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What's Wrong with Facebook? When Strategy Fails to Meet Execution

By Ravit Lichtenberg from Ustrategy.com / March 31, 2009 10:00 AM / View Comments

Over the last few weeks, Facebook has been rolling out its latest redesign. Within days of the first changes, a polling application on Facebook showed that 94% of the 634,484 users who took the poll hate the redesign, and some 1.7 million users signed a petition to bring back the old design.

Author: Ravit Lichtenberg is the founder and chief strategist at Ustrategy.com -- a boutique consultancy focusing on helping companies succeed. Ravit works with CEOs, marketing groups, and Social Media managers to craft customer-centric engagement strategies that result in higher customer value, stronger customer community, improved monetization, and higher profitability. Ravit authors a blog at www.ravitlichtenberg.com.

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