travel - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/travel en Copyright 2012 Richard MacManus readwriteweb@gmail.com Mon, 13 Feb 2012 16:50:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss How We Used 15 Minutes To Save $600 On Airfare shutterstock_airplane.jpgMy girlfriend and I are renting an apartment in Paris for a week this summer, which is the first real vacation I have taken since 2006, when I went to Dublin to run a marathon then spend a week recovering in Irish pubs and on Irish seashores. (Word of advice: no matter how enchanting it seems, don't rent a bicycle on the rocky Aran Islands off the coast of Galway two days after running your first marathon).

The only thing that is further in the past than my last, "real" week-long vacation was the first time I turned to Orbitz as my first and last shopping destination when booking air travel for business and the weekend getaways. According to Orbitz, the first trip I ever booked through the site was in November, 2001 when I flew from Pittsburgh to Philadelphia.

That says a lot about how good Orbitz has been at maintaining my loyalty, but not so much about my savvy shopping skills. With a pair of $1,200+ flights to purchase (based on originall search of Orbitz), I decided it was time to figure out a better way to buy airfare online.

]]> The strategy outlined below takes a few extra steps, and there are certainly similar Web sites you can turn to instead of the ones I recommend. But what amounted to less than 15 minutes of extra Web sleuthing ended up saving us more than $500 on the two flights we purchased.

Figure Out When You Want To Travel

One of the reasons for my Orbitz rut is that my travel has been largely for work and holidays. Searching multiple sites when I had specific travel dates meant there wasn't going to be much more than a couple of bucks in price variations from one site to the next.

Planning a vacation, however, meant I have some flexibility in dates. So I turned to the Matrix Airfare Search offered by ITA Software, a unit of Google. By plugging in a single date, I can see the lowest airfares for that date and the following 30 days. Within a few minutes we were able to figure out the cheapest time for our trip involved a mid-June departure.

Screen Shot 2012-02-10 at 10.21.04 AM.png

Buy Now Or Wait?

Another reason why I liked Orbitz is that if someone booked the same flight on the site for less than I had paid, they would send me a check. It's a nice little price guarantee but it doesn't protect me from price fluctuations on other sites, and it doesn't help me figure out whether or not prices are going to go down between now and my trip.

Enter Bing's travel search engine, which tried to predict whether or not flight prices will go up or down. Once we had settled on our travel dates for Paris, we searched for the same flights in Bing and tried to figure out if we should book now or later.

While the price for our Paris search held relatively steady when compared to our initial search on Matrix, note the difference in the sample itinerary I'm using for this article:

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Another nice feature about Bing is that it opened the same search in Hotwire, Travelocity, Expeida and Priceline so we could instantly comparison shop.

Track Prices

In both case, the time to buy was when we searched. But had Bing told us to wait, we could have used Yapta to track the price of our flight and even gotten text message alerts sent to our mobile phone when prices dropped.

If we wanted to bid on Priceline to see if we could shave some money off the price of the flight, the Bidding For Travel forum, as well as the Priceline and Hotwire forums on Better Bidding, are good resources for picking up pointers.

Click "Purchase Now"

As it stands, we were ready to purchase. The best possible price on a flight we could get was on Aer Lingus with a stopover in Dublin. We did one last search of the air carrier's Web site (which is often the cheapest place to look). Out of loyalty, and because I am such a big fan of getting checks in the mail, I did one last search on Orbitz.

Ultimately, Expedia had the best price. With just a little extra time we were got the price down to $904 meaning we saved close to $600 on what we would have paid for two flights on our initial search.

Photo courtesy of ShutterStock.

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http://www.readwriteweb.com/archives/how_we_used_15_minutes_to_save_600_on_airfare.php http://www.readwriteweb.com/archives/how_we_used_15_minutes_to_save_600_on_airfare.php E-Commerce Fri, 10 Feb 2012 08:30:00 -0800 Dave Copeland
Foursquaring the Hajj kaaba 150.jpgRecent images of a newly rebranded cosmopolitan Mecca show Islam's holiest site lit by skyscrapers towering over the Ka'aba, the shrine built by the Patriach Abraham and his son Ishmael. The Ka'aba is a modest but overpowering, cubed brick building, referred to as the House of God, towards which millions of Muslims turn to pray five times a day. It is also the focus of the Hajj, or Muslim pilgrimage, one of the five pillars of Islam. It is obligatory for every Muslim (who can afford it and is physically able) to perform the journey, one taken by millions of people over almost 1500 years. But the daunting new urban infrastructure proposed by Saudi Arabia has led to expressions of both pride and disgust. It has been both hailed as a needed reform and condemned as the "Las Vegasization" of the holy city of worship at the expense of Islamic heritage.

Does technology have a place in a sacred space? It seems as though there might be little choice.

]]> Sana Saeed is a writer and freelance journalist based in Canada. She holds a Masters in Islamic Studies from McGill University and is the Editor-in-Chief of KABOBfest.com. You can follow her on Twitter @SanaSaeed. Ill-thought out urban planning and cries of disgust and pride aside, technological reform has been at the heart of the Islamic pilgrimage for some time, especially as a means through which some of the burdens of accommodating millions of pilgrims could be lessened.

The Saudi government has made considerable changes within the past years to the main ritual sites to accommodate the increasingly large number of faithful who attend the annual pilgrimage. From heat-resistant marble floors to unfathomably large air conditioning units to escalators, the Ministry of Hajj has undertaken many efforts to make the journey easier as the Hajj moves into the summer. This past year, in particular however, technology and the spiritual journey have collided in an unprecedented way and may help change the shape and direction of how many pilgrims interact with the Hajj. The booming popularity of social networks such as Twitter and Facebook as well as the growth of multimedia and citizen journalism as forces of information sharing made easy (both in accessibility and use) have made the collusion inevitable. This has been bolstered by the organic and created growing need to connect with others, both known and unknown, channeled through camera-phones with impressive data plans.

Electronic Pilgrimage

Facebook photo-sharing of solemn or excited faces in front of a backdrop of a thunderous crowd of white garb with specs of color has been one of the oldest expressions of the relationship between the Hajj and social media technology. And it has grown considerably. On Twitter, many Hajjis will tweet brief reports of their experiences. Bilal Aslam, a DC native, went so far as to transcribe daily journal entries from his pilgrimage onto an online forum. According to Aslam after "seeing so many interesting and crazy events, I had to share [them] with others."

This past year, in particular however, technology and the spiritual journey have collided in an unprecedented way and may help change the shape and direction of how many pilgrims interact with the Hajj.
CNN also dedicated a section on its website to the Hajj and, making use of citizen and multimedia journalism, followed several young and old Muslim pilgrims as iReporters on the journey as they recorded their experiences.

Holy Logistics

Yet the intersection of Hajj and the internet has gone beyond just simply sharing images and sentiments of the experience. Such technology has also been used to fulfill the practical needs of pilgrims while other forms have been used to make the burdens of the journey easier. There was a concerted effort by the governor of Mecca to use new media as a means through which would-be pilgrims could gain information about not only what to expect on the pilgrimage and the sort of services provided for them, as well as learn about proper religious legal conduct.

In addition to this, other services have been arisen to help pilgrims learn about what is done during the Hajj, connect with other pilgrims and find appropriate tour groups. This past Hajj, the Saudi government sent out 3.25 million text messages per day to keep pilgrims on their ritualistic toes. Perhaps Saudi Arabia's most emphatic technological approach to Hajj this past year was the live-streaming of the entire pilgrimage on YouTube, allowing millions around the world to click open images of circumambulating pilgrims.

Yet the intersection of Hajj and the internet has gone beyond just simply sharing images and sentiments of the experience. Such technology has also been used to fulfill the practical needs of pilgrims while other forms have been used to make the burdens of the journey easier.
Mobily, a Saudi Arabia based telecommunications company, launched the Hajj iPhone application in November of this past year, which also instructs pilgrims on rituals, "supplications and day-to-day information on each ritual site." Many governments of Muslim-majority countries, or countries with considerable Muslim populations, have also started creating web pages for pilgrims leaving from these countries. These websites give information regarding available packages as well legal information and ritualistic expectations.

Among young Muslims, the Web has also become the preferred mode of finding information about traveling and booking for Hajj as well as connecting and communicating with service providers. FlyHajj.com, a recent start-up from Pakistan, helps address practical challenges faced by pilgrims, tour operators in multi-billion dollar Hajj marketplace. The online travel portal, which perhaps shows the greatest potential for the market it seeks to fill, caters to both potential pilgrims as well as tour operators who specialize in creating Hajj travel packages. Bringing together otherwise scattered information, tour groups, the website allows travelers to find affordable and appropriate packages, which include accommodation and shopping alongside travel arrangements. Pilgrims can post reviews of their experiences and connect with other pilgrims.

While many lament the new tech-savvy feel of Mecca and experience of the Hajj, they miss that technology, at least the less visually-intrusive part of it, has been, and is increasingly becoming, an integral part of the pilgrimage, both to aid the journey as well as make it more easily accessible to both pilgrims and non-pilgrims alike.

Kaaba photo by Tab59

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http://www.readwriteweb.com/archives/foursquaring_the_hajj.php http://www.readwriteweb.com/archives/foursquaring_the_hajj.php International Tue, 27 Dec 2011 12:30:00 -0800 Sana Saeed
Amtrak Adds Free Wi-Fi Along Major East Coast Routes amtrakconnect150.jpgAmtrak has announced an expansion of its free AmtrakConnectSM Wi-Fi service to 12 more East Coast routes. 60% of Amtrak passengers will now have free Wi-Fi access. Service is provided to trains via cellular data networks along the routes, and Amtrak is trying to maximize the use of existing infrastructure to expand Internet service on trains.

The high-speed Acela Express trains in the Northeast Corridor already have Wi-Fi service, as well as the Cascades line in the Pacific Northwest. By the end of 2011, Amtrak will expand Wi-Fi service to Amtrak California's state-supported trains, giving 75% of all Amtrak passengers onboard Wi-Fi.

]]> amtrak.jpgToday's expansion includes the Northeast Regional trains between Virginia and Boston - Amtrak's most popular route - and the busy Empire and Keystone lines serving New York and Pennsylvania. Other routes getting Wi-Fi are Carolinian (New York - Raleigh/Cary, N.C.), Downeaster (Boston - Portland), Ethan Allen Express (New York - Rutland, Vt.), the New Haven - Springfield Shuttle and Vermonter (Washington - St. Albans, Vt.).

Four other routes - Adirondack (New York - Montreal), Maple Leaf (New York - Toronto), Palmetto (New York - Savannah, Ga.), and Pennsylvanian (New York - Philadelphia - Pittsburgh.) - also get some Wi-Fi service in this expansion, but only select cars will have the equipment for hotspots.

"We are committed to continuing to improve and expand this service as resources and technology allow," says Emmett Fremaux, Amtrak's VP for marketing and product development. Amtrak is in negotiations with cellular companies to expand service and take advantage of 4G speeds.

Photo credit: jpmueller99

Do you travel by train?

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http://www.readwriteweb.com/archives/amtrak_adds_free_wi-fi_along_major_east_coast_rout.php http://www.readwriteweb.com/archives/amtrak_adds_free_wi-fi_along_major_east_coast_rout.php News Mon, 31 Oct 2011 11:44:00 -0800 Jon Mitchell
TripIt & Concur: When Trendy Consumer Apps Are Acquired by Enterprise Companies In January of this year, mobile travel management app TripIt was acquired for up to $120 million by Concur, a company founded in 1993 that provides "integrated expense and travel management solutions." TripIt, founded in late 2006, was one of my favorite 'web 2.0' apps. At the end of 2007, ReadWriteWeb named it one of 10 Semantic Apps to Watch. From the early days, TripIt had managed to pair its sophisticated technology with an easy to use interface. The back end was technological fairy dust, but for the user it was almost deceptively simple. As I described the app in 2007: "you forward incoming bookings to plans@tripit.com and the system manages the rest."

Last month in Seattle I met up with TripIt co-founder Scott Hintz and Concur co-founder Michael Hilton (currently Executive VP, Worldwide Marketing). I was most interested to find out how a trendy consumer-focused travel app found its way into the more rigid, paperwork ridden world of corporate travel management - and how it's faring.

]]> Why Concur Bought TripIt

Prior to approaching TripIt, Michael Hilton told me, Concur regarded the web 2.0 app as representing a sea change in the business travel industry. Mainly because TripIt was an application that was native to the smartphone. According to Hilton, who has been in the travel solutions industry for well over 15 years now, the smartphone has changed the dynamics of how people travel on business.

The innovation of TripIt, in the eyes of Concur's management, was that it gave travelers power. They felt that the app could be used to manage both personal and business trips. The idea behind the acquisition was that TripIt would enable Concur's customers to consolidate their travel data.

TripIt Was Already Eyeing Business Travel Market

The TripIt team had foreshadowed (or invited) the interest of Concur by launching a business offering in August of last year. Ostensibly this was a move designed to increase its revenue. Although the cynical amongst you might suggest it was to make TripIt an attractive acquisition target for the likes of Concur.

Regardless, it was probably a necessary move from a revenue point of view. Because although the consumer version of TripIt had a premium version for regular travelers, there was stiff competition in the consumer space from the likes of Dopplr, KAYAK and WorldMate.

So other than the obvious motivator of a big pay day, what attracted TripIt to Concur? TripIt co-founder Scott Hintz told me that from day one, TripIt was used by frequent travelers - which he said were mostly small or large business people. He admitted that it took some time for TripIt to recognize that in addition to its popular consumer offering, it could also offer benefits to employers.

In particular, Hintz told me, TripIt had a lot of requests from its users to create small business services. For example enabling office assistants, travel coordinators and others to manage the travel of other people in TripIt.

So while TripIt started out as a way to manage personal trips, the product was eventually extended to organize the trips of other people - typically in a business context.

TripIt is also now extending onto other devices; an an iPad app was launched in May.

Do You Concur With Concur Acquisition?

Much of the work currently happening between TripIt and Concur is in integrating the two services together. In May, it was announced that trips booked in Concur would be automatically copied into TripIt. The reverse data transfer (TripIt Pro to Concur) was announced at the end of June.

Overall, the acquisition by Concur was undeniably a great deal for TripIt. It got cash, stock in a larger, more stable company, and opportunities to flesh out its consumer app into a 'grown up' business one.

For Concur, it remains to be seen whether the bigco can successfully integrate a consumer-focused app into its heavily business-focused solutions. But as we all know, it's a business world increasingly dominated by online - and increasingly mobile - services. Concur couldn't have picked a better web 2.0 app in the consumer travel market, so at the very least it has smart new employees, access to sophisticated TripIt customers, and some very whizzy technology.

What do you think, was the deal a good one for both companies? What about for consumers?

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http://www.readwriteweb.com/archives/tripit_concur.php http://www.readwriteweb.com/archives/tripit_concur.php Mobile Mon, 18 Jul 2011 22:58:09 -0800 Richard MacManus
Intimidated By Travel Planning? Check Out Plnnr plnnr-150x-150.png

When it comes to traveling, I'm a terrible planner. Figuring out the logistics of going from one place to another leaves me flustered and frustrated to the point that I avoid planning at all costs. For my next trip, however, I'm going to give Plnnr a try.

Plnnr asks you for a couple simple preferences and a location and puts together a full itinerary for a trip to any of 18 cities around the world.

]]> To get started with Plnnr, you can login with your Facebook account, choose a destination and dates, and then the mood for your trip. First, you select a theme, outdoors, culture, "with kids" or a best-of selection of activities. After that, you set the "Intensity" level and the "Luxury" level and you're all set - Plnnr lays out your entire itinerary.

I gave Plnnr a quick test run for San Francisco - a city I recently moved to and still feel a bit like a tourist in - and it put together a great looking itinerary...that I may just follow this weekend!

plnnr-screenshot.png

As you can see, the entire day is plotted both as a schedule and as a Google Maps mashup, taking into account travel time, whether walking or taking a cab, and time at the attraction. Plnnr creates a day-by-day agenda for your trip but, if the itinerary generated doesn't suit you, you can change, add and subtract attractions to customize your trip.

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http://www.readwriteweb.com/archives/intimidated_by_travel_planning_check_out_plnnr.php http://www.readwriteweb.com/archives/intimidated_by_travel_planning_check_out_plnnr.php Product Reviews Wed, 13 Apr 2011 11:31:50 -0800 Mike Melanson
Rome2Rio: Travel Directions by Plane, Train & Automobile rome2rio.png

A quick little experiment for you if you haven't tried this before: Go to Google Maps and ask it for directions from San Francisco, CA to Beijing, China. Now, you wouldn't imagine any other way than to hop on a plane, right? Instead, Google figures you'd like to drive, takes you to the beach and then, somewhere around step 32, advises you to make the 3,879 kayak trip across the Pacific Ocean. While the cross-Pacific directions are a perennial joke, they're literally useless for travelers.

Rome2Rio, a site built on top of the much-loved Google maps interface, offers up directions by plane, train and automobile rather than telling you to hoof it to the beach and get to paddling.

]]> Using the site is as simple as putting in a starting and ending point and clicking a button. From there, it will offer a medley of directions to get you from point A to B. It currently has flights from more than 670 airlines, trains in Europe, China and India and driving directions and ferries around the world.

The site is launching today and, while it offers a number of flights for each trip, it doesn't appear to have a simple on-site booking functionality, which is a bit of a shame. Nonetheless, it quickly nails down the basic part of directions, letting you handle the rest from there. At least it isn't telling you to take a kayak, right?

The most useful place for Rome2Rio, it would seem, will be where it has train schedules in addition to planes. Knowing the alternatives is always great when traveling and trains can be a great (and sometimes cheaper) alternative to zipping over the landmass in between two spots.

Founders Michael Cameron and Bernie Tschirren explain the site a bit more in the following video and Cameron told us that Amtrak and Greyhound itineraries are in the plans for the future. If you have itchy feet like me, I'd bookmark this site and keep it in mind for future travels.

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http://www.readwriteweb.com/archives/rome2rio_travel_directions_by_plane_train_automobi.php http://www.readwriteweb.com/archives/rome2rio_travel_directions_by_plane_train_automobi.php Product Reviews Thu, 07 Apr 2011 08:21:22 -0800 Mike Melanson
Kayak Launches Direct Hotel Booking Feature as It Preps for an IPO kayak-logo.jpgTravel search company Kayak has just announced that it will begin handling hotel reservations itself, rather than just referring customers to its partner sites when they are ready to book a room. This marks Kayak's expansion beyond just aggregating travel information, so users can research and reserve their travel needs.

Kayak is introducing the "Book Now" feature in limited beta, but the simple booking process will be available on its website and mobile apps in the coming weeks. Customers will still have the option to book their hotel rooms elsewhere. But the move will help keep users on the Kayak site, rather than driving them elsewhere to complete their purchases.

]]> The addition of direct hotel reservations will bring Kayak into competition with the likes of Orbitz and Expedia, but it comes as Kayak prepares for an initial public offering.

When the company filed for its IPO last year, it reported that it had generated revenues of $128 million for the year-to-date, a 48% increase from the previous year. The site also said that it had seen an almost 40% increase in traffic.

But as Kayak prepares for its IPO it needs to continue to grow that revenue and traffic and to fend off competitors in travel search. The most obvious of these is Google, which is in the process of buying the travel information provider ITA Software. In order to defend itself against this, Kayak announced last week that it had partnered with Bing in order to feature Kayak data in Bing search results.

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http://www.readwriteweb.com/archives/kayak_launches_direct_hotel_booking_feature_as_it.php http://www.readwriteweb.com/archives/kayak_launches_direct_hotel_booking_feature_as_it.php News Mon, 14 Mar 2011 08:36:59 -0800 Audrey Watters
Bing Partners with Travel Search Site Kayak Microsoft has today announced that its Bing search engine has added a new partner, the popular travel search site Kayak. Going forward, Kayak will provide its flight search and pricing data to Microsoft which will be then integrated into Bing's search results. What that means for Bing users is that they will now have access to flight search data for more cities, more airports and more airlines, in more locations around the world thanks to Kayak, says Microsoft.

This is the second travel-focused update to Bing in less than two weeks, and is notable in light of Google's attempted acquisition of ITA Software, the system powering travel pricing for dozens of airlines and flight tracking sites. If that deal went through, it would strike a direct blow to Microsoft's attempt to innovate within the travel search vertical.

]]> On Kayak's side, this latest Bing partnership may impact the mapping system Kayak uses on its own website, it appears. From the company press release, Kayak says it was "already evaluating" replacing its current mapping system with Bing Maps. That's now looking a lot more likely.

Improvements to Bing Travel Searches

A kayak logo boxed

Last week, Bing introduced a small update that offered airfare information to users who type the phrase "fly to..." followed by a city name into the Bing search box. This now displays the lowest priced ticket to that destination and the dates when that ticket is available in the drop-down box that appears.

The feature is powered by the airfare prediction technology from Farecast, a company Microsoft acquired back in 2008. Farecast will continue to offer airfare suggestions like this, even after the Kayak integrations are complete.

Kayak is only one of Bing's many partnerships to enhance search results with third-party information. Currently, Bing also integrates data from Facebook, Twitter and Wolfram Alpha into its search results. It also recently introduced a feature that offers small "live tiles" to the right of its search results that pull metadata from dozens of partner websites including IMDb, Yahoo Movies, Rotten Tomatoes, OpenTable, Yelp, CitySearch, Urban Spoon, Cheap Flights, YouTube, MTV, Last.fm, Rhapsody, Pandora, MSN and others. These tiles display snippets of information you can read at a glance, without needing to click through on search results. Yesterday, it also added data from deal and coupon tracking site The Dealmap to Bing search results.

Bing, Kayak and Others Position Themselves Against Google

The partnership announcement is also notable as another move that will impact the controversial acquisition attempt by Google to acquire flight data provider ITA Software. ITA provides pricing for around 30 airlines and online travel sites, including Kayak, as well as Orbitz, TripAdvisor, Southwest Airlines, Continental Airlines, United Airlines, US Airways, Virgin Atlantic Airways and others. ITA also provides data to Bing. Because Kayak and Bing source their flight data from ITA, it's unclear why Kayak brings more data to Bing than it had previously. We've reached out to Microsoft for clarification on that point.

Update: A Microsoft spokesperson attempts to explain this like so:

Yes, both Kayak and Bing rely on ITA for key travel search features, and both will continue to do so. The objective of this partnership with Kayak is to complement ITA’s technology. The incorporation of Kayak’s comprehensive search results into Bing Travel helps increase the number of available airlines, airports and cities available to searchers.

Yes, we're still confused, too. We'll attempt to get more specifics on this point.

Update 2: Microsoft clarifies:

Kayak has more partners and thus returns a larger set of itineraries than what is available via ITA alone, providing Bing Travel with expanded coverage of cities, airports and airlines.

That means for consumers, the search results will have the same look-and-feel, but will be more comprehensive, the Microsoft spokesperson explains.

A number of travel sites, including Kayak, Travelocity, Hotwire, Expedia and TripAdvisor, normally in direct competition with each other, have teamed up in a coalition called Fairsearch to fight the proposed Google-ITA acquisition. Seeing Kayak partner with Bing is yet another important move that will impact whether or not that deal becomes a reality.

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http://www.readwriteweb.com/archives/bing_partners_with_travel_search_site_kayak.php http://www.readwriteweb.com/archives/bing_partners_with_travel_search_site_kayak.php Microsoft Fri, 04 Mar 2011 09:44:14 -0800 Sarah Perez
Hipmunk Brings a Little Ecstasy to Hotel Search and Booking hipmunkhotel150.jpgFlight search Hipmunk is on a roll. Hot off the launch of its iPhone app and the award for Best Design at Launch 2.0, the company is announcing today that it's expanding its search to include lodging.

The move makes sense as airline travel usually necessitates booking a hotel as well. And much like Hipmunk's option to let you search for flights by "agony" - that is, a combination of price, airline and number of spots - you can now look for lodging by "ecstasy." In this case, ecstasy is a combination of price, amenities, Yelp reviews, and location.

]]> hotel_ss_2.pngBut Hipmunk gives you more information than just the part of town where a hotel is located. The site's new search functionality lets you turn on overlays so you can see where fun stuff is happening - nightlife, food, shopping, tourism and even "vice." Woohoo! Ecstasy!

Search results include prices, nicely color-coded, which lets you compare them relative to the cost of an average night's stay in the vicinity.

Hipmunk isn't just looking at hotel information either. Its search includes nearby AirBnB rentals, letting you see if there are locals renting out rooms or apartments (great for longer duration stays). When you're ready to book a room, you're taken offsite to HotelsCombined.com.

Like its flight search, the new hotel search features Hipmunk's great eye for design, and pairing flight and search will make Hipmunk even more appealing for users.

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http://www.readwriteweb.com/archives/hipmunk_now_lets_you_search_for_hotels_sorted_by_e.php http://www.readwriteweb.com/archives/hipmunk_now_lets_you_search_for_hotels_sorted_by_e.php News Tue, 01 Mar 2011 09:20:28 -0800 Audrey Watters
Bing's Travel Search, So Much Better Than Google, Gets Even Better Google does almost nothing interesting in travel search. Bing offers a much more compelling travel search experience and today added a new little feature that makes me want to use it even more.

Search on Bing for the phrase "fly to..." and the name of a major destination city and you will now see an automatic display of the best dates to fly from where you are to that place, with the lowest price for a round trip ticket and advice about whether the price is likely to go up or down if you waited to buy the ticket later. It's really cool.

]]> I don't know if I'm going to change my travel dates or destination based on a difference of a few dollars, but this is at least fun. It's really fast and easy to see cheap flights and dates at various places. Click through the results and you'll see even more, much of it powered by Microsoft's very wise acquisition of airfare prediction company Farecast in 2008.

bingtravelsearch.jpg

Google has a big travel search acquisition of its own in the works of course. It's looking to buy ITA Software, but that deal is super controversial and faces regulatory challenges due to concerns about monopoly power.

Presuming Google can buy ITA, it will be interesting to see what it can come up with to wow users performing travel searches. That is ultimately, after all, what it's all about in the end.

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http://www.readwriteweb.com/archives/bings_travel_search_so_much_better_than_google_get.php http://www.readwriteweb.com/archives/bings_travel_search_so_much_better_than_google_get.php Google Fri, 25 Feb 2011 11:29:54 -0800 Marshall Kirkpatrick
Expedia Removes American Airlines from Its Ticket Listings expedia150.jpgOnline travel company Expedia removed American Airlines from its flight searches this weekend. The action is the culmination of a series of disagreements between the airline and online travel booking companies over fees. American has pressed for travel sites to cut the fees they charge in order to book flights on the airline's behalf.

Last month, American pulled its listing from Orbitz over a similar disagreement. And following that move Expedia tweaked its search module, effectively burying American flight listings. Customers could still book flights on American - if they could find them - but after this weekend, no longer. American Airlines flights are gone from the site.

]]> In a statement to The Wall Street Journal, American Airlines said that "Customers looking to compare flights or fares online should visit other travel sites such as Kayak or Priceline for the most accurate and up-to-date information." And, of course, they can book via the airline's own site.

American Airlines is the third largest carrier in the U.S., but as with all the major airlines has faced continued financial losses and sought to cut costs. These savings measures have included attempts to renegotiate booking agents' fees. According to the Journal, American is at "the forefront of an industry effort to reduce the cost of ticket sales that has brought it into confrontation with parts of the travel agent sector, as well as the online sellers."

Whether the move hurts American Airlines or Expedia in the long run, it does serve as a reminder about the struggles for control over flight information and booking services - something that will likely be on the FTC's mind as they weigh Google's acquisition of ITA software, something that will further shake travel search.

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http://www.readwriteweb.com/archives/expedia_removes_american_airlines_from_its_ticket.php http://www.readwriteweb.com/archives/expedia_removes_american_airlines_from_its_ticket.php News Sun, 02 Jan 2011 21:35:19 -0800 Audrey Watters
Ford Debuts Its First Mobile App: SYNC Destinations sync_destinations_150x150.pngFord Motor Company has just launched its first mobile application: SYNC Destinations, available today for iPhone/iPad and Android users, with a Blackberry version due out soon. The new app provides directions, navigation and traffic information, all of which can be sent from the app to any 2010 or 2011 Ford SYNC-equipped vehicles which are TDI-capable (Traffic, Directions and Information-capable).

In other words, it's your phone talking to your car.

]]> SYNC Destinations

Using the mobile app, owners of SYNC-enabled cars can plan out their trips in advance, and the locations entered into the app are immediately accessible through the SYNC services once in the vehicle, says Ford.

sync_destinations-traffic.jpg

But the app doesn't just serve as an easier way to program your GPS - it also helps you determine when you should take that trip, too. Using traffic forecasting, the app can suggest the best time of day to head to your destination, using color-coded (red, yellow, green) bars on its Fastest Route bar chart to show you the varying traffic patterns. And it estimates when you'll arrive at your end point, too.

The provided traffic maps with real-time speed, accident and incident info are available for highways, interstates, arterials and city streets in 126 metro areas in North America. Traffic information comes from INRIX's Predictive Traffic, which, as mobile blog IntoMobile discovered, actually has its own mobile application in the App Store now.

Up to 25 "Saved Points" (aka destinations) can be accessed through the new app, so you could even plan a cross-country road trip with dozens of stops along the way, if you were so inclined.

An interesting side note about this app: although SYNC is a Microsoft technology, there's no mention of a Windows Phone 7 app from the company. Also, thanks to its partnership with INRIX, the maps displayed come from Google, not Bing.

Ford's Mobile-to-Car Efforts

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As handy as this app may be, it's the not the only mobile application that will talk to your car. For example, Ford last week announced SYNC AppLink, a downloadable software upgrade that will connect SYNC-equipped vehicles with mobile applications. The first apps to receive this integration are Pandora's Internet radio, Stitcher (another radio app) and Orangatame's OpenBeak app for Twitter. More apps are coming, Ford said. At the time of the announcement, Ford only mentioned Android and BlackBerry integrations, but the auto maker has since confirmed Apple iPhones will also be compatible with AppLink. More information on this technology is expected to come out during January's Consumer Electronics Show (CES).

The new SYNC Destinations app is available as a free download, but you must have a registered account on www.syncmyride.com in order to use it...and a Ford, Lincoln or Mercury SYNC-equipped vehicle, of course.

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http://www.readwriteweb.com/archives/ford_debuts_first_mobile_app_sync_destinations.php http://www.readwriteweb.com/archives/ford_debuts_first_mobile_app_sync_destinations.php Mobile Thu, 30 Dec 2010 07:19:17 -0800 Sarah Perez
Avoid Tourist Traps with TripAdvisor's Facebook Integration The first thing I do when I get to a new city is to ask my friends about the places they've been. Sure, I could go get a copy of Lonely Planet or wander around asking people on the street, but that usually lands you directly in the land of cheesy t-shirt slogans, expensive key chains and overpriced lunch.

Much like Facebook's recent addition of Clicker to its "Instant Personalization" program, today's addition of TripAdvisor brings friends' recommendations and opinions to a realm where friends really do matter - travel.

]]> TripAdvisor, much as the name suggests, helps with planning all the details to your traveling, from restaurants to hotels to the sights you'll see. You've likely already seen one bit of the site, as it has a popular Facebook app called Cities I've Visited, which allows users to share places they've been, plan on going, and have advice about.

The addition of TripAdvisor to Facebook's Instant Personalization program means that the site will automatically recommend content according to your Facebook friends. As Facebook points out in its blog, the partnership comes just in time for holiday travel, so if you were planning on taking part of the mayhem that is midtown Manhattan, maybe one of your Facebook friends will be wise enough to direct you to a quieter part of town for an off-Broadway show.

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http://www.readwriteweb.com/archives/avoid_tourist_traps_with_tripadvisors_facebook_int.php http://www.readwriteweb.com/archives/avoid_tourist_traps_with_tripadvisors_facebook_int.php Facebook Tue, 21 Dec 2010 10:30:45 -0800 Mike Melanson
Checkins Starting to Pay Off? Topguest Nabs World's 2nd Largest Hotel Chain Topguest, the location-based "checkin" service that gives travelers hotel points, airline miles and other travel perks, has just nabbed one of its biggest partners yet: Choice International, the world's second largest hotel company. Choice manages brands like Quality Inn, Comfort Suites and Cambria Suites.

What, you ask, only the second-largest hotel chain? Actually, Choice joins Topguest's previous partners, including IHG, the largest hotel chain worldwide. That means the top two hotel groups are now using Topguest's service for location-based marketing. Maybe it's time you sign up, too?

]]> Checkin Fatigue? Not With Topguest

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When Topguest launched this summer, we asked if you were sick of "useless badges and mayorships" and ready for something that really paid off? That sentiment has grown in recent months, it seems. Although Foursquare and sites like it are seeing increased numbers of check-ins (Foursquare is almost at 5 million users now), a backlash from those who don't see the point of these apps is growing as well. For example, this recent diatribe on the blog All Facebook vehemently calls out Foursquare and others for massaging our egos to the extreme, in a very bad way. Of course, that's just one example. Another is TechCrunch writer Sarah Lacy explaining why she wouldn't bother with Foursquare.

In addition, a cavalcade of studies on the actual use of checkin services all report nearly the same data - location-based check-ins are still a very niche activity.That doesn't mean their users aren't passionate (they are) or that the trend won't go mainstream at some point (it probably will), it simply hasn't caught on yet.

But why not? What about the deals? There are plenty of those out there, especially if you live in urban areas like New York or San Francisco, but for the rest of us, there's only the occasional retail discount or free cup of coffee. Good to have, but not ground-breaking.

Topguest's Checkins Lead to "Real" Deals

ManCheckingIn.jpgHowever, with Topguest, you're getting deals that have a bit more impact on your bank account and lifestyle. You can check into your hotel and earn reward points or you can check into your flight and earn airline miles. And unlike in other "checkin" based applications, those points add up to real perks. Instead of unlocking a badge, you can earn free drinks, spa passes, complementary stay credits, 25% off rooms at top hotels and more.

The best part about Topguest is that it works on top of the check-in services you're already familiar with, including Foursquare and Facebook Places. So if you can't stand to lose your mayorships, or whatever else kitschy stuff they come up with next, you don't have to. Just associate that account in Topguest's smartphone app and checkin. (The app is Android or iPhone only, for now. If you're a BlackBerry user, you can still earn points by signing up online.)

Other Parnters

Since its launch, Topguest has been quickly adding partnerships with major travel brands. In addition to Choice it's now partnered with Standard Hotels, Soho/Tribeca Grand Hotels, Viceroy Hotels, Priority Club (Holiday Inn, InterContinental, Indigo), Select Radisson, Best Western and Leading Hotels of the World properties, Thompson Hotels & Restaurants, Avis Car Rental, Kimpton Hotels & Restaurants, Doubletree, Hilton HHonors, Wingate by Wyndham and Virgin America.

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http://www.readwriteweb.com/archives/topguest_partners_with_choice_quality_inn_comfort_suites_for_checkins_deals.php http://www.readwriteweb.com/archives/topguest_partners_with_choice_quality_inn_comfort_suites_for_checkins_deals.php Location Thu, 02 Dec 2010 07:30:27 -0800 Sarah Perez
Travel Rewards Program Topguest Integrates with Facebook Places Topguest, the check-in program for frequent travelers, is now integrated with Facebook Places, making it the fourth company to do so, after Yelp, Booyah and Gowalla. This service, which offers program loyalty points and travel rewards for check-ins at hotels, airports and other travel or hospitality-related venues, functions as sort of a middle-man between travel rewards programs and users of location-based and social networking services including Foursquare, Gowalla, Brightkite, Twitter and Facebook.

With the new Facebook Places integration, Topguest members will now receive automatic rewards for their check-ins via Facebook.

]]> Although Topguest launched into beta only seven weeks ago, it has already partnered with some major brands, including Viceroy Hotel Group, InterContinental Hotels Group, Andre Balazs' Standard Hotels and the Soho & Tribeca Grand. In total, its partnerships equate to 4,600 supported check-in venues worldwide.

Rewards for Topguest users include things like 50 Priority Points for check-ins at any Holiday Inn, Crowe Plaza, Intercontinental or Hotel Indigo property, 20% off food, drink or spa at the Viceroy Hotels or room discounts at the Standard Hotels.

With Facebook check-ins, Topguest members will now be able to check-in to a venue via Facebook Places and automatically receive the associated rewards with that location, without any additional effort on their part. (U.S.-only, for now).

Facebook Available, Not Required

But Facebook isn't the only avenue to earning rewards. As noted above, users can add their accounts on other location-based services like Foursquare, Gowalla, Brightkite and Twitter (it supports geo-location), to earn the same benefits.

In fact, forgoing Facebook may even be the preferred course for some who are mistrustful of Facebook's privacy controls, given the network's past transgressions. Thanks to the ACLU's dire warnings about Facebook Places' privacy concerns and the reports of confusing settings that seemingly opt you in before you opt in, using Facebook Places' check-in feature comes with its own set of caveats to contend with. Having a more locked-down account available only to family and very close friends on a location-based service like Foursquare may be better alternative for some geo-location early adopters concerns with security and privacy.

That being said, plenty of mainstream users' first exposure to the idea of check-ins will come via Facebook. Others simply prefer Facebook to Twitter and the other smaller startups because it's the only social network their friends have joined.

Topguest: An Answer to the Question "Why check in?"

By offering real-world benefits for virtual check-ins, Topguest answers the question many users have about using these new sorts of location-based services: Why do this?

For the pragmatic, checking in to a location - thereby potentially exposing yourself to possible privacy issues, geo-stalking, or worse - is not the best idea, especially when the only benefits are the bragging rights of claiming "Mayor" on Foursquare or earning a pretend "passport stamp" in an iPhone app. Topguest provides a more valuable reason for checking-in: real rewards that translate into actual savings or benefits.

Interested users can sign up with Topguest here. The Facebook integration is live now and will require you to authorize Topguest as a Facebook application.

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http://www.readwriteweb.com/archives/travel_rewards_program_topguest_integrates_with_facebook_places.php http://www.readwriteweb.com/archives/travel_rewards_program_topguest_integrates_with_facebook_places.php Facebook Fri, 20 Aug 2010 07:18:59 -0800 Sarah Perez