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In 2008, a UK-based Adobe Acrobat engineer remarked, "I believe in striving to minimize the use of paper, but I do believe that we will probably never reach a position where paper is eliminated from our workplaces." This morning, his predictions were clearly confirmed by a study published by the information professionals organization AIIM.
The study shows that while the exchange of PDF files as e-mail attachments has reduced the volume of paperwork traded between IT professionals, that reduction is not only minimal, but quite possibly made up for. Over three-quarters of IT professionals surveyed say one of the first things they do with a PDF-based invoice... is print it out.
Back in the 1980s, one of my first publishers asked me for a quick biography paragraph to place at the end of a story. "Tell your readers about yourself," an editor said. "He fills infinite pieces of paper," I wrote. (It was the shortest piece I ever composed.)
Since that time, I've been presented with a countless number of form factors of strange components vying to replace my use of paper for keeping notes. Paper is wasteful, it gets lost, it reduces the number of trees, it consumes space. Think of how the environment would love me if I rid myself of the romance that I could record the passing parade of the world with a pencil.
New startup Pixily lets small businesses and individuals send paper documents by mail in a Netflix style envelope, then scans, uploads to Amazon S3 and lets you search them in 3 to 5 days. It's the kind of service that big companies spend a lot of money on, now made affordable enough for anyone.
Boston Globe writer Scott Kirsner tested the service last week and saw even faster turn around - his documents were available on the Pixily website in one day and returned to him in paper form in two days after sending them. That's pretty awesome.
The other day I was sitting in the bank watching a clerk copy information off a paper bank transfer to initiate a new wire transfer. Being a busy person I hate inefficiencies, and this was just plain bad.
When I asked why the bank didn't use an electronic copy to speed up the process, the clerk replied
that using an electronic copy can create mistakes and cause liability for the bank. In the same way that people are mistrustful of
electronic elections, they believe that a human being copying from a piece of paper is less prone
to make mistakes than doing the same thing electronically.
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