worio - ReadWriteWeb http://www.readwriteweb.com/feeds/tag/worio en Copyright 2012 Richard MacManus readwriteweb@gmail.com Wed, 15 Feb 2012 09:15:00 -0800 http://www.sixapart.com/movabletype/?v=4.35-en http://blogs.law.harvard.edu/tech/rss Search and Rescue: 6 Approaches to Semantic Data Collection semantic_search_logo_jun09.jpgIt's been more than ten years since Tim Berners-Lee first spoke about the semantic web and computers indexing all web-based data. He said, "The day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The 'intelligent agents' people have touted for ages will finally materialize." Since then a handful of companies have attempted to tackle the issue of machine-based indexing and language interpretation. None of them are perfect. Below are 6 unique approaches to semantic data collection.

]]> 1. Powerset semantic_search_bing_jun09.jpg This site was one of the first to publicly apply machine-based natural language processing to a consumer search engine. Nevertheless, because public expectations were so high, when Powerset launched a Wikipedia-only beta, reviewers were harsh. The site was acquired by Microsoft shortly after the initial launch and the team has been low key ever since. While Powerset is one of the definitive semantic engines in existence, Microsoft is currently concentrating on using Powerset's technology to index Wikipedia pages in Bing. Powerset's search result pages actually contain a "Try this on Bing Reference" note in the sidebar of the site.

2. Cuil

semantic_search_cuil_jun09.jpg This team touted its language processing product as being much faster to index pages than Google; however, consumers rarely covet speed over quality and the site was criticized right from the start. Expectations were not met as Cuil's claim to 120 billion pages indexed did not match up to the results on Google's reported 1 trillion unique URLs. However, what Cuil did right was separate related search results from regular web results. That being said, without any human intervention, the related results are often bizarre and irrelevant. For instance, my name produces the rankings of Ultimate Fighting Challenge Champions.

3. Hakia

semantic_search_hakia_jun09.jpg This is a natural language search engine where sponsored results, regular web results and "credible" web results are broken down visually into separate categories. Similar to Wikipedia, Hakia employs a community monitoring system for credibility and "credible" results must be peer reviewed and seemingly free of corporate interest. One of the great features of Hakia is that users can tab over the site to show only images or news.

4. Worio

semantic_search_worio_jun09.jpg Worio is considered a "discovery engine" as it is not technically a search engine destination site. While users are still required to visit the Worio destination, search is actually powered by Yahoo, Google or Windows Live search. Regular web results appear in the larger left-side column and natural language-based "discoveries" appear on the right. These discoveries are further refined by personal bookmarks and shared relevancy with Facebook friends.

5. Ubiquity

Ubiquity for Firefox from Aza Raskin on Vimeo.

Ubiquity is perhaps the opposite of a semantic web engine, but it serves a similar function for those looking to aggregate useful data. The Firefox plugin allows users to create command lines that incorporate natural language search with a series of mashups. Users can then combine relevant data from Craigslist, translation tools, maps, reviews and social networks for easy user visualization. While the end product is an extremely useful document, users may not be ready for the drastic behavioral change of using command lines for semantic data collection.

6. Semanti

semantic_search_semanti_jun09.jpg From a consumer standpoint, Semanti sits somewhere on the spectrum between Worio and Ubiquity. ReadWriteWeb reviewed the product earlier this week and like Ubiquity it is a Firefox plug-in rather than a destination site. However, like Worio, it employs leading search engines, bookmarking and Facebook friends to produce results. Semanti's key difference is that it prompts users to choose from multiple definitions prior to completing the search. Decision-making is actually human-powered rather than machine-powered. CEO, Bruce Johnson, said, "I tried machine-based semantic tagging, but my priority has always been a faster search experience." While this is not the "use of intelligent agents" that Berners-Lee suggested, it is a "semantic" tool in that it helps the user distill meaning and relevancy from language.

If you've got more examples of semantic data collection tools, list them in the comments below.

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http://www.readwriteweb.com/archives/search_and_rescue_6_approaches_to_semantic_data_collection.php http://www.readwriteweb.com/archives/search_and_rescue_6_approaches_to_semantic_data_collection.php Semantic Web Thu, 25 Jun 2009 15:45:41 -0800 Dana Oshiro
Report: Social Media Challenging Traditional Media Universal McCann has released a new report on the impact of social media (such as blogs, social networks, online video) on the media landscape. It surveyed 17,000 Internet users worldwide in March 2008. The report found that social media, in particular blogs, are "becoming a more important part of global media consumption for internet users than some traditional media channels." The report also found that social media is a global phenomenon (29 countries were surveyed), although there are cultural differences in how people use it.

]]> The report states that "video clips, blogs, podcasts, social networks and RSS are all essential components of the online media diet." Here are some of the key findings:

- 83% watch video clips, up from 62% in the last study in June 2007
- 78% read blogs, up from 66%
- 57% of internet users are now members of a social network
- RSS consumption is growing rapidly up from 15% to 39%
- Podcasts are now mainstream digital content, listened to by 48%

Social networks have been "a key driver for the growth of social media":

- 22% of social network users have installed a widget or applications
- 55% have shared photos
- 22% have shared their videos
- 31% have started a blog
- The world’s biggest social network is MySpace with 32% weekly reach followed by Facebook on 23%

The report also states that social media is a global phenomenon:

- Top markets for blogging – China 70% of internet users write a blog, Philippines 66% and Mexico 60%
- Top markets for social networking – Philippines 83%, Hungary 76% and Poland 76%
- China is the world's largest blogging market with 42m bloggers versus 26m in the US

Those last stats will be an eye opener for many, because the US web tech market gets most of the attention of the blogosphere and mainstream media. But with China having 42m bloggers compared to the US's 26m, there is large scope for social media to flourish there - even despite China's political issues with social media.

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http://www.readwriteweb.com/archives/report_social_media_challenging_traditional_media.php http://www.readwriteweb.com/archives/report_social_media_challenging_traditional_media.php Trends Mon, 28 Apr 2008 13:23:15 -0800 Richard MacManus
5 Places Your Opinion Counts - Debate Site Roundup While you're waiting for The Great Debaters to come out on DVD in a couple of weeks, there are a few places where you can put in some debate practice online in the meantime. One of the great things about writing a blog is that it is a platform for voicing your opinions. But it can also be rewarding to hear from the opposing side, and one thing we do often on this blog is ask for your views (as we did last week on the topic of video comments, for example). Below are 5 sites that organize debates around any topic.

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CreateDebate is the newest debate site to hit the web. It moved from private beta to public late this morning and offers an extremely slick interface for online debate. Debates on CreateDebate can take multiple forms. They can be open ended questions, such as "Who had the best NFL draft?" or they can be head-to-head debates, such as "Is drug abuse a criminal or health problem, Yes or No?"

Users can vote in two-sided debates and add arguments in each. Arguments are voted up or down Reddit-style with the top arguments displayed at the top of the page. Users can also add rebuttals to arguments which can be further voted upon. Debates that are time sensitive (such as "Who will win the Democratic nomination for president?") can be set to expire. CreateDebate can also be used for simple yes/no polling on non-contentious issues.

One unique feature of CreateDebate is that each debate has a "research" page that pulls in news from RSS or Atom feeds. Whoever creates the debate can add new sources to the research page and news stories can be automatically made into the focal point of a new debate.

Riled Up! is a more simple debate site that uses the head-to-head format. Debaters are asked simple yes or no, or X vs. Y questions and asked to support a side. Choose wisely, because once you've picked your side, you can't go back.

Similar to CreateDebate, users vote arguments up and down and can post rebuttals, which can be tagged as supporting, neutral, or opposing.

Wis.dm is really a question and answer site that many have compared to Yahoo! Answers, but because it favors yes/no questions, it is actually more akin to the debate sites here. Wis.dm is set up very simply : Someone asks a yes/no question, users vote, and people debate the answer in an unthreaded discussion forum below the question.

The free form nature of the actual debate makes it a bit harder to follow everyone's position than on more polished debate sites, but Wis.dm is easily the most used of the sites in the round up. Its simplicity makes it very approachable and probably contributes to its mainstream appeal.

outQuib is a social network focused on debate and discussion that we reviewed in January. Debates on the site take the form of a poll with multiple response and forum-style commenting. But the focus of outQuib is really the social aspect -- debates are used as a means of connecting like minded people who can form groups on the site.

Jyte is a product of JanRain, makers of MyOpenID, and I get the idea that it is really more of a proving ground for their OpenID products than it is a serious startup. Jyte allows people to make claims (like, "Tiger Woods is the best pro golfer of all time.") and then people can vote to agree or disagree.

Users can also add comments to the debate (arguments for or against) and give each other "cred" points in areas they think a particular user is especially credible -- though it appears that cred points don't really amount for much other than bragging rights.

Conclusion

With the US presidential election kicking into high gear over the summer and coming to a conclusion next fall (barring any repeat of what happened in 2000), debate sites can probably expect to see a bump in traffic as people head online in search of places to argue their opinions. Which of the sites above is your favorite? Did we miss any? Let us know in the comments below.

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http://www.readwriteweb.com/archives/online_debate_sites.php http://www.readwriteweb.com/archives/online_debate_sites.php Product Reviews Mon, 28 Apr 2008 12:03:47 -0800 Josh Catone
BooRah: I Could Give up Yelp For This boorahlogo.jpgBooRah is a semantic and natural language processing aggregator of restaurant reviews. The service pulls in reviews from numerous review sites and a substantial list of restaurant review blogs, then analyzes the emotional tone of the reviews it finds. Good reviews ("Rahs") and bad reviews ("Boohs") are collected concerning food, service and ambience.

It's a small but interesting site and the basic premise here is something that could be expanded beyond restaurants alone, something the company says it intends to do. I like it a lot.

]]> Headquartered in Mountain View, CA, the company launched with information gleaned from over a half million online restaurant reviews in San Francisco, Los Angeles and New York. Last week it expanded to include a total of 20 cites, though information can be found on the site about restaurants almost anywhere in the US and in some cities internationally. The company is adding in-depth coverage of about 1 city a week it says and is now powering restaurant reviews on the directory site AmericanTowns.

BooRah uses affiliate services to display menus, make reservations and offer big discounts for restaurants in a long list of cities. These added features are a very nice touch, especially the menu display from AllMenus.com.

Semantic Analysis

The reviews that get processed are identified by semantic analysis identifying food blogs among 100,000 blogs being indexed. That number could be bigger, but it's unclear what percentage of those indexed blogs are in fact food blogs.

Inside the review excerpts you'll find food terms, like a particular dish, identified and linked out to a search results page displaying that same item in the same location you're currently looking at. That's really nice, so if I'm reading a review that says some place's dolmas are alright but aren't the best in town - I'm one click on the word dolmas away from finding out where in town is said to have better ones. Yelp lets you search for terms in a city of course, but making it one click automatically is nice.

I wrote a review this morning and the parsing is a little funky. The key term in my review is "raw," which should be discernible since the culinary category is "organic." Instead, BooRah pulls out a link to "cooked stuff" for searching. That's the opposite of what a user would want in this, admittedly niche case. Food, like many other niche topics, needs strong long-tail analysis - doesn't it? Maybe it's unrealistic to expect semantic analysis to be strong in outlying, long-tail use cases - perhaps full text search ala Google is going to serve said user better. I hope not, though.

boorahscreen2.jpg

Yelp doesn't do a lot of what BooRah does. The final bit of semantics I found on the site was a "semantic cloud" for selected cities. That gives you a good idea what kinds of foods and issues people are talking the most about for a given location and lets you click through to read those reviews.

Further Differentiation

The site searches for reviews across a lot of different sources, depending on the location. Yelp is not included, which is a real shame, but sites like CitySearch, Yahoo Travel, Tripadvisor and many more are included. In some locations the local newspaper website is included in review sources. You can easily filter between sources or chose to just look at food review blogs.

Reviews can also be written on the BooRah site itself. When you sign up for an account you're prompted to select between 3 different charities, presumably ad revenue you generate will be shared with those charities. That's a nice touch. I don't see Yelp doing that, do you?

RSS feeds for new reviews of restaurants in a particular city? I'll subscribe to that! I'd like to have some more granular control of such a feed: new reviews, new restaurants or new restaurants with 3 or more reviews. Yelp has pretty limited RSS feeds.

Finally, the Boos and the Rah's are probably the biggest differentiator here. It is hard for systems like this to recognize things like sarcasm or other peculiarities of human communication - but BooRah seems to be doing a fairly good job in the little bit that I looked around it. I really like the way it pulls out emotive quotes from reviews. My initial skepticism has subsided, but I'll be keeping a close eye on this feature as I use the site more.

Seeing positive and negative reviews around three different parts of a restaurant (food, service and ambience) really is far better than just seeing a number of stars. This method of displaying reviews scales for the individual user, far better than stars and full text reviews do.

The Down Sides

BooRah has been around for a little while but it still feels like its database could be better fleshed out. The user experience is very good, but (for example) the slideshow viewer is broken right now. I don't know about on the iPhone, but on Windows Mobile the site is effectively unusable for me. That's a real shame, as Yelp Mobile is fantastic.

Not including Yelp in the reviews being indexed seems like a pretty big downside. Maybe most of the world doesn't need to read the musings of the yuppie restaurant-philanderer 2.0 crowd, but as one of those myself - I like Yelp reviews. At the same time, it is nice to read what the rest of the world has to say too. In fact, I'm going to try using BooRah instead of Yelp for awhile - when I'm at home on my laptop at least.

Shortcomings aside, combination of semantic indexing and natural language sentiment-processing is a very interesting one. I look forward to BooRah getting better and bringing the same strategy and feature-richness to other niche topics.

Disclosure: I have a consulting relationship with a somewhat related, still-unlaunched, service provider.

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http://www.readwriteweb.com/archives/boorah_semantic_restaurant_reviews.php http://www.readwriteweb.com/archives/boorah_semantic_restaurant_reviews.php Product Reviews Mon, 28 Apr 2008 10:24:57 -0800 Marshall Kirkpatrick
Track Distributed Conversations With YackTrack Not too long ago, we discussed the problem of conversation fragmentation in the blogosphere and how new services, like FriendFeed, as well as old services, like Digg, were providing places to have conversations about a blog post off of the blog's web site itself. While many saw this trend as a natural evolution, some, mainly content producers, were upset, now having to check several different places around the web to track conversations about their content. However, for Rob Diana (aka "Regular Geek"), the discussion around this issue served as an inspiration to build a service that can help: YackTrack.

]]> Introducing YackTrack

YackTrack is a conversation tracker, automating the search for the comments that many content producers currently have to seek out on their own. After searching for a similar service that does this and not finding one, Rob decided to build his own.

Using YackTrack is simple - just enter in the URL whose comments you want to see and and click "Search for URL." YackTrack scours the net to find comments from services like Digg, Disqus, FriendFeed, Mixx, StumbleUpon, Technorati, and WordPress. Each supported service has its own separate section so you can follow the conversation that takes place on that site.

YackTrack's Web Site

There are still many things people wish that YackTrack could do, but Rob says those are coming. Specifically, his future plans include registration and saving URLs to track, RSS and email notifications, more supported services, and, based on initial user feedback, maybe a WordPress plugin as well. He also hints at something even bigger, saying "My future plans are fairly straightforward, except for one part that I would prefer not to talk about yet."

Despite these big plans, Rob seems humbled and surprised by the attention the service is receiving, especially considering the service only launched yesterday. He's worried that his server, never tested to withstand a huge traffic influx, won't be able to handle the load we send. (RWW has been known to crash startups' servers before). "This is not a large beast like FriendFeed or Twitter," he says. Maybe not yet, Rob, but I'd buy some extra servers and bandwidth just in case.

Update: Marshall made a YackTrack bookmarklet! Drag this to your browser's bookmark toolbar: yacktrack this! ]]> Discuss]]>
http://www.readwriteweb.com/archives/track_distributed_conversations_with_yacktrack.php http://www.readwriteweb.com/archives/track_distributed_conversations_with_yacktrack.php Product Reviews Mon, 28 Apr 2008 07:29:04 -0800 Sarah Perez
Early Stats Show Twitter Taking Off in Japan Last week trendy micro-blogging service Twitter launched officially in Japan, after the company had "noticed a significant percent of Twitter usage consistently originating from Japan". At the time of launch, Joi Ito - an investor in Twitter - claimed that Japan usage "was nearly 30% of Twitter earlier on", but had dropped to "about 13% as the US user base has grown."

However, the signs are that Japanese Twitter usage is set to explode in popularity - Twitterlocal shows that Tokyo is currently by far the city with the most Twitter usage.

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Twitter itself hasn't released any stats, but Google Trends is another to show a large Japanese presence on the service, both in location...

...and in language:

And in many ways this trend is logical, given Japan's history with succinct writing - from haiku to text messaging. As the AFP recently noted, "the Japanese are among the world's most avid users of cellphones, which they use to pay for train fares, shop, watch television, read novels and, of course, to send messages to one another."

Could Japan be the first country where Twitter usage becomes mainstream, rather than just being popular among geeks - as it is in the US and english speaking countries? Judging by these early stats, that's a good bet!


image: TrendsSpotting

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http://www.readwriteweb.com/archives/twitter_japan.php http://www.readwriteweb.com/archives/twitter_japan.php Trends Mon, 28 Apr 2008 02:54:41 -0800 Richard MacManus
The Whatchamacallit, Post Recession Phase Transition We are in the early stages of a major phase transition. Whatever you call it, something new is brewing, and that nasty R word has a lot do with it. It is not the semantic web. That is a part of it, a big piece of the new technology pie, but it feels too much like a solution looking for a problem.

Nobody knows what name will eventually resonate with people. Web 3.0 sounds too derivative of Web 2.0. By the time this new phase gets a name, people won’t want to be associated with the past.

]]> Just as in Web 2.0 era we don’t want to be associated with the Dot Com era. Hype eventually debases what was once a great name. Until then, whatchamacallit will have to suffice.

Web 2.0 emerged after a technology crash, plus a mini consumer recession, and solved the big problem in the Dot Com era which was the cost of audience acquisition. Do you remember how nutty Dot Com was? We would raise gazillions of VC cash in order to advertise in traditional media at high rates in order to get people to our site, so that we could sell advertising at low rates. On top of that we paid people to produce content. How could we have been that dumb?

Web 2.0 solved that cost problem, by getting users to create content and then promote the service to other people. We called that user generated content and viral marketing, and felt a bit smug. We had totally and completely solved the cost of eyeball acquisition. We even called it social media, so that people did not think we were in the grubby business of making money.

So what is wrong with the Web 2.0 picture? When the dust settles, on what issue will we be saying “how could we have been that dumb?”

This could be a long and deep recession

The dust may take a long time to settle. This is not a technology crash, it is a consumer recession created by excess debt, but it is likely to be longer and deeper than the last recession. 9 million Americans have negative equity, mortgages costing more than the value of the home. Total debt in America is $53 trillion, “that’s $175,154 per man, woman and child, or $700,616 per family of 4, $33,781 more debt than last year”. This may take some time to work through the system and it is likely to impact people’s behavior for a some time after that. That is a lot of people who will be acting more cautiously, spending less.

This matters to us, because Web 2.0 bet on the consumer. Selling to enterprises was way out of favor. The investor view was that selling to enterprises was not scalable, suffered from long and uncertain sales cycles, customers had too much clout and it was full of big firms in a market that was consolidating. All of that was true. So we all bet big on the consumer.

This is not our bubble. Technology/media is not at the epicenter this time, but the shock-waves will impact us all and in fundamental ways. Consumer media depends on advertising and advertising gets cut in a recession. Advertising $$$ will rush to what really works, deserting the marginal propositions. This is likely to be really ugly for a lot of print media, but online advertising will not escape unharmed. From this recession will emerge new models and new winners, just like Google and search advertising emerged from the last one. There will also be a re-assessment of the business models that currently drive Web 2.0.

The phase transition trilogy

This 3 part post will try to identify the early shape of the emerging new era and what entrepreneurs can do to position to be winners when the cycle turns positive again.

Part 1, this post, answers the question, what is the fundamental problem with Web 2.0 that will have us saying in a few years “how could we have been so dumb?”

Part 2, tomorrow, describes opportunities around the Main Street Web, when all the Web 2.0 services have gone mainstream and are applied to the way millions of people make a living.

Part 3, the final post, describes “Dancing with Gorillas“, the opportunities for entrepreneurs in a world dominated by a few big companies such as Google, Microsoft, Yahoo, eBay and Amazon.

The Web 2.0 problem is not on the cost side, it is on the revenue side

It has become fashionable to say “build a great service and the revenue will follow” and to deride people who ask about monetization as hopelessly unable to “get it”. Well yes, if you can flip it to somebody else before the music stops, that is a smart model. A few people made tons of money doing that. But investors in the public companies that acquire these services do eventually ask questions such us “how much money does Google make from YouTube or Yahoo from Delicious?

Public market investors are asking questions. Subsidies from massive cash cows obscure the problems with new services for a while. Microsoft could fund many cash burners for a long time and so can Google. But companies with slightly weaker cash cows get hammered. Investors do ask Yahoo how they are monetizing their acquisitions and eBay came under the spotlight for not making enough money from Skype.

This is not about “free is bad”. Free to air, supported by advertising, has been the media business model since radio and TV. That is a valid business model decision on who pays. It is “free to everybody with no revenue model at all” that is a problem. Or free with a weak revenue model. These are end-of-cycle warning signs.

Twitter will be the interesting case study. They have phenomenal traction at probably minimal cost. They have top class VC, so no worries on that score, they can last as long as needed. They are almost certainly not even thinking about getting to cash flow positive as, at least publicly, they are not even thinking about revenue. So an exit is pretty likely and the acquiring company will be thinking about revenue - because their investors are thinking about revenue!

4 problems with get big first, monetize later

Twitter, YouTube, Delicious and other ” get big first, monetize later” services face four fundamental problems:

  1. The standard revenue models are hard to apply once a service has got a lot of traction. There is push-back from people who have grown used to the service without ads. Advertising that is not useful, that is simply an interruption, will alienate users. Yes, we have spoiled users with a “free and no ads” value proposition.
  2. Innovative services may need an innovative revenue model, so that the advertising is useful and is not viewed as simply an irritation. But innovating on both fronts is hard. The big budgets are allocated conservatively based on proven models, standard ratios and lots of competing sites to choose from. Cost Per Click and search was a “made in heaven” combination, since the advertising could actually be useful to searchers and advertisers were incentivized to make their ads useful. Since then what ad model innovation has moved beyond experimental to deliver $100m plus revenue lines? Online advertising is still fundamentally either CPM or CPC, with a bit of unfashionable but possibly highly effective Affiliate Marketing.
  3. Subscriptions are tougher to sell to consumers in a recession (even if we want to sell subscriptions even more in a recession). This is even harder when your competitors, who have drunk deep of the “don’t worry about monetization Kool Aid”, are giving the same thing away. Hard, but very rewarding for those that succeed. When the give-it-away crowd run out of money, the subscription business may return to favor. However to sell subscriptions you need one of two propositions. Either you can say “our monthly subscription saves you money” (e.g. Sales Force vs Siebel) but that is usually a business proposition, less often relevant for consumer services. Or you can make your service addictively fun in a market without a free alternative, which fits some game/entertainment models.
  4. The supply and demand problem. Yes we are spending more time online. So ad $$$ will flow from traditional media to online media. The gap between time spent online (20%) versus ad $$$ spent online (5%) is still “big enough to drive a truck through”. But the supply of content, created by users or programs at virtually no cost, is increasing way, way faster than online attention time. So the total ad $$$ is continuing to increase, but it is being spread a lot thinner. Particularly when you subtract Google’s revenue from the total.

The lack of new models is not for lack of trying. Many sound very exciting and some of them even sound plausible. But what is missing is the solid, proven revenue model with at least 4 quarters of great growth that enables a company to IPO to “won’t get fooled again” public market investors. Google had that solid revenue growth when they went public. Since then, what web venture has had an IPO in America? Sarbanes Oxley provide a great excuse, but excuse is all it is. Companies with real and growing revenues have had successful IPO exits, but these have not been Web 2.0 companies

When the dust settles, when the cycle turns again and we emerge from this recession (or downturn or crash or bubble burst or whatever else you want to call it) people will say Web 2.0 was a blast, we built some amazing services and lots of people made money from M&A but how could we have been so stupid as to miss:

  1. We bet everything on selling to consumers who were betting everything on treating their house like an ATM on the basis that property prices would rise forever. Oops.
  2. We never invented a model that effectively translated social media activity into revenue. Without that it was just an expensive playground. Double oops.

Image: aturkus

Part 2: The Emerging Main Street Web; Part 3: Dancing With Gorillas: The New Web Era

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http://www.readwriteweb.com/archives/post_recession_phase_transition.php http://www.readwriteweb.com/archives/post_recession_phase_transition.php Analysis Mon, 28 Apr 2008 00:45:59 -0800 Bernard Lunn