pre - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/pre en Copyright 2010 Richard MacManus readwriteweb@gmail.com Sat, 20 Mar 2010 10:30:00 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Palm Pre Owners Like Their Phones, Take That Apple A new survey of Palm Pre and iPhone 3Gs owners found that Pre owners like their phones, though not as much as iPhone owners like theirs. It's no surprise that Apple has its fans, but if you've been thinking about getting a Pre - maybe you should.

The survey was performed last week by RBC Capital and ChangeWave Research and first reported on by Philip Elmer-DeWitt at Fortune. While 99% of iPhone owners surveyed said they were satisfied and 82% said they were "very satisfied" - those numbers were 87% and 45% respectively for the Pre.

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]]> The biggest complaint about the Pre was a shortage of apps (24% of people said that was a problem) and the biggest complaint about the iPhone was...AT&T. Shocking! The sample size for the survey was small - only 40 Pre owners were talked to - but who among us gets to casually ask 40 owners of a Pre how they feel about their phones?

preDevCamp.jpgThere's lots of reasons to consider a phone other than an iPhone, but if you were hoping that a Pre wouldn't suffer from the battery life issues Apple's phones do - this survey says you're out of luck. So far Palm hasn't been in the news for a heavy-handed app policy like Apple has, but the control Apple exercises over the software you can run on your own phone is pretty maddening.

Meanwhile, at least one study last week argued that more and more developers are building apps for Android handsets. Palm Pre developer events are going on all around the world, though, so expect to see more apps for that platform quickly.

Happy customers and more app developers on other platforms is great news. Effective competition is one factor that could contribute to Apple's getting over itself and of course to mobile innovation in general.

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http://www.readwriteweb.com/archives/palm_pre_owners_like_their_phones_take_that_apple.php http://www.readwriteweb.com/archives/palm_pre_owners_like_their_phones_take_that_apple.php Mobile Fri, 14 Aug 2009 10:12:58 -0800 Marshall Kirkpatrick
Palm Silences Talk of Tethering Palm's new Pre smartphone is supposed to be remarkably easy for developers to work with but this weekend the company reached out to one such community and demanded they shut down any discussion of one of the most hoped-for software developments - tethering the Pre to laptops for mobile wireless internet access. Apparently, you will pay for multiple internet subscriptions and you will not use cell networks for regular internet access without paying an additional subscription beyond your phone's voice and data fees!

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]]> The owner of PreDev.wikidot has posted a notice saying that Palm contacted the forum and requested that all references to tethering be removed for the duration of Palm's apparently delicate though exclusive relationship with Sprint. The forum has complied. Palm's position is not entirely impossible to relate to, but it sure seems like a loss for innovation.

From the announcement:

"We have been politely cautioned by Palm that any discussion of tethering during the Sprint exclusivity period (and perhaps beyond--we don't know yet) will probably cause Sprint to complain to Palm, and if that happened then Palm would be forced to react against the people running the IRC channel and this wiki. We want to retain a good relationship with Palm, hence we are not allowing discussion of tethering on the IRC channel, or in this wiki. Note that Sprint does not have a plan available for use with the Pre which allows tethering under the Terms Of Service. Once there is a version of the Pre available for a carrier that does allow tethering, or an unlocked GSM version, then we may be able to change this policy."

As Bill Ray points out in good coverage at the Register, developers grow frustrated when the hardware they've purchased can't be tinkered with to their hearts' content. Users certainly lose out when that's the case. Fortunately almost any control over hardware can be broken - but what do you do when the hardware vendor cracks down on conversation about open use of the technology around the web?

It certainly seems like a recipe for ill will between Palm and developers, but Google's Android team made a similar move when it pulled all tethering apps from the Android store this spring at partner T-Mobile's behest.

Mobile developer Jason Grigsby argues that it's not just about big bad carriers and revenue. "Carriers have a delicate balancing act between the desire for more data and services revenue and the fact that their networks can't handle huge increases in data usage," he told us. "Everything is a compromise in this space."

We're more sympathetic with consumers demanding more data and developers seeking to create wondrous new innovation on top of that increased flow of data and hardware than we are sympathetic with carriers struggling to fill and monetize that demand. We understand that telcoms have made huge investments already that they must recoup, but it sure seems like they have invested too little and are making too much money off of service that few consumers are satisfied with. Imagine if the electricity companies in this country were hated as much as the telcom carriers. They aren't, so we suspect it doesn't have to be this way.

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http://www.readwriteweb.com/archives/palm_silences_talk_of_tethering.php http://www.readwriteweb.com/archives/palm_silences_talk_of_tethering.php Mobile Mon, 15 Jun 2009 08:58:58 -0800 Marshall Kirkpatrick
LikeMe Brings Social Recommendations to Pre, but Can You Trust their Reviews? LikeMe, a social recommendation site similar to Yelp.com lets users rate and review local businesses, attractions, restaurants, and clubs. After you join the service, you can upload info about yourself, your favorite places, and your favorite things to do in order to kick start the service's personalized social recommendation engine.

Now the app joins a handful of others (really, just a handful) on the new Palm Pre. But before you go and download this one, there's something you need to consider about LikeMe: their reviews may be compromised.

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]]> At the beginning of this year, LikeMe came under fire when it came out that a lot of the reviews on the site were written by ad representatives for Village Voice Media (VVM), owner of over a dozen weekly papers and a LikeMe partner. The reviews, all good of course, focused on businesses that advertised in the VVM papers. Talk about a conflict of interest!

LikeMe on Pre

It's a shame, to be sure, that the quality of this app's content still remains under question as they launch their latest offering on the Pre, a device that certainly needs as many apps as it can get. The LikeMe app even has some great features that take advantage of exclusive Pre functionality, like the ability to send recommendations via MMS straight from the app to friends in your phone's contact list.

The webOS application also uses Pre's GPS service to identify nearby places that have been recommended by your friends and people like you. You can use the GPS feature to share your location with friends, too, turning LikeMe into a combo of a Yelp-like service and a mobile social network of sorts.

Six Months Later, the Questionable "Reviews" Remain

Unfortunately, the accusations about the reviews (or perhaps we should call them "ads") comprise the integrity of the site and make us question the quality of its content. Although we're sure nearly all review sites that rely on user ratings have some outside manipulation going on thanks to business owners who want to counter negative reviews, in this case the manipulation is more of an inside job. And the reviews that were called out in January as being suspect are still on the site today, so obviously the company either thinks they've done nothing wrong or they don't think anyone will know.

Given the small number of apps available for Pre, LikeMe has an opportunity to gain a foothold there due to a lack of competition. Perhaps that's really why they decided to launch exclusively on the Pre - not because of "its ability to multitask and unique points of integration," as their press release says.

But at this point, we think maybe Pre users would be better off opting for the mobile Yelp site instead.

UPDATE: Response from LikeMe:

"Here's the deal...in the beginning we used friends and family to start populating the community. That included VVM personnel and some people from the ad side.

But, LikeMe.Net is not like Yelp. There's no preference with regard to placement of inside words, no front-loading with positive reviews for that category. Recommendations appear for you purely based on the similarity algorithm. Inside words/recommendations are going to present themselves in the order of people most like you. So if the filter determines that you are really like the ad sales rep, you will be presented with those recommendations eventually.

Now that we have 25,000 members, one person or even a handful a people are not enough to tip the scales for placement given the way our algorithm works.

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http://www.readwriteweb.com/archives/likeme_brings_social_recommendations_to_pre_but_can_you_trust_it.php http://www.readwriteweb.com/archives/likeme_brings_social_recommendations_to_pre_but_can_you_trust_it.php Mobile Tue, 09 Jun 2009 08:12:08 -0800 Sarah Perez
Why Hasn't Anyone Developed a Great Mobile Contact Manager? One of the biggest features of the highly-anticipated Palm Pre is the contact and calendar management system called "Synergy." With this new functionality, your Facebook, Google, AIM, and/or Microsoft Exchange contact data is merged together, de-duped, and made available to you within your phone's contacts.

While it's great to see a mobile device include out-of-box functionality for contact import from webmail and social networking sites, there's still a major problem with this type of syncing: no filters. You see, most people don't want their entire contact list from any online resource dumped into their phone. The reason is simple - we just don't phone all our online friends.

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]]> Contact Sync: Too Much of a Good Thing?

Think about who you've friended on Facebook. Unless you've been extremely selective, I can guarantee you that you have more than a small handful of what can only be called casual, online acquaintances. Maybe they're people you know from around the 'net or maybe they're those old high school friends who wanted to catch up. Either way, what they're not is people who you need on speed dial.

Now think about who's in your Gmail address book. If you've been with Gmail since the beta days (oh wait, they're still in beta...ok...the private beta days), your address book there is probably over-crowded with hundreds if not thousands of random email addresses belonging to people you don't know, bots, and auto-responders. Hardly the kind of data you'd want in your phone.

And yet, on the Pre, all this data is being dumped into your device without any sort of advanced filtering going on. That would almost be OK if the phone also offered some sort of "favoriting" or filtering mechanism after the data is loaded so you could see different views of your contacts, but instead, they're just all there. Instead of a simple, compact list where it's easy to find your actual contacts, you have no choice but to start typing to find someone by name. There's simply too much data for scrolling to be worthwhile.

All-or-Nothing is Good for Nothing. Why Can't We Sync Lists?

This problem isn't limited to the Pre alone. Android pulls in all your Gmail contacts and some of the contact apps for iPhone which sync with Facebook like MyPhone+ for Facebook (iTunes URL) just dump your friend list data in its entirety, too.

This is a shame, especially considering that both Google and Facebook as well as many other webmail services offer ways to create contact lists or, as they're called in Facebook "friend lists." But why isn't there a program that lets you pick and choose which lists come into your phone? Why is it all-or-nothing?

Call, Email, or Text...What about Tweet, Wall Post, and Share?

But too much of a good thing isn't the only problem with contact management programs today. There's also the fact that they only let you communicate in traditional ways: call, text message, or email. Why don't contact managers offer features that let you send a tweet to your friend? Or post something to their Facebook wall? These new types of public communication are just as important as the old ones.

Phone calls and texts are great for private, personal chats. Emails are better for sharing info - especially attachments - and communicating with business colleagues who don't need to be bothered with small talk. But Twitter and Facebook let you share something with a friend...and also with a network. On Twitter, that's a more public type of sharing (if it's an "@" reply, that is) and on Facebook, it's somewhat public, but with a closer network of friends.

Then there's the issue of multimedia sharing. Why can't I post a video recorded with my phone to YouTube at the same time I send it to my friend's phone, or do the same for a photo and post it to flickr, MMS, or another device?

The closest application we've seen to offer this sort of functionality is Asurion's social address book, which debuted at DEMO 09. Unfortunately though, the app is limited to Android phones and is still in private beta.

Developers: Enough with the Twitter Apps, Build this Instead

With all the growth taking place in social networking sites over the past few years, the ability to incorporate the social element more deeply into our phone's contact list is an area that is crying out - perhaps even screaming - for innovation. But instead of building something useful like this, so many of today's developers seem too content to create yet another Twitter application,or even clones of ones that already exist!

Why isn't someone working on an address book application that will blow Palm Pre's "Synergy" out-of-the-water? We want to see something that makes the Pre look behind the times. We want to see something powerful and, oh, while you're at it...cross-platform too. (Cough, iPhone first please, cough). If someone out there is building this app, please let us know. We'd be the first to sing its praises.

Image credit Palm Pre: forum member retroremakes

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http://www.readwriteweb.com/archives/why_hasnt_anyone_developed_a_great_mobile_contact_manager.php http://www.readwriteweb.com/archives/why_hasnt_anyone_developed_a_great_mobile_contact_manager.php Mobile Thu, 04 Jun 2009 10:05:01 -0800 Sarah Perez
Palm Pre: Like the iPhone, But Also Not If there was any doubt that the upcoming Palm Pre is being poised as an iPhone competitor, some recently discovered documents about Palm's financial plans can put those thoughts to rest. According to Palm's Subscription Accounting plan for the Palm Pre (PDF link), all revenue and expenses for the device will be distributed across 24 months - the required 2-year contract period for new Pre owners. What this means is that Palm will account for device sales immediately, but plans to use the subscription fees to fund ongoing R&D efforts. For Pre owners, the documents promise "new software features free of charge." Sound familiar? It should - it's the same accounting model used by Apple for their iPhone.

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]]> But while Palm's subscription accounting plan mimics that of the iPhone, statements from the company's CEO prove Palm has other intentions for their webOS platform - and Pre is only the beginning of their efforts.

Free Updates, Just Like the iPhone

With subscription accounting, a company can use the revenue generated from the subscription service and spread it across the life of the service while revenue generated from the device is accounted for immediately. This allows a company to present a gradual increase in revenue as more devices are sold. The revenue generated from the subscription service can then be used for other things, and in Palm's case, those other things will be ongoing R&D efforts leading to improvements to the phone.

For Pre owners, this means they, like iPhone and iPhone 3G owners, can expect to receive free software updates for as long as they have the phone under contract. (This is also why iPod Touch owners have to pay for their updates.) In other words, whatever the Pre looks like upon launch, it's only going to get better.

Not Just One Handset: More WebOS Phones Coming

Another interesting note from these new documents is the fact that, when referring to these promised updates, Palm didn't just say they were for the Pre. Instead, the documents state that the free updates will be for "customers of its webOS products, including the recently announced Palm Pre."

That statement points towards Palm's intentions to build an entire product line built on the webOS - something that was basically confirmed Thursday when, on a conference call with analysts, Palm Chief Executive Edward Colligan promised that a road map of smartphones and an entire application ecosystem was in the company's future.

This is where Palm differs from Apple. Apple built one software base and installed it on one handset, albeit one that has seen hardware upgrades over time (i.e. iPhone to iPhone 3G). Palm, however, is envisioning a software product line that can extend itself across a variety of handsets. For customers, this means more choice when it comes to handsets. And for Palm, they hope this ecosystem will return the company to financial stability - just like they had back when Treos ruled.

If Palm fumbles in any way, it could be the end for their company. Let's hope that's not the case. Anticipation for the Pre is high - all Palm has to do is deliver.

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http://www.readwriteweb.com/archives/palms_pre_like_the_iphone_but_also_not.php http://www.readwriteweb.com/archives/palms_pre_like_the_iphone_but_also_not.php Mobile Fri, 20 Mar 2009 06:14:23 -0800 Sarah Perez