transparency - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/transparency en Copyright 2009 Richard MacManus readwriteweb@gmail.com Sun, 22 Nov 2009 19:36:29 -0800 http://www.sixapart.com/movabletype/?v=4.23-en http://blogs.law.harvard.edu/tech/rss Cartoon: Dressed for Success Think of this post as a mashup of two of my favorite social media books: Naked Conversations meets Tactical Transparency.

And in the interest of transparency, I should disclose that I thought about slipping my Amazon affiliate code into those links, but decided not to.

]]>Sponsor

]]> As well, I should disclose that I'm surprised to discover I can become a tad embarrassed about drawing someone clad only in the clothes they were born in. And that I cartoon partly because of a neurotic need for attention. And that I dismissed two other ideas before drawing this one because they weren't quite social media-y enough, and a third because I suspect Gahan Wilson drew it a few decades ago.

I submit all of this in support of a theory of mine: that the future of corporate communications lies in boring audiences into submission through sheer information overload. Radical transparency and tactical transparency, you've met your match: tedious transparency.

Feel free to try it out in the comments below.

More Noise to Signal.

]]>Discuss]]>
http://www.readwriteweb.com/archives/cartoon_dressed_for_success.php http://www.readwriteweb.com/archives/cartoon_dressed_for_success.php Cartoons Sun, 13 Sep 2009 12:00:30 -0800 Rob Cottingham
Got a Minute? Set Some Government Data Free With TransparencyCorps Have you got a few minutes to spare to help make government activities more transparent? Watchdog organization The Sunlight Foundation launched a new project called TransparencyCorps today. Modeled after Amazon's Mechanical Turk, the project asks visitors to perform small tasks that a human can do better than a machine. The first two tasks include summarizing congressional earmark requests in a form and uploading a photo of yourself calling for increased openness in government.

The innovative system is a pleasure to use and is being open sourced for other organizations interested in crowdsourcing similar tasks. You can honestly do something useful and important in 5 minutes or less on this site.

]]>Sponsor

]]> TransparencyCorpsScreen.jpgThe earmark summary task starts by running earmark request documents through an automated system to fill out a few key data fields, then asks multiple Transparency Corps users to verify and complete the summaries. Once those fields, like money requested and address of recipient, are filled out - then the data will be available in a structured format. That means it will be easier to search, analyze, visualize and mash-up. That's right - your spare minutes could be turned into structured government data for watchdogs and developers to work their magic with. Structured government data enables all kinds of research to be done, including discovery of patterns of official activity that need scrutiny and change.

TransparencyCorps participants get points for every small task they do and can get themselves on a charming leader board of "transparency leaders." It's all very cute but this really is important work to be done.

We'd love to see an iPhone app to do this kind of work while waiting for the bus or in the line at the grocery store. How about a Facebook app that pushes out notifications to our friends' newsfeeds: "I just took 2 minutes and summarized a congressional earmark request to fund an environmental study of a proposed industrial park!"

Unlike Mechanical Turk, where there are scads of workers because they get paid small sums, TransparencyCorps volunteers are unpaid. Promotion will no doubt be the site's biggest challenge. If ease of use can be maximized and some effective promotion done, we think this could be a really great project.

]]>Discuss]]>
http://www.readwriteweb.com/archives/transparencycorps_lets_you_perform_small_tasks_for.php http://www.readwriteweb.com/archives/transparencycorps_lets_you_perform_small_tasks_for.php Crowdsourcing Tue, 30 Jun 2009 10:46:09 -0800 Marshall Kirkpatrick
VIDEO: BlogTalkRadio's John C. Havens on Transparency & Best Practices for Brands As the sun set behind Manhattan's skyline, the Internet Oldtimers worked their way through a healthy number of vodka tonics on the roof of the Roosevelt Hotel. These guys had nothing to prove: They'd earned their stripes over ten to fifteen years each of online money-making.

Here, we caught up with John C. Havens of BlogTalkRadio, and he shared insights from his recently released book, Tactical Transparency. Sometimes, a filter on honest sharing in social media can benefit everyone involved, particularly where brands are concerned.

]]>Sponsor

]]>

The book, a collaboration with PR oldtimer Shel Holtz, involved years of work and dozens of interviews with social media leaders. All the interviews are available as audio downloads on this BlogTalkRadio page, as well.

For more real-world insights that work, check out the Internet Oldtimers Foundation site. Also, we've uploaded a few pics from the delightful event on Flickr.

]]>Discuss]]>
http://www.readwriteweb.com/archives/video_blogtalkradios_john_c_havens_on_transparency.php http://www.readwriteweb.com/archives/video_blogtalkradios_john_c_havens_on_transparency.php People in Tech Tue, 02 Jun 2009 19:00:05 -0800 Jolie O'Dell
Obama Falling Short of Promised Online Openness; Does it Matter? When he came into office Barack Obama made sweeping changes in favor of transparency in general and openness on the web in particular. One important promise the administration made has not been kept, however, according to a study released this week.

On the day the Presidency changed hands the White House made a blog post that included a promise that all non-emergency legislation would be posted online for five days before the President signed it into law so as to "allow the public to review and comment before the President signs it." That hasn't happened so far; Obama has signed 11 bills into law and only 1 spent 5 days online between Congress and his office. Now some observers say it doesn't matter and that it was a wrongheaded promise in the first place.

]]>Sponsor

]]> Tracking the specific bills and the dates they were posted online was done by the Cato Institute's Jim Harper. He's posted an excellent chart with links to the specifics here.

Harper summarized his findings as such:
harpercredit.jpg

Of the eleven bills President Obama has signed, only six have been posted on Whitehouse.gov. None have been posted for a full five days after presentment from Congress.

One bill, the DTV Delay Act, was posted after it was cleared for presentment by Congress February 4th, with the President signing it February 11th. This arguably satisfies the five-day promise, though presentment - a constitutional step in the legislative process - would be a better time to start the five-day clock. (Congress presented it February 9th.)

Several times the White House has posted a bill while it remains in Congress, attempting to satisfy the five-day rule. But this doesn't give the public an opportunity to review the final legislation - especially any last minute amendments. Versions of the children's health insurance legislation, the omnibus spending bill, and the omnibus public land management bill were linked to from Whitehouse.gov while making their ways through Congress, but not posted in final form.

Does This Matter?

The Sunlight Foundation's Paul Blumenthal points to a Google Groups discussion where Cato's Harper discusses his findings with prominent NYU Professor Clay Shirky and others.

Shirky argues there that posting legislation online for 5 days between Congress approving it and the President signing it is of very limited utility. He says in fact that transparency would be more appropriately applied to bills while they are in Congress, and the 5-day promise of posting before the President signs bills did more harm than good.
shirkycreditbest.jpg

...the place the Founders decided to host most of the "system gaming" is in Congress, where factions are to be contained, to contend with the construction of legislation before it goes to the White House.

That's where legislative transparency might make a difference. I think the Obama promise was meant to model the appropriate attitude towards transparency, but I'm willing to bet that they've made implementing useful (read: legislative) transparency harder, because they've tried to demonstrate its efficacy in a place and manner that won't produce many good outcomes, and it will be hard to extrapolate from that to the idea that transparency will be good elsewhere in the system.

In response Harper writes that legislators would be much more cautious about throwing in last minute wasteful spending if they knew their work was going to sit out in the light of day for 5 days before it got signed. He also argues that it's important to hold the President to his campaign promises.

What do you think? Is it important that legislation be posted on the web for 5 days between when it's completed by Congress and when it's signed by the President? It's one thing to applaud Obama's use of the web and historic stance of transparency, but when it comes down to brass tacks - there are tactical decisions that need to be thought through. Presumably there are some things about using the web from the White House that the new administration is going to learn on the fly. Making a promise to take a particular step and not doing it at all doesn't seem good though, and arguments like Shirky's could have been foreseen before the promise was made.

]]>Discuss]]>
http://www.readwriteweb.com/archives/obama_falling_short_of_promised_online_openness_do.php http://www.readwriteweb.com/archives/obama_falling_short_of_promised_online_openness_do.php NYT Fri, 10 Apr 2009 11:47:36 -0800 Marshall Kirkpatrick
Google Announces Measurement Lab: New Initiative to Expose Traffic Shaping and Throttling by ISPs measurelab_logo.jpgA number of ISPs have lately started to clamp down on peer-to-peer networks and are actively restricting heavy usage of 'unlimited' connections. For users, however, there is very little transparency in this process and it can be very hard to figure out if an ISP is actually actively throttling a connection or preventing certain applications from working properly. In reaction to this, Google, together with the New America Foundation's Open Technology Institute and the PlanetLab Consortium announced the Measurement Lab, an open platform for researchers and a set of tools for users that can be used to examine the state of your broadband connection.

]]>Sponsor

]]> In the course of 2009, Google will provide researchers with 36 servers in 12 locations in the U.S. and Europe that will allow them access to a widely-distributed number of servers and data for examining broadband connections and the way ISPs are manipulating them. At the same time, Google is also hosting a set of tools that allow users to examine their own broadband connections.

Check Your Own Connection

For now, Google has made three tools available to users that are running on the company's servers in Mountain View. A basic networks diagnostic tool lets you test your connection speed, while the aptly named Glasnost checks if your BitTorrent transfers are being blocked or throttled. A network path and application diagnosis tool allows you to run some basic, low-level diagnostics on your broadband connections.

Google will also soon host DiffProbe and NANO, two tools that are especially geared towards examining whether an ISP is selectively degrading performance for a subset of users or a certain application. DiffProbe can also examine whether an ISP is giving priority to certain kinds of traffic.

The data gathered by Measurement Lab initiative will be made public.

Google and Net Neutrality

These tools, of course, are not new (Google is just hosting them for the researchers), but it is interesting that Google is putting its weight behind these efforts through the Measurement Lab. In the announcement, Google doesn't directly take sides on the net neutrality issue, but instead, the announcement refers to the importance of keeping Internet users "well-informed about what they're getting when they sign up for broadband." It is also interesting to note that the announcement on the Google Blog was coauthored by Vint Cerf, the "father of the Internet" and Google's Chief Internet Evangelist, which puts even more weight behind the importance of this initiative for Google and the message the company wants to send by supporting this project.

For the first time in three years, net neutrality will once again be discussed by the U.S. House of Representatives today, so it seems safe to assume that this announcement was timed to coincide with this.

glasnot_results.png

]]>Discuss]]>
http://www.readwriteweb.com/archives/google_announces_measurement_lab.php http://www.readwriteweb.com/archives/google_announces_measurement_lab.php News Wed, 28 Jan 2009 12:32:07 -0800 Frederic Lardinois
Validas May Have The Perfect Recession Pitch Start-ups should have a simple value proposition that is easy to understand. In a recession, that proposition should be "we save you money, NOW". Or maybe, a tad harder, "we bring you new revenue, NOW". With the emphasis on urgency. You can always save money by making sacrifices. But if you can save money by simply reducing a bill, without reducing the service, who would not do that? That is what Validas says they can do: "lower your wireless cell phone bill". You can cut your landline bills by using Skype, but don't you just love figuring out all the ways your cell phone company manages to increase your bill?

]]>Sponsor

]]> This Is For Small Medium Business

Validas is ideal for the SMB (Small Medium Business) market. That includes all the bootstrapping Gritty Entrepreneurs as well as the VC funded start-ups that just got the "cut costs" memo from their pals at the VC fund. But it is also the 27 million Small Medium Businesses that employ 50% of Americans.

Validas can be used by a consumer. But an individual can probably spend a few minutes and figure it out themselves.

Nor is Validas ideal for Fortune 500. They can get the data from the carriers in a form that they can analyze any way they want, they can employ people to haggle with the carriers and have the clout to get results.

What if you are the CEO with 20 employees? You have other priorities. You can tell your Admin/Finance person to do it, but maybe his priority should be chasing receivables? You can tell all 20 of your people to figure out how to reduce all their cell phone bills? Well, if you are the kind of CEO that sprays employees with constant priorities that all get ignored, you could employ consultants to do it, but their fees might outweigh the savings.

Automating A Small Boring Job

Validas does what you would do if you took the trouble or if you employed somebody to do it. They just automate it, so they can do it fast and efficiently and thus make money in the process.

This is boring and it is small. So it should be really easy. It should fit into that quadrant that is Minor Impact/Easy To Do.

That is easy to say, but hard to pull off. Validas has the experience to deliver this. The founders, Tom Pepe and Todd Dunphy, left their safe jobs at Verizon Wireless to start Validas. They know all the tricks that carriers use to get those extra fees.

How It Works

To use Validas, you will need to be set up for online billing. Online billing is free from your carrier and you do not need to cancel your paper bill to use Validas. You can use Validas for bills from: AT&T, Verizon, Sprint, T-Mobile, and US Cellular.

Then you upload to Validas and view your potential savings. You can download this information into Excel or print out the reports.

Validas claims that the Current Average Yearly Savings Per Customer = $505. Presumably that is not per user and is for a small business of some type.

Validas pricing is simple, with various plans. The one they promote as best value costs $24 for 24 reports, audited every month. So that would work for a 24 person company. You can test it out with a $5 One Time Audit.

Validas fits the trend we are seeing of a return to simple "every day low prices" rather than fancy Freemium models supported by advertising. If it has value, charge for it.

The End Of Information Asymmetry

Validas looks like it is part of a big trend towards transparency, the end of "information asymmetry" that we noted in our Ten Trends To Bet On For Your Most Audacious Start-Up. We have seen start-ups doing this well in the car market. We suspect we will see more in financial services. In all cases, the start-up takes the side of the small buyer to get better deals from a large seller. Validas is a welcome entrant in the cell phone market.

]]>Discuss]]>
http://www.readwriteweb.com/archives/validas_the_perfect_recession_pitch.php http://www.readwriteweb.com/archives/validas_the_perfect_recession_pitch.php Enterprise Fri, 31 Oct 2008 19:25:57 -0800 Bernard Lunn
10 Micro Trends to Bet on For Your Audacious Startup Credit crisis. Blah, blah. Cut costs. Blah, blah. Don't you just love it when you get an alarm call from your hotel at 9.15 when your meeting is at 9.00? At ReadWriteWeb we have been sounding alarms about the economy for a year (here, here, here and here...enough already), suggesting strategies to cope with the coming downturn.

But what about now? This is the time to be audacious. The world has changed, totally and irrevocably. Change is the entrepreneur's friend.

]]>Sponsor

]]> Forget About Tsunamis, It's The Little Waves That Matter

I call these Micro Trends. They are not the big obvious trends that everybody is riding - such as mobile, online advertising, search, social networking, globalization etc. If you spotted those 10 years ago, great. Now it is too late. Think surfing. If you see the wave building early on, you get a chance to ride it. If you catch it too late, you get crushed.

How Does The Last Few Weeks Change This List?

For some time I have had a list of Micro Trends on my personal blog. It seems a good time to revisit them to see what might change based on the global credit crisis.

1. Transparency. This wave has been building for a while, but it just got a big boost by recent events. Transparency in financial markets obviously. Then there is Obama's Google for Government initiative. Some of the smartest recent startups we have seen use a mix of technology, insight and hard work to expose the inner working of industries to eliminate information asymmetry and get lower prices for buyers. You can bet that there will be more.

2. Relocalization. We have already written about this here. Tough times will accentuate this trend. The solutions are not obvious (so Momentum VC won't touch them), they could be game changing.

3. Reduced power of gatekeepers. This relates to Transparency. Reduced information asymmetry reduces the power of gatekepeepers/intermediaries/tollbooths. The Financial Services industry is the mother of all gatekeepers. The Economist states that in the early 1980s, the financial services industry accounted for 10% of GDP, but last year it rose to 40%. One change arising from the recent turmoil we can be totally confident about is that the current financial services intermediaries are weakened and new models will arise. Who will do a craigslist on the financial services industry (or at least segments of that vast industry)?

4. Micro-trend Slopes replace Chasms. Alex Iskold started an interesting conversation about whether the Internet has made the Chasm adoption model less relevant. Biking up and down slopes may be the better analogy today. Catch a new trend and you can cruise down a slope, picking up speed effortlessly. As trend-spotting me-too ventures join the race (the Internet spreads ideas instantaneously) the slope flattens out and curves uphill. In good times, a bit of pushing gets you over the top and catching another micro trend slope on the way down. If your up slope coincides with a cyclical down turn (and we are certainly in a big cyclical downturn today), you will get a flat tire and have to carry your bike up the hill and mend it at the top. Don't worry, the other racers will have given up at that point. Starting in a cyclical downturn, make sure you are on a down slope!

5. Changing balance of power between big and small businesses. Yes we have been "banging on" about this for a long time. For the most long-winded description (sorry), read this. This could be the biggest micro trend, even a Tsunami that few people have spotted. Which the current crisis just accentuated. Which the incoming President might actually do something positive about for a change.

6. Self-organizing networks beat command and control structures. This is the story of Enterprise 2.0 - aka, social media meets the enterprise.

7. The end of mass markets. This relates to most of the other trends. Small, niche, specialist will beat mass produced. This is why Etsy may be a big winner from this Web 2.0 cycle. There are probably other opportunities around this trend.

8. Ad $$$ will flow to measurable ROI models. OK, that falls into the no-duh category! But surely Google Adwords is not the only winner in this category? There must be a better ad targeting model out there somewhere? Not better search, you can just use Yahoo Boss for search - that game was totally over well before the credit crisis. But better ad targeting that does not infringe privacy is a big winner.

9. Bubbles will form and pop faster. Bubbles are like booze. With a horrible hangover we say "never again". But guess what.... They don't reappear in the same place until a generation that was bruised has moved on. So the big bubble may be a thing of the past. But we will get lots of small ones. That is kind of like moderate drinking, actually quite good for us. My motto is "moderation in all things, including moderation".

10. The end of 11 point lists. I used to do 10 point lists until a commenter showed me this wonderful Spinal Tap video. Seriously, 10 point lists indicated limits and space on the Internet is unlimited. But then I noticed many people doing 11 point lists. In the spirit of back to basics discipline, 10 point lists will make a comeback.

Image credit: Thomas Hawk

See also: What's Next After Web 2.0

]]>Discuss]]>
http://www.readwriteweb.com/archives/startups_10_micro_trends_to_bet_on.php http://www.readwriteweb.com/archives/startups_10_micro_trends_to_bet_on.php Gritty Entrepreneurs Sun, 12 Oct 2008 14:45:00 -0800 Bernard Lunn