online - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/online en Copyright 2012 Richard MacManus readwriteweb@gmail.com Wed, 15 Feb 2012 05:20:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Users Spend More Time on Facebook than Google facebook150.jpgIt's official. People are spending more time on Facebook than on Google - a total of 41.4 billion minutes - making it the first time the social network has surpassed the search engine in this category.

A report released by Citigroup analyst Mark Mahaney does not take into account last week's sharing changes, or the Thursday Timeline announcement.

]]> The chart is still impressive. It suggests that social is more important to people on the Internet, something that Google was trying to harness with the launch of Google+ and Circles only a few months ago.

it shows that in the third quarter of this year, Facebook crossed the line occupied by Google to become the site visited for the longest period of time. We have asked Facebook for relevant data from after the Subscriber and Smart List launches, and from the weekend. We will let you know if they get back to us.

Here is the chart:

comscore_data_0911.png

Image comes courtesy of Comscore data included in Citigroup report

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http://www.readwriteweb.com/archives/time_for_google_to_worry_about_time_spent_on_faceb.php http://www.readwriteweb.com/archives/time_for_google_to_worry_about_time_spent_on_faceb.php Facebook Mon, 26 Sep 2011 12:15:00 -0800 Douglas Crets
Facebook News Ticker and Profile Upgrade Bring More Signal and Less Noise facebook150.jpgFacebook made significant changes to how it delivers your friends' news and updates today by releasing a ticker feature and a news feed format that arranges missed updates in a newspaper-style format.

The move is an improvement in relevancy of information feeds in social profiles and it demonstrates an intelligent system for delivering information and encouraging interaction on the world's largest social network.

]]> Facebook released two formats for receiving updates while on the social network. This was at a time when the release of other key features was beginning to create information overload.

One format is an updates ticker that allows for joining real-time conversations based on customized selection options. The other is a news aggregator, which functions as a newspaper, to keep users informed of the most important events and posts they have missed while they have been away.

The ticker is the most simple and straightforward feature. It makes it very easy for you to select whom you want to receive news from, and how often you want to hear from them.

ticker_facebook.PNG

When those people post updates - and they are selected as someone you want to hear from more frequently - you will immediately be alerted to join the conversation. Less relevant people will not signal as often or immediately.

It's kind of like being able to predict frequency and then assign a value to the number of times your annoying Aunt Betty calls you to tell you again about the neighbor's cats. In this way, you are judging just how close you want to be to Aunt Betty - and her cats - regardless of how close Aunt Betty wants to be to you. It's a subtle move by the engineers at Facebook.

Facebook is also changing its news feed, moving away from the rather clumsy "Most Recent" and "Top News" tags.

facebook_newsfeed.PNG

Facebook has made it so that if you are one of those people who spends a few weeks away from Facebook at a time, the next time you log on, you will see all the most important things you missed while you were away, arranged like it was a magazine or newspaper, with big pictures and easy to navigate buttons.

The rollouts today bring some solutions that calm the information storm fired up after the company rolled out Subscriptions recently.

Once it became possible to follow anyone (if they enabled the feature), the noise to signal ratio went haywire. Suddenly, it was Aunt Betty updates to the nth power. With this new feature, I can pretty much customize my feed so that everything makes sense, and I am not overwhelmed by noise.

Finally, it appears that a social network with over 750 million users has finally figured out how to act socially.

Image via Facebook.

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http://www.readwriteweb.com/archives/facebook_releases_news_filtering_to_bring_more_sig.php http://www.readwriteweb.com/archives/facebook_releases_news_filtering_to_bring_more_sig.php Digital Lifestyle Tue, 20 Sep 2011 14:44:34 -0800 Douglas Crets
Monster Makes Job Seeking Easier, For Monster BeKnown150x150_0911.jpgMonster.com launched an iPhone version of its BeKnown app on Tuesday but the app offered more frustration than help for job seekers or professional recruiters and showed how out-classsed Monster is in the networking sector.

The app, which builds off of a Facebook app Monster launched in June, looks more like a marketing department's effort to get more Facebook users to use the job search site rather than "a solution for job seekers and recruiters looking to manage just one network of contacts," as it bills itself.

]]> The first thing the app does is broadcast to a user's page the fact that a user has signed on to the program -- classic viral marketing technique. In a second step, the program asks them to invite friends to use the app, too. It's the first hint that the company is more concerned with spreading its message to my followers and my email address book than in helping me find a job.

BeKnown_app_0911.png

After that, the main pain point is functionality and design. It does not have an easy, streamlined efficiency to it, and it plagues your Facebook page with badges that describe how many places you have been to, or what you like to do. This feels a lot like spam, and it's different than, say, a Foursquare badge, because the user doesn't know it exists or that he has done things to achieve it. I removed the app and blocked it from posting to my Facebook pages.

On the phone, the app doesn't operate like a stand-alone app with its own UI or functions. It looks like someone put a Facebook page in my mobile browser and put Monster.com banners on it. My patience for that is about 10 seconds. I had to squint to see what was in the windows. It seems to have left the professionals out, too.

If innovators want to disrupt the job seeking market, give job seekers a solution where it really has been hurting them - in getting the right information to the right people. The lack of networking functionality - and then the spamminess of the interaction - in Monster's app acts more like a barrier to use than something to incite interest.

Was BeKnown supposed to solve the pain points for job seekers? It seems to have at least solved one thing for Monster. Monster doesn't have many users, relative to the number of users on Facebook. Perhaps this made it easier for them to find new recruits for their own business.

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http://www.readwriteweb.com/archives/monster_makes_job_seeking_easier_for_monster.php http://www.readwriteweb.com/archives/monster_makes_job_seeking_easier_for_monster.php Business Tue, 13 Sep 2011 14:30:00 -0800 Douglas Crets
Groupon's Chinese Joint Venture Closes 10 Offices, Fires Hundreds, "Changes Strategy" Groupon's Chinese joint venture Gaopeng is not doing so well. It has apparently closed 10 offices and fired at as many as 400 employees over the past three months.

Executives of the Chicago-based daily deals company, which is planning an IPO at some point, say changes are part of a shift in strategy and that that the company will now concentrate on middle-tier and upper-tier cities rather than the smaller cities in more distance reaches of the country.


]]> Focusing on a larger city means the company will be participating in commercial exchange where the market is more developed and the people are more affluent. Beijing, Guangzhou, Shanghai - that's where people spend the extra income. You have to wonder why Groupon even went to the lower tier cities. Though 87% of China's population lives in so-called "third-tier cities," things are already cheap there and it's not particularly clear how effective the online sales methodology would do in cities where mass retail is not a Western invention.

This is not the first time Groupon has tripped up in the world's largest consumer market. Remember Chinese bloggers' response to that offensive Super Bowl ad? Yeah. Read some of the Chinese responses in that link.

All this being said, Groupon may be wise to backtrack and focus on the low-hanging fruit. It may have seemed like easy cherry-picking in the lesser developed markets, but it seems they went into it too fast, before the market had a need to be ready for daily deals.

According to reports, Groupon invested $8.6 million for a 40% stake in the GaoPeng joint venture in January. Chinese social networking behemoth Tencent Holdings Ltd. and private-equity firm Yunfeng Capital are principal investors in the strategy.

It does seem that Groupon can't catch a break in the US, either. The company faces a lawsuit from a group of employees who claim that the company failed to pay them overtime.

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http://www.readwriteweb.com/archives/groupon_goes_too_fast_in_china_closes_offices_in_t.php http://www.readwriteweb.com/archives/groupon_goes_too_fast_in_china_closes_offices_in_t.php E-Commerce Tue, 13 Sep 2011 11:30:00 -0800 Douglas Crets
Twitter to Launch Chinese Language Function, But Why? twitter_logo150x150_0911.jpgTwitter will support Chinese language in the coming weeks, according to a research report published today.

It's not clear how well that will help Chinese users in the mainland, since the service has been banned since 2009. It may not make much of a dent at all in Twitter's hopes to capture the hearts and minds of Chinese-language users of the microblogging platform.

]]> China already has Sina's Weibo, which claimed in March of this year that it had already surpassed 100 million users. That service is used extensively outside of China, as well as within the country, giving it an advantage over any move Twitter might make to take over that territory.

However, there are other countries where the Chinese language is used in microblogging. Malaysia, Singapore, Taiwan, and Hong Kong come to mind. But even taken all together they don't amount to the estimated 485 million Internet and mobile Web users in China.

Twitter has had some success with its Translation Center, with 200,000+ translators across all languages. It's hard to beat inherent scale, though.

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http://www.readwriteweb.com/archives/twitter_to_launch_chinese_language_function_this_w.php http://www.readwriteweb.com/archives/twitter_to_launch_chinese_language_function_this_w.php Microcontent Mon, 12 Sep 2011 14:30:00 -0800 Douglas Crets
Generations X and Y Lead the Way in Today's Digital World Forrester Research just released its annual survey of American technology adoption, this time focusing on the generational divide. The findings, which arose from a survey of over 37,000 participants, reveal that when it comes to the adoption of digital tools and technology, the generation gap still exists, with Generation Xers and Yers far ahead of both Boomers and Seniors.

The report delves into everything from mobile use to media consumption and PCs to social networking. The takeaway, says Forrester, is that Gen Y "lives and breathes" a digital social life, Gen Xers are masters of the functional benefits of technology, but those older are much more reserved in nearly all areas.

]]> Generation Gap Remains

"In almost every online or mobile behavior, Gen Yers lead the adoption curve," explains Forrester, summarizing the differences between the generations. The youngest members of this group don't remember life without a mobile phone or a time when texting or email was unavailable. Gen X, despite having a longer "tech memory" than its younger counterpart, still rivals Gen Y in many areas. This slightly older group tends to use the Internet and computers more functionally. For example, 26% of Gen Xers go online for information about food and cooking, 61% use it for news, 65% use PCs to manage photos and 53% email photos at least once per month.

Boomers fall behind on the technology adoption curve, but spend more money on everything tech-related from telecom fees to online shopping purchases. Seniors, however, lag ever further behind. 80% still subscribe to a local newspaper, for instance. But in other ways, they're catching up: 40% own an HDTV, one in five uses the Internet for reading news and one quarter for travel planning.

Devices: Gen X Leads

When it comes to devices - think HDTVs, digital cameras, PCs, gaming systems - Gen X leads the way, says Forrester. Their households are the most likely to have these devices in them.

When it comes to the household PC (meaning "personal computer" not necessarily "Windows machine"), Gen X and Boomers tend to use theirs for practical matters like word processing and household finances. They're also more focused on PC health, regularly scanning for malware and backing up files.

Mobile: Gen Y Leads

Meanwhile, on the mobile front, the 49 million Gen Yers lead the other generations, using their phones for everything from product research to social communication. Along with Gen Xers, Gen Yers are the most likely group to own a smartphone with an unlimited data plan. One fifth of Gen Y uses their phone for maps and directions now, while Gen X is generally more interested in checking news, sports and weather.

85% of Gen Y sends and receives text messages, while 68% of Gen X does the same. Only 15% of Seniors use SMS, however.

37% of Gen Y surfs the mobile Web. Mobile "Facebooking" is also more popular with Gen Y, with 27% participation, compared with 18% of Gen X. Seniors on Facebook, supposedly a growing trend on the desktop, is not so prevalent on mobile - only 1% use Facebook or other social networking sites from their phone.

Overall, 23% of Gen X and Y owns a smartphone and 17% of Americans do.

Online: Gen Y Surfs, Gen X and Boomers Shop

Internet use has surpassed TV viewing for Gen Y for a few years now, but this is the first time that Gen X can say the same. Younger Boomers (45-54) also now spend equal amounts of time online versus on the Web. TV viewing still beats Web surfing for older Boomers and Seniors though.

The survey found, too, that Gen X does the most online shopping, but Younger Boomers spend the most. In fact, Boomers were the only generation that spent, on average, more than $600 online in the past three months.

Forecast: eReaders are "Device of the Year," but Few Use

Forrester says that eReaders have drawn a lot of hype over the course of the year, but in reality, only a small percentage of the population currently uses them. However, the analysts forecast that another 6.6 million will buy an eReader by year-end. 8.3 million will buy a netbook or mini PC, though, in the same time frame.

Netbook and mini-PC purchases will outpace eReader sales until 2014, when both slow to 1% growth rates. Laptops will also decline to 2% growth in 2014.

This data seems in opposition to earlier reports from NPD that stated netbook sales have gone negative. This recently led to some controversy when the Wall St. Journal quoted Best Buy CEO Brian J. Dunn remarking on the netbook's decline, saying its sales have been cannibalized by the iPad. Dunn later explained, by way of a Best Buy press release, that "the reports of the demise of [notebook and netbook] sales are grossly exaggerated." It appears that Forrester agrees with this statement, given this new report's data.

Conclusion: Gens X & Y Outpacing Others

Forrester concludes that Gens X and Y are "setting the example of how future digitally native generations will live," with both generations "outpacing Boomers and Seniors on almost everything technology-related."

Statements like these tend to rile up the tech-savvy Boomers and Seniors who read this blog, often leading outraged comments about the wrongness of the data. In this case, though, Forrester analyzed 30,064 households containing 37,226 individuals to reach these conclusions, a sample size which seems sufficient enough for this analysis. Any generation will have its outliers, of course, from the digitally-adept Grandma to the Gen Yer who refuses to Facebook. Plus, anyone reading this article is at the top of the curve, no matter what the technology in question is, we would bet.

Image credit, top: flickr user Paulo Fehlauer; charts: Forrester

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http://www.readwriteweb.com/archives/generations_x_and_y_lead_the_way_in_todays_digital_age.php http://www.readwriteweb.com/archives/generations_x_and_y_lead_the_way_in_todays_digital_age.php Reports Wed, 22 Sep 2010 10:17:27 -0800 Sarah Perez
Report: Online Ad Revenue Will Soon Surpass Print newspaper_laptop_jun10.jpgWe are all aware of the floundering print industry that has seen a steady decline in revenues over the last several years. Newspapers that once thrived on the cash-cows that were classifieds and print advertising have had their lunch eaten by the disruptive forces of Craigslist and online advertising, which have slowly chipped away at print ad sales. Soon, however, according to a report from PricewaterhouseCoopers (PwC), Internet advertising revenues will surpass those of print advertising to become the second largest segment of advertising in the U.S. behind television.

]]> "Over the next five years digital technologies will progressively increase their impact across all segments of entertainment and media ... It is clear that the consumer is firmly in the driving seat of these changes."
- PricewaterhouseCoopers ReportAs reported by the Wall Street Journal, The PwC report found that in 2009, online ad revenues continued to climb to $24.2 billion, while print ads fell 28.6% to $24.8 billion. Online ads are expected to rake in $34.4 billion by 2014, which means print ads should dip below their online counterparts in a matter of months. PwC's figures for online revenues don't include mobile advertisements, which they believe will nearly quadruple in the next four years from $414 million to $1.6 billion.

"Over the next five years digital technologies will progressively increase their impact across all segments of entertainment and media (E&M) as digital transformation continues to expand and escalate," a press release from PwC said Tuesday. "The uncertain economic background has done nothing to slow the pace of change, which has been far quicker than predicted 12 months ago. It is clear that the consumer is firmly in the driving seat of these changes."

According to the report, increased access to broadband has played a large role in helping boost online ad revenues. The Wall Street Journal reports that broadband penetration in the U.S. nearly doubled from 34% in 2005 to 64% in 2010 thanks partly to $7.2 billion in federal stimulus money put towards expanding broadband access. Additionally, PricewaterhouseCoopers expects that global consumer spending on Internet access will increase from $228 billion 2009 to $351 billion in 2014.

It was only a matter of time until online ad sales outpaced those of print, and once they do, they will only continue to gain momentum. Legacy media are driven by numbers and are slow to change their ways, and thus have not thrown their entire weight behind online initiatives. When the scales tip over to online advertising in the next year, those that have been reluctant to embrace new and online media will be forced to allocate additional resources to the winning market.

The ultimate demise of print media is still many years away, but it is pretty clear that ad revenues are slowly dropping away. It will take one of the predominant newspapers ceasing to print physical copies to set off the domino effect that will likely follow, but it is unlikely to happen any time soon. While newspaper ad revenues have been falling, they've been leveling out, and a balance between print and online is likely to exist for several years before print entirely fades away.

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http://www.readwriteweb.com/archives/report_online_ad_revenue_will_soon_surpass_print.php http://www.readwriteweb.com/archives/report_online_ad_revenue_will_soon_surpass_print.php Advertising Tue, 15 Jun 2010 10:15:00 -0800 Chris Cameron
New York Times Confirms Pay Model for 2011 The New York Times confirmed today that beginning in early 2011 the company will adopt a paid model for its Web site, NYTimes.com. The move comes at a time when much of the newspaper industry is searching for a way to stop the bleeding brought on by the Internet and the accompanying smaller revenue streams that online advertising produces.

Many fear that putting content behind a paywall will just drive readers to other sources, but perhaps the Times' approach will help to combat that issue.

]]> The company will adopt a different approach from the most famous example of a paywall, the Wall Street Journal, which offers just a paragraph or two for free while hiding the rest of the content for subscribers only. The Times will use what it is calling a "metered model", which will allow users to gain free access to a yet undetermined number of articles per month before a subscription is required.

The announcement is light on details of the actual plan, such as the number of free articles, how much the subscription will cost or precisely how it will work, but one thing is for sure - New York Times readers are going to have to pay to play. The company's press release does tell us, however, that subscribers to the print edition will continue have access to the online edition.

Notably, the Times' model intends to "provide the necessary flexibility to keep an appropriate ratio between free and paid content and stay connected to a search-driven Web," according to the release. Acknowledging the nature of the Web, while trying to retain a profit, and hopefully keep paying hard-working journalists, sounds like a good method to us.

The move is something we've all seen coming, as more and more newspapers have shut down in recent years. By mid-2009, more than 100 newspapers had been shuttered with a number stopping the presses and going online-only in an attempt to remain in production.

As with most things of this nature, only time will tell if this new model will work. What do you think?

To read more ReadWriteWeb coverage of newspapers' struggle in the 21st century, check out our Newspapers and Journalism archive.

Disclosure: ReadWriteWeb is a syndication partner of the New York Times.

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http://www.readwriteweb.com/archives/new_york_times_confirms_pay_model_for_2011.php http://www.readwriteweb.com/archives/new_york_times_confirms_pay_model_for_2011.php News Wed, 20 Jan 2010 07:42:00 -0800 Mike Melanson
Online Journalism Honorees Announced: Meet the Newseum's Latest Members For the overworked, underpaid masses of highly competitive journalists, there is no salve for the battered ego that can match the healing power of the official, professional accolade. At San Francisco's Online Journalism Awards tonight, a select few received their hero's laurels.

Although the "literature on a deadline" aesthetic of journalism is not hard-wired for nostalgia and hasn't often the leisure for back-patting, several individuals, stories, and websites stand out for their achievements in the field and their contributions to our collective knowledge and engagement this year. Read on for the list of honorees and our assessment of their contributions.

]]> The full list of award-winning organizations is here. Many of the honorees will be inducted into the Washington, D.C.-based Newseum, a sort of journalistic Hall of Fame.

Journo/reader collaboration site Publish 2, which focuses on news curation, received $5,000 as the first Gannett Foundation Award winner for technical innovation in the service of digital journalism. The Gannett Company, an undisputed titan of news media, aims to use foundation funds to ensure the future of journalism and contribute to other charitable causes.

The Gotham Gazette, an NYC-focused civic resource, was recognized with a Creative Use Award in 2004. This year, the outlet was given an award for its contributions to the microsite category. Well known for its hyperlocal focus, it's essentially the Batman of the Internet, an arm of the Citizens Union Foundation of the City of New York, which itself is an NYC-focused government watchdog group.

In a coup of navel-gazing, the organization awarded a project entirely devoted to investigating the death of a journalist. The Chauncey Bailey Project was an investigation by more than 24 journalists into the murder of an Oakland Post reporter. The project took home two awards, receiving $5,000 for the Knight Award for Public Service and OJA's award for investigative journalism in the small site category.

Also of interest is the Guantanamo: Beyond the Law endeavor. Spearheaded by McClatchy journalists Tom Lasseter and Matt Schofield, the project was honored by ONA for investigative journalism for a large site.

As large sites of general excellence, ProPublica, the Las Vegas Sun, and The New York Times were also honored.

Of course, we can't wait to hear your personal picks. We were disappointed that journo-source matchmaker site HARO was left out. What was your favorite news site this year, and why?

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http://www.readwriteweb.com/archives/online_journalism_honorees_announced_meet_the_news.php http://www.readwriteweb.com/archives/online_journalism_honorees_announced_meet_the_news.php News Sun, 04 Oct 2009 22:01:58 -0800 Jolie O'Dell
DocVerse: Microsoft Office Sharing and Collaboration (+Invites) Two former Microsoft employees, Shan Sinha, a former Microsoft SharePoint and SQL Server strategist, and Alex DeNeui, also a SQL strategist, are attempting to do what (so far) Microsoft has not: compete head-on with Google Docs by transforming Microsoft Office into online collaboration suite. To do so, they've launched a company called DocVerse, an early-stage startup that aims to simply document sharing and collaboration.

]]> What's DocVerse?

DocVerse currently consists of a 1 MB Office 2007 plug-in that gives Microsoft's desktop software new collaboration and synchronization abilities. Once installed, every time you hit the "save" button in Office, a web version stored online is automatically updated, too. The web version also comes with a link you can share.

ZeroClickSharing.jpg

If that part sounds a lot like what's already available in Microsoft's Live Workspace, that's because it is. Like DocVerse, Live Workspace users can also install a plugin into Office that keeps files between computer and web in sync.

However, the key difference between DocVerse and any of Microsoft's current offerings is the service's online collaboration abilities. With DocVerse, a group editing feature lets multiple users edit one copy of the same document without having to check it out, then check it back in.

To begin using the software, you can share a document with others using either the URL provided or by entering in the email addresses of those you want to share with. As changes are made, they're synced back to the online version of the document. The DocVerse software then uses a confliction resolution system to deal with any potential conflicts between the updates. As the edits continue, DocVerse automatically creates new versions of the document while saving the older versions in case you need to revert back.

DocVerse users will also see their changes categorized in an in-file "News Feed" which appears in the sidebar of any open document. For users without Office, feedback can be given about the shared files straight from their web browser.

At launch time, the plug-in works with Microsoft PowerPoint 2007 only, but support for Word and Excel 2007 will roll out later this spring as will support for Office 2003. DocVerse is Windows-only.

Some Questions

Microsoft announced the upcoming Microsoft Office Web applications at their Professional Developers Conference in October. With these web applications, due in the next version of Office (Office 14), users will be able to create, edit, and collaborate on Office documents through the browser (IE, Firefox, or Safari). Despite some initial rumors, Office Web Applications will not require Silverlight to run and they'll even  work on the iPhone via the Safari browser.

That obviously made us wonder - how will DocVerse compete with Microsoft's own offering? Says DocVerse CEO Shan Shina, the key will be backward compatibility. Where the official Microsoft Office Web Applications will focus only on the latest and greatest version of Office (he presumes - no one really knows), DocVerse will aim to be compatible with Office 2003, 2007, and the upcoming Office 14. Given that 35-40 percent of the market still runs Office 2003 and 15-20 percent runs 2007, he imagines it will be a while before everyone upgrades to Office 14 - web apps or not.

While capitalizing on the "good enough" trend, the company will also focus on how they can best complement the newer Office 14 when it becomes available. In other words, no matter what Microsoft throws out there, DocVerse plans to provide the missing features.

Try it! (Invites)

To learn more about how DocVerse works, Web Worker Daily has a great hands-on review. Our readers can try DocVerse for themselves by clicking here: http://www.docverse.com?ic=RWW. There are only 200 invites available, so that link is first come, first serve.

Disclosure: Sarah Perez also writes for Microsoft's Channel 10.

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http://www.readwriteweb.com/archives/docverse_microsoft_office_sharing_and_collaboration.php http://www.readwriteweb.com/archives/docverse_microsoft_office_sharing_and_collaboration.php Product Reviews Thu, 12 Feb 2009 06:24:31 -0800 Sarah Perez
Who's Online and What Are They Doing There? Generation Y, aka the "Net Generation," does not dominate every aspect of online life. That revealing statistic and many others like it come from Pew Internet and American Life's recent "Generations Online" report which takes a look at how the different generations of users - from Millennials to the G.I. Generation - use the internet.

]]> The web is still largely populated by younger generations as over half of those online are between the ages of 18 and 44 years old. But these days, larger percentages of older generations are going online and they are doing more activities while there.

According to Pew's research, Generation X is most likely to shop, bank, and look for health information online, but boomers are just as likely as Gen Y to make travel reservations online. Even the older Silent Generation is competitive when it comes to email, although that could point to the fact that email is an activity that is trending older.

Who Uses Email?

It's true: email is for old people - at least it is now. Today, 74% of internet users age 64 and older send and receive email, making it the most popular activity in this group. Meanwhile, email usage among teens is dropping. In 2004, 89% of teens said they used email. Now that number is 73%.

Social Networking Dominated by the Young

Teens and Generation Y (18-32*) are the most likely to use the internet for entertainment and for communicating with friends and family through social networks. They're also more likely than others to play online games, watch videos, send instant messages, hang out in virtual worlds, and download music. In other words, they're the most likely to use the net for fun.

The favorite online activity for teens, however, is not social networking - it's game playing. 78% of 12-17 year-olds play games online, but only 50% of Gen Y does.

Older Generations Research, Shop, and Bank

It's not really surprising to discover that the older generations use the internet less for socializing and entertainment and more for research, email, and shopping. Generation X (ages 33-44) remains the leader when it comes to online shopping with 80% using the internet to buy products online, compared with 71% of internet users ages 18-32.

What is surprising is that users age 73 and up use the internet just as frequently for doing health searches as does Gen Y. In fact, researching health information is only the third most popular online activity for seniors, after email and general online search.

However, when it comes to online banking, it's Gen X that dominates. 67% of this age group does their banking online. Gen Y will most likely do more banking online as they grow older. You can see the activity trending up in their group from 38% in 2005 to 57% in 2008. As Gen Y ages, this number will continue to increase, as does the percentage using the net for booking travel. In 2005, 50% of Gen Y booked travel online and today 65% do.

More Info:

Pew Internet also released several charts and diagrams that accompany this report. You can find them online at Slideshare.

* In this study, the Generations are defined as follows:

  • Gen Y (millennials) - Born 1977-1990, Ages 18-32
  • Gen X - Born 1965-1976, Ages 33-44
  • Younger Boomers - Born 1955-1964, Ages 44-54
  • Older Boomers - Born 1946-1954, Ages 55-63
  • Silent Generation - Born 1937-1945, Ages 64-72
  • G.I. Generation - Born -1936, Age 73+

Image Credit: juanpol

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http://www.readwriteweb.com/archives/whos_online_and_what_are_they_doing_there.php http://www.readwriteweb.com/archives/whos_online_and_what_are_they_doing_there.php Trends Fri, 30 Jan 2009 06:00:47 -0800 Sarah Perez