/nyt_losing_vivian_schiller_to.php http://www.readwriteweb.com/archives/nyt_losing_vivian_schiller_to.php News Tue, 11 Nov 2008 11:22:33 -0800 Marshall Kirkpatrick