scheduling - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/scheduling en Copyright 2009 Richard MacManus readwriteweb@gmail.com Sat, 21 Nov 2009 05:00:00 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss OpenConferenceWare is Beautiful Software for Events OCWlogo.jpgAn open source development team in Portland, Oregon has released OpenConferenceWare, a sophisticated free package for processing event session proposals and displaying event schedules. Igal Koshevoy and Reid Beels built the system and put it on display as the scheduling system for the forthcoming Open Source Bridge conference, Portland's response to losing the popular O'Reilly event OSCON to San Jose, California.

Events planners would be well served to check out the software; it's not just free and extensible, it's also quite full-featured right out of the box.

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Developers familiar with UNIX and Ruby on Rails will be able to use OCW right away. Features include support for OpenID, extensive access to data and feeds, sub-events and personal, shareable schedules.

If you like the scheduling service Sched.org that was popularized at SXSW, but would like to build out an even more sophisticated system for yourself, OpenConferenceWare could be a good option. We learned about it on the Portland local tech blog Silicon Florist.

"Events scheduling 2.0" apps are not uncommon in the tech industry (Pathable is another well known cutting edge app in this market) but Koshevoy and Beels have said that their goal in making OpenConferenceWare a free and open source is "to empower other people so they can better organize and participate in more events that support free sharing of information, open society, and involved citizenry."

A little navigation around the Open Source Bridge conference schedule shows that such a package can be not just empowering for organizers and developers, but very pleasing for users as well.

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http://www.readwriteweb.com/archives/openconferenceware_is_beautiful_software_for_event.php http://www.readwriteweb.com/archives/openconferenceware_is_beautiful_software_for_event.php NYT Thu, 04 Jun 2009 13:57:36 -0800 Marshall Kirkpatrick
Setster: Let Your Clients Pick Their Own Appointment Times Setster is a new service, still in beta, that allows businesses to let their clients or customers book appointments with them directly through an online calendar widget. Setster supports working with multiple employee calendars (which they call providers) on the same login, as well as a catalog of services a client can choose from and a couple of different widget styles.

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]]> Online calendaring is great, but there are some types of jobs that require a lot of calendar interaction between the employees and the clients that aren't well-served by what's out there in the Web 2.0 space, for example realtors and health spas. Traditionally, a live receptionist has had the duty of maintaining the various employee calendars of these types of businesses, but being able to automate this process online may become more important, especially in this economy. In addition, there are some roles where the organization may not be large enough to warrant a full-time receptionist, like a hairstylist working for themselves.

This is the problem that Setster was designed to solve. On the back end, once registered, the Setster user can set up their business information, work hours, service providers, basic services with cost if any, choice of widget style and maybe some important clients. Users can also manually enter appointments on the calendar once everything else is set up, as well as approve, make changes to, or reject unverified or unconfirmed appointments. On the front end, users are given a Setster URL that they can give to their customer to schedule appointments, or they can take the widget code and embed it in their own business web page.

From the client end, there is access to a very simple-to-use widget either from the business web site (after set-up) or the Setster provider-specific site, where a client can choose an appointment time and fill out the rest of the details, and then click on an email confirmation link. The service takes care of reminding the provider (the Setster user) of the appointment and confirming it on their end. Alerts can also be set for important appointments.

Finally, the site has been tuned to also work with small business that may have several employees all with busy calendars. One login allows selecting which employee calendar to look at, and choosing the next available appointment slot either for one employee specifically, or across all the calendars (first available). This can be a great help in a business like a hair salon where the customer may not need to choose the same person each time.

There are a couple of downsides to be considered. First, there doesn't seem to be a way to import or export calendar data from Setster. It seems to assume that a company will start off using this software and love it so much they will never want to migrate to anything else. Second, the site indicates that the service isn't going to be free, or that perhaps there will be tiered pricing. However, we couldn't find any suggestion for how much it would cost to use Setster after it emerges from beta, so you might want to get signed up and test it now if the concept appeals to you.

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http://www.readwriteweb.com/archives/setster_lets_clients_pick_their_own_appointment_ti.php http://www.readwriteweb.com/archives/setster_lets_clients_pick_their_own_appointment_ti.php Mon, 30 Mar 2009 14:37:13 -0800 Phil Glockner
TimeBridge Thrives on Scheduling Your Time TimeBridge is a San Francisco-based startup focused on making it easy to schedule meetings and appointments. In a relatively crowded market, the product has managed to show impressive growth over recent months, this week surpassing the 200,000 user mark, with over 12,000 businesses using the service.

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]]> TimeBridge recently announced its product's ability to sync with Apple iCal as well as with established calendar apps such as Google and Outlook. There has been speculation about the possibility that such rapid growth has been partly achieved through questionable means, specifically by one's contacts being mass emailed when Google Calendar is synced with TimeBridge's calendar. We tried to replicate this scenario, getting to the point at which TimeBridge supposedly sends out these invitations; although it is possible, you are given absolutely every opportunity to ensure that invitations are not sent out.

TimeBridge's stand-out feature is the simplicity with which it gives recipients alternative times and dates for each appointment. The appointment organizer sends out invitations with five optional times, and attendees are requested to select "Yes," "No," or "Best." If a particular time appears to be the "Best" for all attendees, TimeBridge will automatically set it as the time of the appointment. Otherwise, TimeBridge notifies the organizer of the alternatives and awaits confirmation.

We'll go into TimeBridge and other scheduling applications, such as Doodle and Tungle, in more detail in an upcoming post.

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http://www.readwriteweb.com/archives/timebridge_thrives_on_scheduling_your_time.php http://www.readwriteweb.com/archives/timebridge_thrives_on_scheduling_your_time.php Enterprise Fri, 19 Dec 2008 06:00:00 -0800 Zee