ReadWriteWeb

Don't you hate it when someone attractive asks you for an imaginary light, and your iPhone Zippo crashes? ZenDesk is offering a new embeddable drop box solution to give iPhone and Android developers customer support directly in their apps. With the current influx of application development, and the need to serve international mobile audiences, subscription-based service ZenDesk is providing another pipeline for company support. And the demand it certainly there as support sites like JustAnswer and FixYa move increasingly into servicing users in the mobile space.

Danish startup Zendesk is a SaaS delivered help desk solution that provides a backend service for small to medium sized help desks. It's been designed from the ground up as a pure play help desk solution and so it has features specifically for this use.

Like other SaaS offerings, Zendesk offers significant cost savings when compared to its more traditional installed competitors.